Sr IT Operations Manager

0 - 16 years

0 Lacs

Posted:2 days ago| Platform: Indeed logo

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Job Description

About Company

Dixit Infotech Services Pvt. Ltd. is one of India’s leading information technology service integrators and solution providers. Dixit is a fast-paced, dynamic organization. Our pride and glory lie in being a customer-centric and forward-thinking company.

45 years young, our long experience packed with up-to-date trends and knowledge makes us an IT infrastructure company you can trust.

With over 800 employees serving through 41 service locations and 5 offices across India, we provide infrastructure management services, cloud computing, data storage, backup and security, unified communication, enterprise mobility, and more.

Partnering with major OEMs, we offer Managed Print Services, AMC and FMS, Device-as-a-Service, structured cabling, and surveillance services to our esteemed clients.

Customized solutions, certified professionals, quick responses, and our adaptable attitude towards customer care for your IT infrastructure needs make us 'The X factor in your IT.’

Our Vision: To be the best-in-class in IT services in India and overseas.

Our Mission: To provide customized services and solutions and be the No. 1 choice for all IT needs.

Job Description

  • Monitor and configure internal systems to ensure optimum performance.
  • Provide troubleshooting assistance and help with diagnosing technical issues within the system.
  • Oversee and supervise the operations team members.
  • Identify the need for updates and upgrades and implement them to the network infrastructure.
  • Research and install the best firewalls and devices along with the installation of systems and their upgrades.
  • Assist with the mentoring of new system users and set up accounts and grant relevant access to said users.
  • Constantly monitor and oversee the performance of servers, including software and hardware to ensure they are operating at an optimum level.
  • Ensure that new applications are integrated and deployed across the business efficiently and seamlessly.
  • Ensure technical documentation is up-to-date and stored in an organized manner for future reference.
  • Great leadership abilities with experience of managing/supervising a small team.
  • Excellent communication skills with the ability to communicate with users of all levels and explain complex technical information into simple and understandable terms
  • Excellent problem-solving skills with the ability to break down problems from the root cause.
  • Hands-on experience with LAN and WAN networks as well as a good understanding of network switches
  • Ensure the smooth deployment of new applications.
  • Install servers, devices, and firewalls.
  • Hands-on O365 / DLP / EMS knowledge
  • Expertise Assets management

Department

Service

Open Positions

1

Skills Required

O365 / DLP / EMS knowledge, It Operations Manager,

Experience

13 to 16 years

Location

Colaba, Mumbai, Maharashtra, India

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Dixit Infotech

Information Technology

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