Job Title: React Developer Location: Remote Years Of Experience: 6+ Years Job Description: We are looking for a Senior React.js Developer to design and develop UI screens using React.js , and enable seamless API communication with external consumers. The ideal candidate should have expertise in building scalable, high-performance web applications and React Native solutions , with a strong focus on UI architecture and front-end optimization. Responsibilities: • Review business requirements and design web applications. • Design and develop highly scalable single-page applications (SPAs) using React.js. • Create React Native app solutions for cross-platform compatibility. • Develop custom UI components and ensure reusable, modular design. • Implement and integrate REST APIs into web applications. • Ensure error handling, logging (Splunk integration), and performance monitoring . • Follow IFC coding standards , ensuring code optimization and best practices. • Work in an Agile environment , collaborating with team leads and stakeholders. • Maintain documentation for functional, technical specifications, and updates. Required Skills & Experience: • 6+ years of experience in front-end and full-stack web development. • Expert-level proficiency in React.js, Redux, Bootstrap, React Native, HTML5, CSS, Webpack, and advanced React components . • Strong expertise in Node.js, Express.js, and JavaScript for server-side applications. • Extensive experience with REST API integration and large-scale projects . • Strong understanding of UI/UX principles and performance optimization . • Experience with browser-based debugging and performance testing tools . • Proficiency in performance testing frameworks . • Excellent problem-solving skills and analytical thinking. • Strong verbal and written communication skills to interact with stakeholders. • Bachelor’s degree in Computer Science, Engineering, or a related field . Preferred Skills: • Prior experience building highly scalable enterprise applications . • Knowledge of Microsoft technologies and .NET-based backend integration. Show more Show less

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title And Summary Analyst, Open Banking Analytics Job Title: Analyst, Open Banking API Performance Job Family: Data Analytics About The Role The Open Banking Business Intelligence (OB BI) team is committed to optimizing the performance, reliability, and efficiency of Open Banking APIs. As an Associate Analyst, you will support data-driven decisions that enhance API uptime, transaction speeds, error rates, and overall operational performance. This role is ideal for individuals eager to contribute to **API analytics, monitoring, and performance optimization** within a dynamic fintech environment. Key Responsibilities Analyze API performance metrics, including response times, latency, throughput, and failure rates. Support incident tracking, root cause analysis, and performance benchmarking for API reliability. Collaborate with engineering teams to identify trends and propose data-driven improvements. Assist in building dashboards and reports to monitor API health, using tools such as Tableau or Power BI. Work with large datasets from API logs, transaction data, and system monitoring platforms. Research industry benchmarks for Open Banking API efficiency and help align internal performance metrics. Support automation and predictive analytics initiatives to proactively address performance issues. Communicate insights effectively to technical and business teams for continuous improvement. About You Bachelor's degree in Computer Science, Data Analytics, Engineering, or a related field. Basic understanding of API architecture, data flows, and fintech operations. Familiarity with SQL, Python, or other scripting languages for data analysis. Experience with monitoring tools such as Splunk, Grafana, or Datadog is a plus. Strong problem-solving skills and attention to detail in performance analysis. Ability to translate technical findings into actionable recommendations for business stakeholders. Excellent communication skills and a desire to collaborate across technical and non-technical teams. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard’s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines. R-246627 Show more Show less

Overview A CMDB Analyst is responsible for ensuring the accuracy, integrity, and efficiency of the organization's Configuration Management Database. They work closely with IT teams to track and manage configuration items (CIs), ensuring compliance with ITIL standards and supporting IT service management processes. What You Will Be Doing Maintain and update the CMDB to ensure accurate records of IT assets and configurations. Analyze CMDB data to identify trends, relationships, and dependencies between CIs. Collaborate with IT teams to gather requirements and validate data inputs. Ensure proper integration of systems feeding into the CMDB. Support incident, problem, and change management processes using CMDB insights. Provide administration, maintenance, optimization, and technical support for CMDB-related tools. Ensure compliance with ITIL and other industry standards for configuration management. Develop reports and dashboards to provide visibility into IT assets and configurations. What Will Make You Successful Strong understanding of ITIL framework and configuration management principles. Experience with CMDB tools like ServiceNow, BMC Remedy, or similar platforms. Ability to analyze and interpret CMDB data to support IT service management. Knowledge of IT networks, databases, and infrastructure components. Strong problem-solving and analytical skills. Excellent communication and collaboration abilities to work with cross-functional teams. Experience in data validation, integration, and reporting. Proficiency in logging tools such as Splunk or equivalent, with foundational knowledge in PowerShell and Unix shell scripting for data analysis and automation Show more Show less

