Sr. Travel Consultant

Sr. Travel Consultant

Location: InfoPark,Kochi, Kerala

Education: Graduation Mandatory (Hospitality / Travel background preferred)

Experience: Minimum 2 years of experience in the International Travel Industry.
Salary: ₹25,000 - ₹30,000 per month(Based on previous exp and package)
Requirement : Excellent Communication Skill is mandatory.

Work Timing: Rotational Night Shift

Job Summary:
We are looking for a proactive and detail-oriented Senior Travel Consultant to manage travel systems and ensure smooth booking operations. Ideal candidates should have prior experience with GDS platforms, PMS systems, and excellent communication skills.

Requirements:

• Graduation (Bachelor’s Degree)
• Fluency in spoken and written English
• Experience with Travel Systems (Opera, Online B2B portals)
• Familiarity with GDS (Galileo, Amadeus, Nuflight) and PMS (Wish.net, Prologic)
• Strong IT skills: Windows management, networking, printer setup, troubleshooting
• Proficiency in MS Office
• CRM knowledge is a plus

Responsibilities:​

• Handle domestic and international reservation requests for hotels, flights, and packages.
• Manage group bookings, corporate reservations, and VIP clients efficiently.
• Ensure accurate booking confirmations, amendments, and cancellations.
• Respond to customer queries through calls, emails, and chat with professionalism.
• Coordinate with travel partners, vendors, and suppliers to secure best deals.
• Upsell additional services such as insurance, transport, and upgrades.
• Maintain updated knowledge of travel products, policies, and reservation systems (Amadeus, Galileo, Sabre, or other GDS).
• Mentor and guide junior reservation executives when required

Job Type: Full-time

Pay: ₹25,000.00 - ₹30,000.00 per month

Benefits:

• Commuter assistance

Ability to commute/relocate:

• Ernakulam, Kerala: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Which Global Distribution Systems (GDS) have you worked on? (Amadeus / Galileo / Sabre / Others)

Experience:

• International Travel Industry: 2 years (Required)

License/Certification:

• Graduation (Required)

Shift availability:

• Night Shift (Required)