Sr. Sales Coordinator (Pharma Company)

Job Summary:

We are looking for a detail-oriented and proactive Sales Coordinator to support our pharmaceutical PCD (Propaganda-Cum-Distribution) division. The role involves coordinating with the sales team, franchise partners, and distributors to ensure smooth execution of orders, timely deliveries, and effective communication. The Sales Coordinator will act as a bridge between the field sales team, management, and customers to drive sales growth and customer satisfaction.

Key Responsibilities:

• Sales Support & Coordination
• Coordinate with PCD franchise partners, distributors, and field sales executives.
• Handle inquiries from potential and existing franchise partners.
• Prepare quotations, product lists, and price sheets as per company norms.
• Follow up on leads, quotations, and order confirmations.
• Order & Dispatch Management
• Coordinate with the logistics/dispatch team for timely delivery of products.
• Track order status and update customers accordingly.
• Maintain records of stock availability and sales orders.
• Customer Relationship Management
• Act as the first point of contact for customer queries and complaints.
• Ensure high levels of customer satisfaction through effective communication and follow-up.
• Build strong, long-term relationships with franchise partners.
• Documentation & Reporting
• Maintain and update sales records, agreements, and client databases.
• Assist the sales team in preparing monthly/quarterly sales reports.
• Support in preparing marketing and promotional materials.
• Team Coordination
• Support the sales team with back-office functions.
• Coordinate with management for approval of special requests, discounts, or schemes.
• Help organize sales meetings, conferences, and training programs.

What We Offer:

• Good salary
• Opportunity to grow in a fast-expanding pharmaceutical company.
• Exposure to the PCD Pharma business model and nationwide franchise network.
• Supportive and growth-oriented work environment.

Job Type: Full-time

Pay: ₹25,000.00 - ₹45,000.00 per month

Benefits:

• Cell phone reimbursement
• Paid time off

Experience:

• 2yr: 1 year (Required)
• Pharmaceutical sales: 1 year (Required)

Work Location: In person