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Sr. Technical Program Manager, CET WW Concessions

Sr. Technical Program Manager, CET WW Concessions

Amazon

7 - 12 years

50 - 55 Lacs

hyderabad

Posted:2 weeks ago| Platform:

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Skills Required

product management remediation automation manager program management software development life cycle customer experience customer engagement customer service associate quality operations analytics

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a talented and experienced Technical Program Manager who is excited to lead large cross-organizational projects and initiatives. In this role, you will work hands-on with engineering, leadership and Product Management teams to deliver results while fostering input and participation from all levels of the organization. You work on features that directly impact millions of Amazon customers. You will have the opportunity to provide direction to our businesses and guide the design of our systems based on realistic time lines and resource constraints. Success in this role requires you to think strategically. You will perform deep dive analytics on existing processes, identify where process and system improvements are needed, define the desired state solutions, and work through dependencies to establish key project milestones and business requirements. Join us and realize your potential for growth and development.
The role requires you to be able to manage the overall software development life-cycle which includes the following responsibilities: Create, prioritize, communicate, manage, and execute roadmaps, project plans, and commitments. Report on status of development, quality, operations, and system performance to management. Work closely with engineers to architect and develop the best technical design and approach. Foster culture of continuous engineering improvement through feedback, and metrics. Partner with a diverse stakeholders to understand requirements, priorities, and processes. Propose and implement new projects or recommend system improvements. Have the obsession to drive a better customer experience through everything that we do here at Amazon. Bring innovative ideas to the table every day, in order to find better ways of accomplishing our customer objectives. Set clear, measurable quality goals for an organization in a data-driven way. 7+ years of working directly with engineering teams experience 5+ years of technical product or program management experience 3+ years of software development experience 5+ years of technical program management working directly with software engineering teams experience Experience managing programs across cross functional teams, building processes and coordinating release schedules 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules Experience defining KPIs/SLAs used to drive multi-million dollar businesses and reporting to senior leadership

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Sr. Technical Program Manager, CET WW Concessions