Sr. Cyber Fraud Specialist

As Senior E-Commerce Cyber Fraud Specialist in Abbott Product Cybersecurity team, you will work closely with global business teams to prevent, detect, and respond to instances of cyber fraud across multiple international e-commerce sites and customer support solutions.

You will work with teams during the development of new e-commerce sites and online customer support initiatives to ensure that the appropriate cyber fraud prevention and detection controls have been implemented and new online platforms are resistant to cyber fraud by design.

You will monitor cyber fraud intelligence, analyze and correlate multiple data resources, detect and triage cyber fraud events, drive cyber fraud remediation activities, and provide recommendations and reporting on online cyber fraud posture to business and technology teams.

You will strategically partner with teams globally across Abbott to prevent and mitigate cyber fraud.

Responsibilities

The responsibilities of the Senior Cyber Fraud Specialist include:

• Serve as a subject matter resource on e-commerce cyber fraud threats and countermeasures
• Provide guidance on policies and procedures related to the prevention of online cyber fraud
• Provide guidance to technology, business, and operations teams on preventing e-commerce cyber fraud
• Perform cyber fraud threat modelling activities
• Onboard e-commerce and customer support applications for cyber fraud monitoring
• Utilize tools and data analysis to monitor, detect, and respond to online cyber fraud
• Explore opportunities to establish, tune, and enhance e-commerce cyber fraud detection capabilities
• Develop and maintain cyber fraud detection and incident response playbooks
• Lead online cyber fraud incident identification and containment
• Perform deep data analysis to draw fact-based conclusions on cyber fraud events
• Provide concise incident updates and communications to management
• Analyze online cyber fraud root causes, trends, and systematic issues
• Discover tactics, techniques, and procedures employed by cyber fraud actors
• Stay informed of cyber threat intelligence related to cyber fraud
• Periodically report on the cyber fraud posture of each e-commerce environment

Qualifications

• With 4 to 7 year of experience in Cybersecurity domain, at least three years of experience in banking or e-commerce anti-fraud or cybersecurity.
• Understand the techniques, tools, and procedures used by cyber fraud actors
• Professional experience in generation or use of cyber fraud threat intelligence
• Professional experience developing and maintaining cyber incident response processes and playbooks
• Familiarity with digital investigation, data management, and scripting utilities
• Familiarity with the cyber threat modeling processes
• Demonstrated experience working in collaborative roles across multiple teams
• Excellent written and oral communication skills
• University degree in Cybersecurity, Computer Science, Information Systems, Information Assurance, or related discipline
• Professional experience with cyber fraud detection platforms (e.g. Accertify, Kount) preferred
• Professional experience optimizing the use of bot protection tools (e.g. reCAPTCHA) preferred
• Past involvement with the Financial Services or Retail & Hospitality ISAC preferred