Job Title: Senior SQL Server DBA + Application DBA Overview: This role is responsible for administering Microsoft SQL Servers, including implementation, performance tuning, maintenance, backup/recovery, security, auditing, production support, and architecting technical solutions. This role also involves designing, maintaining, and securing databases to support application performance, business continuity, and user access needs. Key Responsibilities: Database Management : Architect, design, deploy, and maintain SQL databases and clusters. Ensure performance, availability, and security. Performance Optimization : Optimize performance through query tuning, indexing, and configuration. Troubleshoot and resolve database-related issues. High Availability & Disaster Recovery : Implement HA/DR solutions using Always On, Replication, Log shipping, etc. Test disaster recovery and data restoration processes. Security & Compliance : Develop and enforce standards, procedures, and security protocols. Manage user access and permissions. Monitoring & Maintenance : Proactively monitor database systems, automate routine tasks, and maintain documentation. Support & Collaboration : Provide leadership in business recovery strategies, support developers and users, and conduct knowledge transfer sessions Skills & Qualifications: Experience : 8+ years as a DBA with MS SQL Server, including senior-level roles. 5+ years as an application DBA is a must. Technical Skills : Performance tuning, backups, restores, recovery models, HA/DR options, Active Directory, SSAS, SSRS, SSIS, SQL Server Monitoring tools (SQL Sentry a plus), Windows PowerShell, Splunk. Knowledge of AWS services Education : Bachelors degree in computer science, IT, or related field. Soft Skills : Excellent problem-solving, communication, and collaboration skills

Rackspace Security (Public Cloud) Security Engineer L3 (Endpoint Security) About Rackspace Cyber Defence Rackspace Cyber Defence is our next generation cyber defence and security operations capability that builds on 20+ years of securing customer environments to deliver proactive, risk-based, threat-informed and intelligence driven security services. Our purpose is to enable our customers to defend against the evolving threat landscape across on-premises, private cloud, public cloud and multi-cloud workloads. Our goal is to go beyond traditional security controls to deliver cloud-native, DevOps-centric and fully integrated 24x7x365 cyber defence capabilities that deliver a proactive , threat-informed , risk-based , intelligence-driven approach to detecting and responding to threats. Our mission is to help our customers: Defend against new and emerging risks that impact their business Reduce their attack surface across private cloud, hybrid cloud, public cloud, and multi-cloud environments Reduce their exposure to risks that impact their identity and brand Develop operational resilience Maintain compliance with legal, regulatory and compliance obligations What we’re looking for To support our continued success and deliver a Fanatical Experience™ to our customers, Rackspace Cyber Defence is looking for an Indian based Security Engineer, with a specialism in Endpoint Security to support Rackspace’s strategic customers. This role is particularly well-suited to a self-starting, experienced and motivated Sr. Security Engineer, who has a proven record of accomplishment in the design, delivery, management, operation and continuous improvement of enterprise-level Endpoint Security platforms or delivering Managed Endpoint Detection & Response (EDR) services to customers. The primary focus will be on the design, implementation, management, operation and continuous improvement of cloud-native Endpoint Detection & Response (EDR) platforms such as Crowdstrike Falcon or Microsoft Defender for Endpoint; used by the Rackspace Cyber Defence Center to deliver managed security services to our customers. You will also be required to liaise closely with the customer’s key stakeholders, which may include incident response and disaster recovery teams as well as information security. Key Accountabilities Ensure the Customer’s operational and production environment remains healthy and secure at all the times Assist with customer onboarding – customer/device onboarding, policy configuration, platform configuration and service transition to security operations team(s). Advance platform administration. Critical platform incident handling & closure. As an SME, act as an L3 escalation and point of contact for SecOps Analysts during an incident response process As an SME, act as a champion and centre of enablement by delivering training, coaching and thought leadership across Endpoint Security and Endpoint Detection & Response. Develop and document runbooks, playbooks and knowledgebase articles that drive best practice across teams. Drive continuous improvement of Rackspace Managed EDR services through custom development, automation and integration; in collaboration with SecOps Engineering and other Security Engineering team(s) Maintain close working relationships with relevant teams and individual key stakeholders, such as incident response and disaster recovery teams as well as information security etc. Co-ordinate with vendor for issue resolution. Required to work flexible timings Skills & Experience Should have 8+ years experience in Security Engineering Experience working in either large, enterprise environments or managed security services environments with a focus on Endpoint Detection & Response Experience of working with cloud native Endpoint Security and Endpoint Detection & Response (EDR) tools such as Crowdstrike, Microsoft Defender for Endpoint and/or Microsoft Defender for Cloud Experience of working in two (or more) of the following additional security domains: o SIEM platforms such as Microsoft Sentinel (preferred), Google Chronicle, Splunk, QRadar, LogRhythm, Securonix etc. o AWS (Amazon Web Services) Security Hub including AWS Guard Duty, AWS Macie, AWS Config and AWS CloudTrail . Experience of analysing malware and email headers, and has skills in network security, intrusion detection and prevention systems; operating systems; risk identification and analysis; threat identification and analysis and log analysis Experience of security controls, such as network access controls; identity, authentication, and access management controls (IAAM); and intrusion detection and prevention controls Knowledge of security standards (good practice) such as NIST, ISO27001, CIS (Center for Internet Security), OWASP and Cloud Controls Matrix (CCM) etc Knowledge of scripting and coding with languages such as Terraform, python, javascript, golang, bash and/or powershell Knowledge of Malware reverse engineering, threat detection and threat hunting. Computer science, engineering, or information technology related degree (although not a strict requirement) Holds one, or more, of the following certificates (or equivalent): - o Microsoft Certified: Azure Security Engineer Associate (AZ500) o Microsoft Certified: Security Operations Analyst Associate (SC-200) o Systems Security Certified Practitioner (SSCP) o Certified Cloud Security Professional (CCSP) o GIAC Certified Incident Handler (GCIH) o GIAC Security Operations Certified (GSOC) o CrowdStrike admin Certified A highly self-motivated and proactive individual who wants to learn and grow and has an attention to detail A great analyser, trouble-shooter and problem solver who understands security operations, programming languages and security architecture Highly organised and detail oriented. Ability to prioritise, multitask and work under pressure An individual who shows a willingness to go above and beyond in delighting the customer A good communicator who can explain security concepts to both technical and non-technical audiences About Rackspace Technology We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data, and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes, and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future. More about Rackspace Technology Though we are all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, colour, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know. Show more Show less

