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6.0 - 9.0 years

8 - 13 Lacs

Hyderabad

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Responsibilities: Outcome-Driven Accountability : Embrace and drive a culture of accountability for customer and business outcomes. Develop quality engineering solutions that solve complex problems with valuable outcomes, ensuring high-quality, AI-driven test automations. Technical Leadership and Advocacy : Serve as the quality advocate for products, ensuring high-quality automation coverage, appropriateness, feasibility, and alignment with business and customer goals. Design, develop, and maintain advanced automation frameworks to drive Automation first mindset using advanced techniques including BDD, AI and GenAI technologies to streamline and enhance the testing process. Engineering Craftsmanship : Maintain accountability for the integrity of test design, test automation, their ongoing maintenance and scale, as well as the quality of solutions. Stay hands-on, self-driven, and continuously learn new approaches, tools, techniques, and frameworks. Integrate AI and GenAI tools and techniques into existing testing processes to improve accuracy, efficiency, and coverage of automated tests. Customer-Centric Engineering : Develop lean quality engineering solutions through rapid, inexpensive experimentation to solve customer needs. Engage with customers and product teams before, during, and after delivery to ensure the right solution is delivered at the right time. Incremental and Iterative Delivery : Adopt a mindset that favors action and evidence over extensive planning. Utilize a leaning-forward approach to navigate complexity and uncertainty, delivering lean, supportable, and maintainable solutions. Cross-Functional Collaboration and Integration : Work collaboratively with empowered, cross-functional teams including product management, experience, engineering, and delivery. Integrate diverse perspectives to make well-informed decisions that balance feasibility, viability, usability, and value. Foster a collaborative environment that enhances team synergy and innovation. Advanced Technical Proficiency : Possess basic knowledge of modern quality engineering practices and principles, including Agile methodologies and DevSecOps to deliver daily product deployments using techniques like fully automated in-sprint testing to accept the stories and work products, powered by AI/GenAI, throughout the SDLC lifecycle. Strive to be a role model, leveraging these techniques to optimize solutioning and product delivery. Demonstrate an understanding of the full lifecycle product development, focusing on continuous improvement and learning. Domain Expertise : Quickly acquire domain-specific knowledge relevant to the business or product. Translate business/user needs and UX/UI designs into test automation. Be a valuable, flexible, and dedicated team member, supportive of teammates, and focused on quality and tech debt payoff. Effective Communication and Influence : Exhibit strong communication skills, capable of articulating complex technical concepts clearly and compellingly. Support teammates and product teams through well-structured arguments and trade-offs supported by evidence. Create coherent narratives that align technical solutions with business objectives. Engagement and Collaborative Co-Creation : Engage and collaborate with product engineering teams, including customers as needed. Build and maintain constructive relationships, fostering a culture of co-creation and shared momentum towards achieving product goals. Align diverse perspectives and drive consensus to create feasible solutions. Qualifications: A bachelors degree in computer science, software engineering, or a related discipline. An advanced degree (e.g., MS) is preferred but not required. Experience is the most relevant factor. 5+ years of experience in quality assurance and test automation including coding the test scripts, with at least 1-2 years focused on AI and GenAI technologies. Hands-on experience with automation-first techniques like BDD and test automation tools like TOSCA, Selenium, Gherkin, Functionize, Testim, AccelQ. Experience with AI/GenAI tools and frameworks (e.g., TensorFlow, PyTorch, OpenAI, Python, etc.). Understanding of machine learning algorithms and their application in test automation. Experience with cloud hyper-scalers like Azure, AWS, and GCP. Good understanding of methodologies & tools like, XP, Lean, SAFe, DevSecOps, ADO, GitHub, SonarQube, etc. Excellent interpersonal and organizational skills, with the ability to handle diverse situations, complex projects, and changing priorities, behaving with passion, empathy, and care.

