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Max Life Insurance
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Sr Manager - Process and Quality

Sr Manager - Process and Quality

Max Life Insurance

3 - 7 years

5 - 9 Lacs

Gurgaon

Posted:2 months ago| Platform:

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Skills Required

Process audit Training Quality standards Manager Quality Assurance Process assurance Compliance Manager Quality Control Management Service quality Auditing

Work Mode

Work from Office

Job Type

Full Time

Job Description

Key Responsibilities Develop and Implement Quality Control Procedures Create and maintain quality assurance standards and procedures to ensure compliance with industry regulations and company policies. Monitor and Analyze Processes Regularly review and analyze operating processes to identify areas for improvement. Conduct Audits and Inspections Perform regular audits and inspections to ensure adherence to established quality standards. Coordination with Departments Work closely with various departments to address quality issues and implement effective solutions. Prepare Quality Reports Compile and present quality reports to management, highlighting key findings and recommendations. Train Staff Develop training materials and conduct training sessions on quality control processes and standards. Customer Feedback Review customer feedback and implement necessary changes to improve service quality. Compliance Ensure all processes comply with relevant regulations and standards. Key skills required Strong organizational and communication skills. Proficiency in process writing, audit / process assurance and quality assessment. Ability to analyse data and identify trends. Detail-oriented with strong problem-solving skills. Key Relationships Management (Internal /External) External Process writing vendors Internal Cross-functional teams

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Max Life Insurance

www.maxlifeinsurance.com

Insurance

New Delhi

N/A Employees

611 Jobs

Key People

Prashant Tripathi

Managing Director & CEO
Subhash Chander

Chief Financial Officer
Kavita Ghosh

Chief Investment Officer

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Sr Manager - Process and Quality

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Sr Manager - Process and Quality

Experience & Salary

Skills Required

Work Mode

Job Type

Job Description

More Jobs at Max Life Insurance