Project Role :Application Tech Support Practitioner Project Role Description :Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills :Splunk Administration Good to have skills :NA Minimum 5 year(s) of experience is required Educational Qualification :a 15 years of full time education Summary:As an Application Tech Support Practitioner, you will be responsible for providing ongoing support to clients and ensuring the smooth functioning of systems and applications. Your typical day will involve interfacing with clients, accurately defining and resolving issues, and utilizing your expertise in Splunk Administration and UNIX Shell Scripting. Roles & Responsibilities: Act as the primary point of contact for clients, providing ongoing support and ensuring the smooth functioning of systems and applications. Accurately define client issues and interpret and design resolutions based on deep product knowledge. Utilize your expertise in Splunk Administration and UNIX Shell Scripting to troubleshoot and resolve technical issues. Collaborate with cross-functional teams to identify and resolve complex technical issues, utilizing exceptional communication skills to keep systems running smoothly. Stay updated with the latest advancements in technology and apply innovative approaches for sustained competitive advantage. Professional & Technical Skills: Must To Have Skills:Expertise in Splunk Administration. Good To Have Skills:UNIX Shell Scripting. Strong understanding of system and application support, with a proven track record of delivering impactful solutions. Exceptional communication skills, with the ability to accurately define and interpret client issues. Solid grasp of troubleshooting and problem-solving techniques. Ability to collaborate effectively with cross-functional teams. Must have Skills :Splunk AdministrationGood to Have Skills :UNIX Shell ScriptingKey Responsibilities :a:Standardized Splunk agent deployment, configuration and maintenance across a variety of UNIX and Windows platforms b:Experience with Splunk Searching and Reporting, Knowledge Objects administration, Clustering and Forwarder Management c:Support Splunk on Unix, Linux and Windows-based platforms Technical Experience :a:At least 5 years of experience in IT with minimum 3 years in Splunk b:Skills in technical areas which support the deployment and integration of Splunk based solutions, Splunk Apps and Add-ons for monitoring and data integrations- including Infrastructure, Network, OS, DB, Middleware, Storage; Virtualization, Cloud Architectures etc, c:Good to have knowledge on Java scripting, Python, shell scripting-based development Professional Attributes :a:Excellent customer facing skills b:Experience working with a global team c:Strong analytical and problem-solving skills Educational Qualification:a:15 years of full time educationAdditional Info :a:Good verbal and written communication skill Qualifications a 15 years of full time education

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Splunk Administration Good to have skills : Splunk Enterprise Architecture and Design Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. You will be dedicated to quality, using exceptional communication skills to keep our world-class systems running. With your deep product knowledge, you will accurately define a client issue and interpret and design a resolution. Your typical day will involve providing ongoing support to clients, troubleshooting issues, and ensuring the smooth functioning of the system or application. Roles & Responsibilities: Expected to be an SME, collaborate and manage the team to perform. Responsible for team decisions. Engage with multiple teams and contribute on key decisions. Provide solutions to problems for their immediate team and across multiple teams. Ensure effective communication with clients to understand their issues and provide timely resolutions. Troubleshoot and resolve technical issues related to the system or application. Collaborate with cross-functional teams to identify and implement improvements to enhance system performance. Stay updated with the latest industry trends and technologies to provide proactive support and recommendations. Professional & Technical Skills: Must To Have Skills:Proficiency in Splunk Administration. Good To Have Skills:Experience with Splunk Enterprise Architecture and Design. Strong understanding of system and application support principles. Experience in troubleshooting and resolving technical issues. Knowledge of ITIL processes and best practices. Excellent communication and interpersonal skills to effectively interact with clients and cross-functional teams. Additional Information: The candidate should have a minimum of 5 years of experience in Splunk Administration. This position is based at our Bengaluru office. A 15 years full-time education is required. Qualifications 15 years full time education

