Posted:1 day ago|
Platform:
On-site
Full Time
Are you a strategic leader who excels at building high-performing teams while driving operational excellence across complex, global programs Do you have the vision to transform how Amazon manages fee integrity at scale while developing the next generation of program management leaders Join our Seller Fees Tech organization in Hyderabad and lead our Fees Operations program management function as we scale to support millions of sellers worldwide.
The Seller Fees Tech organization forms the foundation of Amazon's marketplace financial ecosystem, responsible for calculating, processing, and managing the complex fee structures that enable sellers to do business across Amazon's global marketplaces. Supporting over 2MM+ active sellers, our systems handle billions of transactions annually, ensuring accurate and transparent fee calculations, incentive distributions, and fee adjustments for selling partners worldwide. Our work is fundamental to overall success of both selling partners and Amazon.As the Senior Manager of Program Management for Fees Operations, you'll lead a team of program managers responsible for fee integrity, policy enforcement, monitoring, escalation management, and operational excellence across all global marketplaces. You'll define the long-term strategy for how we ensure fee accuracy and seller trust while building the organizational capabilities needed to scale with Amazon's continued marketplace expansion. Your team will own the go-to-market, testing, and monitoring of critical incentive programs that drive seller engagement and selection growth. You'll also pioneer the application of GenAI technologies to drive innovations that will set new standards for operational excellence and program management. This role requires someone who can think strategically about operations at scale while remaining deeply connected to execution details and team development.Key job responsibilitiesStrategic Leadership & Navigating Ambiguity. Define and communicate the multi-year strategic roadmap (3+ years) for Fees Operations program management where problems and opportunities may not yet be fully defined across global marketplaces
- 5+ years of team management experience
- 8+ years of program or project management experience- Bachelor's degree- Experience working cross functionally with tech and non-tech teams- Experience defining program requirements and using data and metrics to drive improvements- Experience owning program strategy and end to end delivery- Experience managing, analyzing and communicating results to senior leadership
- Experience implementing repeatable processes and driving automation or standardization
- Track record of driving automation and process improvement initiatives at scale- Familiarity with GenAI applications in operations and program management- Strong technical acumen with ability to partner effectively with engineering teamsOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
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