4 - 5 years

5 - 8 Lacs

Posted:1 day ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Position Overview

strong communication, reliability, and accuracy

must have hands-on experience in Crystal Reports

Key Responsibilities

  • Design, develop, and optimize SQL queries, stored procedures, functions, and triggers.

  • Create, modify, and maintain Crystal Reports for internal and client reporting.

  • Analyze and manage large datasets to support MIS, reporting, and client deliverables.

  • Develop and maintain database schemas, views, tables, and indexes.
  • Monitor database performance and resolve query or performance issues.
  • Build automation jobs and assist in integrating AI tools into day-to-day team workflows.

  • Provide basic IT support to internal staff and North American clients

    (connectivity, applications, troubleshooting).
  • Ensure data accuracy, integrity, and security across systems.
  • Work closely with operations, QA, and client-facing teams to understand requirements.
  • Follow proper documentation, change management, and version control processes.

Required Skills & Qualifications

  • 45 years of hands-on SQL development experience.

  • Strong knowledge of relational databases (MS SQL / MySQL / DB2).

  • Mandatory experience with Crystal Reports (creating & modifying).

  • Expertise in query optimization, indexing, and stored procedures.
  • Understanding of data modeling and normalization.
  • Basic knowledge of AI tools and ability to integrate AI into simple workflows.

  • Ability to handle basic IT support issues for staff and clients.

  • Good communication skills for coordination with North American clients.

  • Strong analytical and problem-solving abilities.
  • Ability to work independently in a fast-paced BPO environment.

Shift Timings & Location

  • Comfortable working in the night shift from 7:00 PM to 4:00 AM Indian time IST (8:30 AM to 5:30 PM EST), Monday to Friday, from the Gurgaon office.
  • Flexible shift timing, shift timing may change to meet the deadlines or to resolve the urgencies (may need to come in over the weekend if needed).
  • Relocation within 10 km radius.

Good to Have

  • Experience with cloud databases (AWS RDS, Azure SQL, Google Cloud SQL).
  • Knowledge of BI tools (Power BI, Tableau).
  • Basic scripting knowledge (Python, PowerShell).
  • Understanding of DevOps/CI-CD for database releases.
  • Experience in BPO, logistics, or operations-heavy industries.

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