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Linux Operations Good to have skills : Microsoft Windows Server Administration, Splunk, Security Risk Assessment Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :The Hosting Services Consultant is a member of the Global Information Technology (IT) Infrastructure Services Organization. This position is responsible for professional and technical work related to Hosting Services. This is an advanced service supporting role, primarily responsible for the transitional and operational tasks/duties in support of Hosting Service implementations, that span across a broad-range of global services and solutions (Server, Storage, Unix/Linux/Windows Operating Systems, Virtualization and Datacenter Facilities). Roles & Responsibilities: Expected to be an SME Collaborate and manage the team to perform Responsible for team decisions Engage with multiple teams and contribute on key decisions Provide solutions to problems for their immediate team and across multiple teams Ensure smooth operation of all systems Implement new technologies for system enhancement Train team members on new technologies Professional & Technical Skills: Must To Have Skills: Proficiency in Linux Operations Good To Have Skills: Experience with Microsoft Windows Server Administration Strong understanding of system administration Knowledge of network protocols and configurations Experience in troubleshooting hardware and software issues Additional Information: The candidate should have a minimum of 5 years of experience in Linux Operations This position is based at our Hyderabad office A 15 years full time education is required Qualification 15 years full time education

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Splunk Enterprise Architecture and Design Good to have skills : Python (Programming Language), Microsoft Azure DevOps, Ansible on Microsoft Azure, No Function Specialty Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :An individual should have a proven experience of more than 5 yrs. into Splunk, with more than 8 yrs. of experience overall.Hold great ability to understand the business requirements and converting them into solution designs,Should be quality oriented, Committed to deliver, pragmatic and solution oriented and most importantly a team player and with great communication skills. Key Responsibilities:- Strong automation experience with YAML/python, build & release pipelines Plan and strategize new optimized solutions Should have SRE mindset, eliminating toil & targeting automation for any manual & repeatable task. Strong Architecture knowledge (distributed search/index lifecycle/cluster bundle/manage apps/rolling operation/buckets management) Multi-Site Clustering (both Search heads & indexers stack) with replication strategies Indexes management Summary Indexes/DM Acceleration/Scheduled searches Maintain Jobs & their performance Splunk Install/Upgrade/Uninstall Create & Develop Monitoring Jobs for alerts Troubleshoot issues/error via different logs SPL (tune real-time searches) DMC, DB Connect exposure & knowledge Maintain & develop documents(SOPs) of the whole platform Technical Experience:- Strong Experience of working with YAML/Ansible for automation Comfortable working with UNIX Platform Basic Networking Skills Strong Azure DevOps skills To support 24*7 environment with rotational shifts Experience of working into Azure Cloud environment Strong skills into core Splunk Enterprise Administration (Architect certified-preferable) Skills/exposure to Containerization technology, kubernetes, AKS, etc. Skills/exposure to Observability (OTel) Professional Attributes:- An individual should have a proven experience of more than 5 yrs. into Splunk, with more than 8 yrs. of experience overall. Hold great ability to understand the business requirements and converting them into solution designs, Should be quality oriented, Committed to deliver, pragmatic and solution oriented, And most importantly a team player and with great communication skills. Educational Qualifications:- Graduate/full time degree Qualifications 15 years full time education

Sr. Site Reliability Engineer III - Job Description As a Site Reliability Engineer, you will play a key role in ensuring our systems remain reliable, available, and performant for both our customers and internal teams. Your expertise will directly impact our users' experience and the success of our business. In this role, you'll collaborate closely with our product development and platform engineering teams to build scalable systems and create robust automation that supports our company's goals. Your day-to-day work will make a meaningful difference in how efficiently and effectively our technology operates. We're looking for someone who has hands-on experience with technologies like AWS, CDN, Terraform, Packer, and Splunk. Keen troubleshooting abilities will be essential as you identify and solve complex issues in the critical applications our customers rely on daily. The ideal candidate thrives on learning new technologies and approaches challenges with enthusiasm. You'll be joining a collaborative environment where your problem-solving skills will shine as you work across multiple teams. If you're self-motivated, passionate about quality, and ready to make an impact, we want to hear from you! Responsibilities Responsibilities: Collaborate with development teams to implement and deploy new features that meet high standards for reliability, security, and performance Partner with cross-functional teams to establish and enhance enterprise standards and best practices. Develop and maintain effective monitoring tools, alerts, and dashboards that provide clear visibility into system health and performance. Analyze metrics and logs to proactively detect anomalies, optimize performance, plan capacity, and isolate issues before customer impact occurs Identify innovative solutions to complex problems and implement corrective actions decisively. Mentor junior team members while documenting and sharing solutions to build team knowledge. Qualifications: Minimum 5 years' experience in DevOps engineering roles such as SRE, DevOps, CloudOps Advanced proficiency with Terraform for infrastructure as code implementation (required) Extensive experience with AWS technologies and services, including EC2, S3, RDS, and IAM (required) Comprehensive understanding of HTTP protocols, web server technologies, and troubleshooting Strong experience with load balancing solutions such as AWS ELB, NGINX, or HAProxy Practical knowledge of caching technologies and CDN implementations Working experience with Redis for in-memory data storage and caching Demonstrated ability implementing and optimizing CDN solutions for global content delivery (Preferred) Expertise in monitoring and troubleshooting web application performance and availability Practical experience with observability solutions such as Splunk, Datadog, or similar Proficiency in one or more languages such as Java, Go, Python, or Linux Shell Proven experience operating effectively in an agile software development environment Strong understanding of AWS pricing/cost models across compute, storage, and database offerings Experience implementing and maintaining CI/CD pipelines Ability to multitask and adapt to changing priorities in a fast-paced, 24x7 environment Collaborative approach to working with cross-functional teams of both technical and business professionals Excellent communication, problem-solving, and customer service skills Bachelor's degree in computer science, science, engineering or equivalent technical certifications preferred Show more Show less

