Sr. Analyst - Marketing Sales & Support Team

Job Description

PositionSenior Analyst, Global Demand Generation and Analytics Marketing & Sales Support TeamRelevant Experience5 7 YearsJob Responsibilities A Senior Analyst in the Global Demand Generation and Analytics Team is expected to support reporting & analytics tasks for different practices across The Hackett Group. He / She will be responsible for managing creating multiple reports based on MS-Excel / Power-BI, using Salesforce CRM. The responsibilities are mentioned below but are not limited to only the following: Primary Responsibilities: This role focuses on designing, developing, and maintaining insightful reports and dashboards within Salesforce (Classic / Lightening), leveraging strong data analysis skills and proficiency in Excel and Power BI. The candidate will be responsible for ensuring data accuracy, optimizing report performance, and providing training and support to end-users. Collaborate with stakeholders to gather reporting requirements and translate them into meaningful reports. Develop interactive dashboards and reports in Power BI, connecting to Salesforce / MS-Excel. Publish and manage Power BI reports and dashboards for end-user consumption. Analyze data to identify trends, patterns, and insights. Develop and maintain documentation for reports and dashboards. Desired Candidate Profile: Ability to manage multiple projects simultaneously. Independently responsible for the deliverables in the assigned functional area Proven experience in CRM reporting (Preferable Salesforce) and dashboard development. Strong proficiency in Microsoft Excel (advanced functions, pivot tables, macros). Demonstrated experience with Power BI (data modeling, DAX, dashboard creation). Strong understanding of Salesforce data structures and reporting capabilities. Excellent analytical and critical thinking skills. Strong communication and interpersonal skills. Relationship Management Act as first level Quality Check Analyst Maintain communication & coordination with internal client / Requestor. Actively seeking feedback & implementing the suggestions & comments Develop competence in verbal & written communication (phone & email) Develop and Maintain Relationship with Functional Leaders Constant Email communication & Project updates Monthly phone discussions and review QualificationBBA/ BTech. OR MBA / PGDM in Marketing