Sr Associate, Amazon Now

Description

Sr Associate Amazon Now

The Sr Associate is responsible for business operations by working closely with internal and external stakeholders. Handling day to day sourcing escalations, driving market benchmarking on sourcing, tracking and reporting of daily fill rates, business reports. Driving continuous improvement in catalog quality and process excellence. Key duties include, daily business operations, resolution of catalog defects, performance monitoring, and implementation of seasonal initiatives.

Responsibilities

Proactively improving catalog quality and creating automation of manual reports periodically as per requirement. Monitor and analyze performance metrics for Produce business (fill rate, delivery adherence, quality). Drive compliance to established processes and guidelines. Resolve vendor queries and operational issues in a timely manner. Collaborate with cross-functional teams to improve operations.

Requirements

2+ years of experience in management or business operations

Strong analytical and problem-solving skills

Excellent communication and relationship management abilities

Proficiency in MS Office and data analysis tools

Proficiency in SQL preferred

Bachelor's degree

Key job responsibilities

• Drive operational excellence by engaging with cross functional teams
• Support execution of key programs by enabling accurate inputs through cross functional collaboration
• Own catalog related inputs / workstreams
• Own and publish various key updates and dashboards
• Enable automation of reports and dashboards where feasible
• Build a SQL/Macro repository for adhoc requests and reports
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Basic Qualifications

• Bachelor's degree
• Experience with Microsoft Office products and applications
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Preferred Qualifications

• Knowledge of SQL