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : IBM Tivoli Netcool Good to have skills : No Function Specialty Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infra Tech Support Practitioner, you will provide ongoing technical support and maintenance of production and development systems and software products both remote and onsite. You will work on various platforms, implementing technology at the operating system-level and troubleshooting at L1 and L2 levels. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work-related problems. Ensure timely resolution of technical issues. Collaborate with cross-functional teams to address system and software issues. Document troubleshooting steps and solutions for future reference. Stay updated on the latest technologies and trends in the industry. Provide training and guidance to junior team members. Professional & Technical Skills: Must To Have Skills:Proficiency in IBM Tivoli Netcool. Strong understanding of network protocols and configurations. Experience in system administration and maintenance. Knowledge of ITIL framework and best practices. Familiarity with ticketing systems and incident management processes. "Accenture GenWizard*, GenAI, Client Tools – SCOM, Solarwinds, Netcool, Azure Monitor" Additional Information: The candidate should have a minimum of 3 years of experience in IBM Tivoli Netcool. This position is based at our Jaipur office. A 15 years full-time education is required. Qualifications 15 years full time education

Overview Leading AI-driven Global Supply Chain Solutions Software Product Company and one of the “Best Places to Work”. Seeking an astute individual who can provide an excellent customer experience and solution support to BY Customers with innovative/proactive approach and customer value creation−Delivers excellent customer experience by resolving customer issues mostly of high complexity. Demonstrates high technical expertise as required to support BY solution. Scope Owns customer solution. Consistently achieves high customer satisfaction and makes positive impact on NPS scores by displaying end-to-end ownership, engagement, and pro-activeness. The team currently comprises of 120+ global associates across US, Mexico, India, Australia, and UK and is expected to grow rapidly. Our Current Technical Environment Software: BY Discrete, SQL, AppDynamics, Splunk, Oracle/MSQL Cloud Architecture: MS Azure fundamental Programming language: Java, C What We Are Looking For 2-4 years of experience in Supply Chain, Saas, WMS, Cloud Tech. Be able to understand customer raised issues and take appropriate actions to resolve the same – Cloud /SaaS Should be able to read and understand the product source code or design document as necessary Own and resolve all cases for global customers, adhering to defined SLA’s Document learnings and create knowledge articles for repeated cases Replicate and maintain customer environments Maintain knowledge of customer solution and customization Maintain sense of urgency and swiftness with all customer interactions Act as Techno-functional POC for all cases and ensure timely triage and assignment Utilize instant messenger and other tools to collaborate globally Ability to work in shifts and be flexible with the timings Meet organization and team level goals Improve Customer Satisfaction by providing quality and timely solutions to reported issues and follow-up until closureIdentify areas of improvement and scope of automation on routine tasks or activities Help in meeting team level goals and be a team player Improve Customer Satisfaction through departmental metrics Excellent communication and interpersonal skills to interact with internal and external stakeholders with emphasis on follow through and reporting Identify areas of improvement and scope of automation on routine tasks or activities Our Values If you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success – and the success of our customers. Does your heart beat like ours? Find out here: Core Values All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Show more Show less

The Role We are looking for intermediate full-stack software engineers who are passionate about solving business problems through innovation and engineering practices. This role will be responsible for writing code, pairing with other developers as appropriate, decomposing acceptance criteria to understand team backlog deliverables, complexities, and risk, while working as a strong contributor on an agile team. From a technical standpoint, the Software Engineer has full-stack coding and implementation responsibilities and adheres to best practice principles, including modern cloud-based software development, agile and scrum, code quality, and tool usage. The Software Engineer works to understand and influence software architecture, while contributing to Citi’s and GFT’s technical user base. Responsibilities Apply depth of knowledge and expertise to all aspects of the software development lifecycle, as well as partner continuously with stakeholders on a regular basis Develop and engineer solutions within an Agile software delivery team, working to collaboratively deliver sprint goals, write code, and participate in the broader Citi technical community and team-level Agile and Scrum processes. Contribute to the design, documentation, and development of world-class enterprise applications leveraging the latest technologies and software design patterns. Leverage technical knowledge of concepts and procedures within own area and basic knowledge of other areas to resolve issues, as necessary. Follow and contribute to defining technical and team standards. Collaborate technical leadership to achieve established goals, in line with our broader technical strategy. Required Qualifications 5+ years of experience as a Software Engineer/Developer using Java Multiple years of experience with software engineering best practices (unit testing, automation, design patterns, peer review, etc.). Clear understanding of Data Structures and Object Oriented Principles using Java Multiple years of experience on Service Oriented and MicroServices architectures, including REST and GraphQL implementations. Exposure to front-end technologies (Angular, Javascript, Typescript) Exposure to Cloud-native development and Container Orchestration tools (Serverless, Docker, Kubernetes, OpenShift, etc.) Multiple years of experience with frameworks like Spring Boot, Quarkus, Micronaut, or Vert.x Exposure to Continuous Integration and Continuous Delivery (CI/CD) pipelines, either on-premise or public cloud (i.e., Tekton, Harness, CircleCI, Cloudbees Jenkins, etc.). Multiple years of experience with agile and iterative software delivery (SCRUM, Kanban) Exposure to Database technologies (RDBMS, NoSQL, Oracle, MySQL, Mongo) Exposure to event-driven design and architecture (i.e., Kafka, Spark Flink, RabbitMQ, etc.) B.Tech/B.Engg degree or equivalent work experience Preferred Qualifications Exposure to architecture experience in building horizontally scalable, highly available, highly resilient, and low latency applications. Exposure to Cloud infrastructure both on-premise and public cloud (i.e., OpenShift, AWS, etc.). Exposure to API Management tools Exposure to Infrastructure as Code tools (i.e., Terraform, Cloudformation, etc.) Exposure to Security, Observability, and Monitoring (i.e., Grafana Prometheus, Splunk, ELK, CloudWatch, etc.) Experience mentoring junior developers Exposure to database concepts (RDBMS, NoSQL) and web-based technologies (Angular/React) is a plus ------------------------------------------------------ Job Family Group: Technology ------------------------------------------------------ Job Family: Digital Software Engineering ------------------------------------------------------ Time Type: ------------------------------------------------------ Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster. Show more Show less

