Sr. CRM Executive

0 years

3 - 4 Lacs

Posted:1 week ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

We are looking for a dedicated and proactive CRM Executive who can manage client relationships with professionalism and efficiency.

Roles and Responsibilities

  • Manage customer relationships through effective communication, ensuring high levels of satisfaction.
  • Conduct payment follow-ups and collection activities to maintain timely payments from customers.
  • Calling Customers and Accounts for the payment updates on daily basis
  • Coordinate with sales team to resolve post-sales issues and provide excellent after-sales service.
  • Utilize CRM software to track customer interactions, update records, and analyse sales performance.
  • Provide support to other departments as needed to ensure seamless operations.

Salary - 30k to 40k per month

location - Noida

Job Type: Full-time

Pay: ₹30,000.00 - ₹40,000.00 per month

Benefits:

  • Provident Fund

Work Location: In person

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