Posted 1 week ago

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0.0 - 2.0 years

15 - 19 Lacs

Pune

Work from Office

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About our group: The GenAI Customer Success Team aim to foster a culture of innovation and collaboration, leveraging the latest advancements in AI research and development to drive success and efficiency across the organization, focusing on the customer aspect, providing trainings and training materials, monitoring the impact and compliance with company policies and standards. The group identifies AI needs and opportunities, providing comprehensive guidance and support throughout the AI lifecycle. About the role - you will: Instrumental in ensuring the successful adoption and utilization of our AI-driven solutions Conduct comprehensive end-user training sessions to facilitate the seamless launch of new products Manage beta testing phases to gather critical feedback on product features and issues Provide ongoing support and guidance to users post-release Develop and deliver engaging training materials and programs for end-users to ensure effective product usage Be working closely with product development teams to identify, document, and address any product issues or enhancements Act as a liaison between the end-users and the technical team, translating technical information into user-friendly language Monitor product performance and user experience post-release, offering proactive support and troubleshooting assistance Collect and analyze user feedback to inform future product developments and improvements Maintain up-to-date knowledge of AI technology trends and best practices to provide expert advice and support to our customers Provide prompt engineering and best practices on the use of the solution to achieve the best results and outcomes About you: Experienced in customer support aspects Experienced in gathering and digesting training materials to create and engaging and informative training session Experienced in knowledge transfer, focusing on the ability to explain complicated concepts according to the relevant audience Experienced in GenAI concepts and prompt engineering Motivated and eager to learn new concepts and skills Knowledge and understanding of GenAI technologies Strong teamwork, communication and interpersonal skills Strong self-learning skills and self-development Your experience includes: Experience and motivation for customer support and technical support Understanding of AI concepts and applications, with the ability to explain complex technical details in simple terms Excellent communication, presentation, and interpersonal skills, with a passion for teaching and empowering others Experience in conducting training sessions, workshops, or webinars Analytical mindset with strong problem-solving abilities and attention to detail Ability to work collaboratively in a fast-paced, ever-evolving environment Fluent in English, with proficiency in additional languages being a plus

Posted 3 weeks ago

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0 - 2 years

15 - 19 Lacs

Pune

Work from Office

Naukri logo

About our group: The GenAI Customer Success Team aim to foster a culture of innovation and collaboration, leveraging the latest advancements in AI research and development to drive success and efficiency across the organization, focusing on the customer aspect, providing trainings and training materials, monitoring the impact and compliance with company policies and standards. The group identifies AI needs and opportunities, providing comprehensive guidance and support throughout the AI lifecycle. About the role - you will: Instrumental in ensuring the successful adoption and utilization of our AI-driven solutions Conduct comprehensive end-user training sessions to facilitate the seamless launch of new products Manage beta testing phases to gather critical feedback on product features and issues Provide ongoing support and guidance to users post-release Develop and deliver engaging training materials and programs for end-users to ensure effective product usage Be working closely with product development teams to identify, document, and address any product issues or enhancements Act as a liaison between the end-users and the technical team, translating technical information into user-friendly language Monitor product performance and user experience post-release, offering proactive support and troubleshooting assistance Collect and analyze user feedback to inform future product developments and improvements Maintain up-to-date knowledge of AI technology trends and best practices to provide expert advice and support to our customers Provide prompt engineering and best practices on the use of the solution to achieve the best results and outcomes About you: Experienced in customer support aspects Experienced in gathering and digesting training materials to create and engaging and informative training session Experienced in knowledge transfer, focusing on the ability to explain complicated concepts according to the relevant audience Experienced in GenAI concepts and prompt engineering Motivated and eager to learn new concepts and skills Knowledge and understanding of GenAI technologies Strong teamwork, communication and interpersonal skills Strong self-learning skills and self-development Your experience includes: Experience and motivation for customer support and technical support Understanding of AI concepts and applications, with the ability to explain complex technical details in simple terms Excellent communication, presentation, and interpersonal skills, with a passion for teaching and empowering others Experience in conducting training sessions, workshops, or webinars Analytical mindset with strong problem-solving abilities and attention to detail Ability to work collaboratively in a fast-paced, ever-evolving environment Fluent in English, with proficiency in additional languages being a plus

Posted 2 months ago

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5 - 8 years

7 - 10 Lacs

Bengaluru

Work from Office

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Role & responsibilities 1. Knowledge of different Ai/GenAi technologies. 2. be able to explain common used architectures used in AI/Gen AI solutioning. 3. be aware of the trends in the AI and Gen AI space. 4. knowledge of 1 or more verticals is good to have not a must. 5. be able to hold a group discussion 6. ability to do presentations and demos.

Posted 3 months ago

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