The Role We are looking for entry level full-stack software engineers who are passionate about solving business problems through innovation and engineering practices. This role will be responsible for writing code, pairing with other developers as appropriate, decomposing acceptance criteria to understand team backlog deliverables, complexities, and risk, while working as a strong contributor on an agile team. From a technical standpoint, the Software Engineer has full-stack coding and implementation responsibilities and adheres to best practice principles, including modern cloud-based software development, agile and scrum, code quality, and tool usage. The Software Engineer works to understand and influence software architecture, while contributing to Citi’s and GFT’s technical user base. Responsibilities Apply depth of knowledge and expertise to all aspects of the software development lifecycle, as well as partner continuously with stakeholders on a regular basis Develop and engineer solutions within an Agile software delivery team, working to collaboratively deliver sprint goals, write code, and participate in the broader Citi technical community and team-level Agile and Scrum processes. Contribute to the design, documentation, and development of world-class enterprise applications leveraging the latest technologies and software design patterns. Leverage technical knowledge of concepts and procedures within own area and basic knowledge of other areas to resolve issues, as necessary. Follow and contribute to defining technical and team standards. Collaborate technical leadership to achieve established goals, in line with our broader technical strategy. Required Qualifications 3+ years of experience as a Software Engineer/Developer using Java Multiple years of experience with software engineering best practices (unit testing, automation, design patterns, peer review, etc.). Clear understanding of Data Structures and Object Oriented Principles using Java Multiple years of experience on Service Oriented and MicroServices architectures, including REST and GraphQL implementations. Exposure to front-end technologies (Angular, Javascript, Typescript) Exposure to Cloud-native development and Container Orchestration tools (Serverless, Docker, Kubernetes, OpenShift, etc.) Multiple years of experience with frameworks like Spring Boot, Quarkus, Micronaut, or Vert.x Exposure to Continuous Integration and Continuous Delivery (CI/CD) pipelines, either on-premise or public cloud (i.e., Tekton, Harness, CircleCI, Cloudbees Jenkins, etc.). Multiple years of experience with agile and iterative software delivery (SCRUM, Kanban) Exposure to Database technologies (RDBMS, NoSQL, Oracle, MySQL, Mongo) Exposure to event-driven design and architecture (i.e., Kafka, Spark Flink, RabbitMQ, etc.) B.Tech/B.Engg degree or equivalent work experience Preferred Qualifications Exposure to architecture experience in building horizontally scalable, highly available, highly resilient, and low latency applications. Exposure to API Management tools Exposure to Infrastructure as Code tools (i.e., Terraform, Cloudformation, etc.) Exposure to Security, Observability, and Monitoring (i.e., Grafana Prometheus, Splunk, ELK, CloudWatch, etc.) Experience mentoring junior developers ------------------------------------------------------ Job Family Group: Technology ------------------------------------------------------ Job Family: Digital Software Engineering ------------------------------------------------------ Time Type: ------------------------------------------------------ Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster. Show more Show less

