Sr. Customer Service Executive

Responsibilities

• Develop and execute strategic sales plans to achieve retail sales targets.
• teams to implement promotional campaigns.
• Provide regular sales forecasts and performance reports to senior management.
• Train and mentor junior sales team members.
• Ensure high levels of customer satisfaction through excellent service.

Qualifications

• Bachelor’s degree in Business, Marketing, or related field.
• 5+ years of experience in retail sales, with a proven track record of meeting or exceeding sales targets.
• Strong understanding of retail sales processes and market dynamics.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Proficiency in CRM software and Microsoft Office Suite.

Skills

• Sales Strategy
• Customer Relationship Management (CRM)
• Market Analysis
• Promotion Planning
• Communication
• Negotiation
• Mentoring

Job Type: Full-time

Work Location: In person

Speak with the employer
+91 7793961162