Sr. Manager - ECM / XECM

Opentext

4 - 8 years

6 - 10 Lacs

bengaluru

Posted:4 hours ago| Platform:

Apply

Skills Required

employee engagement enterprise content management operational excellence people management sales

Work Mode

Work from Office

Job Type

Full Time

Job Description

Your Impact:

As a Senior Manager at Open Text you should Develop a clear, forward- looking vision for the business that leverages business strategy and industry best-practices to drive innovation in directions that add concrete measurable value and support long-term success of OpenText and our customer.
A great leader and a team player, good people manager, preferably from Enterprise Document Management System expertise with knowledge on implementing related solutions for multiple industry domains (Energy & Engineering, Finance, Government, Manufacturing, Automobile). It will provide a challenging opportunity for the person to lead an excellent and engaging team at OpenText Content practice. You should act as an anchor for leading the discussion with the presales, sales team proposals on OpenText Content Management.

What the Role Offers:

Manage a team of 10-12 people in the Ecosystem practice
Work alongside the regional teams from Content practice and contribute and deliver the projects
Ensure proper Utilization of the team members, review the availability, and assign to upcoming projects to minimize bench and maximize utilization
Willing to take up Project manager role, should have prior experience as a PM
Able to lead a small to mid-size project team, mentor and guide for deliverables
Work with architects, to develop project plan & deliverables
Should be good in preparing SoWs, provide accurate estimates, Build PoCs as needed for the customer context

What you Need to Succeed:

Delivering results, employee engagement, excellent people management skills
Project Delivery excellence (in terms of on time and quality)
Operational excellence Resource demand & Supply, Utilization
Driving continuous improvement into our implementation and onboarding experience; regularly publish significant go-lives strengthening our OT brand
Deliver measurable business outcomes that ensure our customers maximize the ROI of their OpenText solution
Continue to delight our customers by providing frictionless customer experience
Deliver measurable business outcomes that ensure our customers maximize the ROI of their OpenText solution
Demonstrates a genuine interest in your team; look for ways to leverage the strengths of each employee
Establish and manage by disciplined capacity demand model and ensure the resource and delivery forecasting more accurate, and timely
Drive the development of new packages relevant for the practice with the goal of supporting business development for PS
Planning: Ensure the Professional Services plan achieves company goals with continued achievement of the margin targets of the business.
Alignment: See that the Professional Services offerings are in alignment with customer and company needs.
Management: Hire, ramp, and manage performance to drive employee development and maximize retention.
Should expertise of Enterprise Content Management and have worked on related implemented at technical capacity
Good understanding of AI & Cloud technologies
Engagement: Assure that the teams are achieving the revenue plan and align internal and partner resources to drive customer success and margins of the business; guaranteeing exceptional quarterly and annual sales achievement.
Revenue: Close recurring business with accounts of all sizes. Develop relationships with key customers. Provide offerings that support all types of customers in all stages of their lifecycle.
Leadership: Build, develop and retain a high performing team that leads positive contributions throughout the company.
Product Leadership: Become an expert in the features, benefits and applications of OpenText EIM vision, product roadmaps, install base and technologies and effectively communicate customer requirements to the product teams.
Other related duties as assigned

EXPECTATIONS

Assume responsibility and take ownership for business and people related decisions.
Set the direction for your team, and provide the tools and resources necessary for their success
Assist in requirements gathering activities and contribute to successful workshops.
Distinct customer orientation and consulting skills
Project management experience in Enterprise Content Management implementation, experience in delivering OT products Content Server, Archive Center
Knowledge of OT Content Server products integration with SAP, SuccessFactors, Salesforce is additional advantage
Very good written and spoken English
Manage expectations and responsibilities for all clients and internal stakeholders.
Must be willing to travel within India and globally.
Accountable for overseeing delivery and operational results of specialized programs, while planning, hiring, performance, engagement, and development of the team(s)
Manages end to end delivery of results typically through a team of professional/technical individual contributors
Translates cascaded plans into ongoing deliverables, business targets or project steps and guides execution
Ensures annual plans and deliverables are met
Recommends changes to policies, influences methods and techniques within own discipline and establishes standards for own and related teams
Exercises judgment in selecting methods, adapting techniques and evaluating criteria for obtaining results
Works on issues of diverse scope where analysis of situation or data requires evaluation of a variety of factors
Develops detailed action plans to deliver results
Networks with key contacts outside own area of expertise
Adapts style in delivering messages that relate to the wider business
Effectively communicates and presents results and recommendations across disciplines, helping to manage change
Provides regular and effective performance feedback and coaching, advocates for the development of team members and develops effective interviewing and selection skills

More Jobs at Opentext

Sr. Software Engineer

Hyderabad

7 - 13 yrs

INR 9 - 15 Lacs

Lead Software Engineer

Bengaluru

5.0 - 10.0 yrs

INR 25 - 30 Lacs

Technical Marketing Manager

Bengaluru

12.0 - 17.0 yrs

INR 8 - 12 Lacs

Sr. Software Engineer

Bengaluru

5.0 - 10.0 yrs

INR 6 - 10 Lacs

Quality Assurance and Automation Engineer

Bengaluru

3.0 - 8.0 yrs

INR 5 - 15 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.