Hi, Job Title: Managed Services Practice Head Location: Gurugram, India Experience: 15+ years Employment Type: Full-Time Role Overview We are looking for a dynamic and strategic Managed Services Practice Head to lead and expand our global Managed Services operations. This leader will play a critical role in driving high-quality service delivery, building innovative support models, and supporting pre-sales initiatives. The ideal candidate will have deep expertise in building and scaling large GCC organizations, managing end-to-end service transitions, defining and operating service levels (SLA, SLI, SLO), and ensuring consistent, high-quality delivery aligned with business goals. This Role Involves Strategizing and driving IT services growth (both project-based and staff augmentation) Leading presales activities, solution design, and client engagement Building and managing a technology practice to deliver high-quality services Owning P&L, pricing models, and market expansion efforts Key Roles And Responsibilities Business Growth and Leadership Develop a strong pipeline of new business opportunities and drive conversions. Work closely with the sales team to create winning proposals and differentiate the company’s offerings. Collaborate with marketing to position services effectively in the market. Build strong customer relationships and lead high-impact discussions with C-level executives Lead the setup of new GCC(s), including infrastructure, governance, hiring, training, and operational readiness. Build and maintain a robust GCC operating model that aligns with global delivery needs and enterprise standards. Practice Leadership and Capability Building Establish and grow capabilities across key technology areas Build and manage a team of skilled professionals (recruitment, upskilling, and competency development). Define best practices, delivery methodologies, and reusable frameworks for IT services. Collaborate with the delivery teams to ensure smooth project execution and customer satisfaction. Work on innovation, automation, and accelerators to improve service efficiency. Define and implement strategies to automate service delivery and improve operational efficiency. Drive shift-left strategies, intelligent automation, and SRE-based operating models. Define standards, best practices, and governance models across teams. Presales & Solutioning Lead the presales function, including RFP/RFI responses, proposals, and bids. Understand customer pain points and design tailored IT services & staffing solutions. Create solution frameworks, pricing models, and business cases to win deals. Conduct technical presentations, workshops, and PoCs to demonstrate capabilities. Ensure a high win rate through consultative selling and competitive positioning. Staff Augmentation Strategy & Execution Develop a scalable model for IT staff augmentation (onsite, offshore, nearshore). Build and manage a strong talent pipeline to support rapid hiring for client needs. Create engagement models, SLAs, and governance frameworks for staffing solutions. Collaborate with recruiters to enhance candidate quality and selection speed. Ensure seamless resource onboarding, deployment, and performance management. Financial & P&L Ownership Own the P&L for IT Services & Staff Augmentation. Optimize pricing strategies to ensure profitability while remaining competitive. Track and improve revenue, margins, and utilization rates across engagements. Negotiate contract terms, SLAs, and MSA agreements with clients and vendors. Transition & Transformation Own and lead large-scale service transition programs—from discovery and KT to steady-state delivery. Define transition strategies, timelines, and risk management frameworks. Ensure knowledge retention, service stabilization, and business continuity through well-orchestrated transitions. Delivery Excellence Oversee managed services delivery across multiple accounts or programs. Define and drive automation strategy, observability, and AIOps integration to optimize support and reduce manual efforts. Ensure 24x7 service availability, incident management, RCA processes, and effective problem resolution. Establish a metrics-driven culture with deep focus on stability, scalability, and performance. Key Skills & Qualifications Business Development & Presales Expertise- Proven track record in driving IT services revenue, solutioning, and winning deals. IT Services Delivery Experience- Strong understanding of project execution methodologies (Agile, DevOps, ITIL, etc.). Technical Acumen In-depth knowledge of the ITIL framework and ITSM tools like ServiceNow, BMC, Jira Service Management, etc. Strong technical background in cloud platforms (AWS, Azure, GCP) and application/infrastructure support. Deep experience with observability tools: Datadog, AppDynamics, Dynatrace, Splunk, Quantum Metric, ThousandEyes, etc. Sound understanding of OpenAI and experience integrating emerging technologies into service delivery. Staff Augmentation Expertise - Experience in managing IT resource staffing, workforce planning, and recruitment models. Customer & Stakeholder Management- Ability to engage with C-level executives, understand business needs, and align solutions. Financial Acumen - P&L ownership, pricing strategies, and contract negotiations. People Leadership - Experience in hiring, mentoring, and managing high-performing technical teams. KPIs For Success In This Role Revenue Growth - Achieving quarterly and annual sales targets for IT services & staff augmentation. Win Rate in Presales - Percentage of deals won vs. bids submitted. Talent Utilization Rate - Optimizing deployed resources for maximum productivity. Client Satisfaction Score (CSAT) - Ensuring high customer retention and positive feedback. Profit Margins - Maintaining healthy gross and net margins across services. Practice Expansion - Growing the technical capabilities, team size, and service offerings. Preferred Qualifications Bachelor's or Master's degree in Engineering. ITIL v4 Foundation/Intermediate/Expert certification. Cloud certifications (AWS, Azure, or GCP). Agile, PMP, or SAFe certifications are a plus. Show more Show less

Job Description Some careers shine brighter than others If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further HSBC is one of the largest banking and financial services organizations in the world, with operations in 64 countries and territories We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realize their ambitions We are currently seeking an experienced professional to join our team in the role of Senior Software Engineer In this role you will: Work closely with Scrum teams to understand business requirements and build scalable APIs to support this Hands on server side development with good working knowledge of client side Responsible for the entire software development lifecycle, from build, deploy to on-going production support Enjoy working with a team of engineers to solve interesting technical challenges Provide support to the development teams Ensure that the mobile services conform to HSBC's controls Collaborate with a variety of teams for development and incident management Actively participate in the Mobile Engineering Discipline and associated communities Requirements To be successful in this role, you should meet the following requirements: Experience developing web APIs for Mobile applications Experience with continuous delivery of Mobile applications Experience building scalable components with a Microservice architecture Strong technical experience on server-side development (Java 8, Spring Boot, Pivotal Cloud Foundry, AWS, MuleSoft API Gateway) Understanding and championing of functional programming paradigms and reactive programming (RxJava or similar framework) Strong experience in continuous build/integration/deployment tools including Jenkins, Git and Jira Exposure to monitoring tools (Splunk, AppDynamics, Prometheus or similar) and fault tolerance tools like Hystrix Working knowledge of Python Experience of Kotlin is advantageous Experience working in Agile teams Strong communication skills and a great team player Troubleshooting skills Performance testing You’ll achieve more when you join HSBC wwwhsbccom/careers HSBC is committed to building a culture where all employees are valued, respected and opinions count We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website Issued by – HSBC Software Development India Show more Show less

