Spoc Executive

Roles & Responsibility

Key Responsibilities:

• Strong Communication with Insurance Companies:
• Call assigned Insurance Companies for general discussions to ensure smooth communication and collaboration.
• Timely Case Closures:
• Assign NNR (Number Not Reachable) cases to callers for timely closure.
• Ensure that 'To Be Contacted' cases are closed within 2 hours of registration.
• Ensure that all 'Re-call' cases, including those involving language barriers, are attended promptly.
• QC Fail Closure:
• Proactively check and ensure that all 'QC Fail' cases are closed on the same day.
• Optimum Utilization of Doctors:
• Ensure optimum utilization of assigned doctors and monitor their target achievements.
• Guidance for IC Companies:
• Guide Insurance Companies and their employees or agents on the HI escalation matrix, tele-video internal processes, and insurance portal usage.
• Data Sharing:
• Ensure daily & correct MIS is shared with insurance companies

Salary: 15k to 20k

Qualification: Graduation mandatory

Address:406-412, Neelkanth Corporate IT Park, 4th Floor, Kirol Road/ Village,

Vidyavihar Society, Vidyavihar (West), Mumbai – 400086.

Maharashtra, India

kindly drop cv: 7900114972 or ashish.gamare@healthindiatpa.com

Regards

Ashish Gamare

Job Type: Full-time

Pay: ₹15,000.00 - ₹20,000.00 per month

Work Location: In person