The Role We are looking for experienced and proficient full-stack software engineers who are passionate about solving business problems through innovation and engineering practices. This role will be responsible for writing code, pairing with other developers as appropriate, decomposing acceptance criteria to understand team backlog deliverables, complexities, and risk, while working as a strong contributor on an agile team. From a technical standpoint, the Software Engineer has full-stack coding and implementation responsibilities and adheres to best practice principles, including modern cloud-based software development, agile and scrum, code quality, and tool usage. The Software Engineer works to understand and influence software architecture, while contributing to Citi’s and GFT’s technical user base. Responsibilities Apply depth of knowledge and expertise to all aspects of the software development lifecycle, as well as partner continuously with stakeholders on a regular basis Develop and engineer solutions within an Agile software delivery team, working to collaboratively deliver sprint goals, write code, and participate in the broader Citi technical community and team-level Agile and Scrum processes. Contribute to the design, documentation, and development of world-class enterprise applications leveraging the latest technologies and software design patterns. Leverage technical knowledge of concepts and procedures within own area and basic knowledge of other areas to resolve issues, as necessary. Follow and contribute to defining technical and team standards. Collaborate technical leadership to achieve established goals, in line with our broader technical strategy. Required Qualifications 9+ years of experience as a Software Engineer/Developer using Java Multiple years of experience with software engineering best practices (unit testing, automation, design patterns, peer review, etc.) Clear understanding of Data Structures and Object Oriented Principles using Java Multiple years of experience with Cloud-native development and Container Orchestration tools (Serverless, Docker, Kubernetes, OpenShift, etc.). Multiple years of experience on Service Oriented and MicroServices architectures, including REST and GraphQL implementations Multiple years of experience with frameworks like Spring Boot, Quarkus, Micronaut, or Vert.x Exposure to front-end technologies (Angular, Javascript, Typescript) Exposure to Continuous Integration and Continuous Delivery (CI/CD) pipelines, either on-premise or public cloud (i.e., Tekton, Harness, CircleCI, Cloudbees Jenkins, etc.) Multiple years of experience with agile and iterative software delivery (SCRUM, Kanban) Exposure to Database technologies (RDBMS, NoSQL, Oracle, MySQL, Mongo) Exposure to event-driven design and architecture (i.e., Kafka, Spark Flink, RabbitMQ, etc.) B.Tech/B.Engg degree or equivalent work experience Preferred Qualifications Exposure to architecture experience in building horizontally scalable, highly available, highly resilient, and low latency applications Exposure to Cloud infrastructure both on-premise and public cloud (i.e., OpenShift, AWS, etc.) Exposure to API Management tools Exposure to Infrastructure as Code tools (i.e., Terraform, Cloudformation, etc.) Exposure to Security, Observability, and Monitoring tools (i.e., Grafana Prometheus, Splunk, ELK, CloudWatch, etc.) Experience mentoring and providing technical leadership for teams of 5 or more developers Exposure to Job Schedulers (i.e. Autosys, Cloudwatch, etc) ------------------------------------------------------ Job Family Group: Technology ------------------------------------------------------ Job Family: Applications Development ------------------------------------------------------ Time Type: Full time ------------------------------------------------------ Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster. Show more Show less

Join Citi's dynamic Commodities Technology team and contribute to the evolution and stability of our global operations platform. We are seeking a highly skilled and motivated DevOps Engineer to play a key role in designing, automating, and maintaining our critical infrastructure and deployment pipelines. If you are passionate about automating workflows following the best practices in a cloud environment, we encourage you to apply. Prior experience in the financial industry is not required, but a strong understanding of CI/CD workflows and secure and compliant infrastructure practices is essential. Responsibilities: Design, implement, and maintain robust CI/CD pipelines for our Commodities Pricing and Revenue Reporting/Analytics platform, leveraging tools like Jenkins, UDeploy, Tekton, Harness. Maintain and troubleshoot containerized applications running on Linux virtual machines, ensuring optimal performance and resource utilization. Collaborate with development teams to optimize application performance, scalability, and reliability throughout the software development lifecycle. Implement and manage monitoring and logging solutions to ensure system stability and proactively identify potential issues. Ensure the security and compliance of our cloud infrastructure, adhering to industry best practices and regulatory requirements. Continuously improve our DevOps processes and tools, exploring and implementing new technologies to enhance efficiency and reliability. Collaborate with a global team of engineers and other technology professionals. Clearly and accurately document infrastructure designs, automation scripts, and operational procedures. Mentor and guide other team members on DevOps best practices. Qualifications: Expertise in containerization technologies like Docker and Kubernetes. Solid understanding of CI/CD principles and experience with various CI/CD tools such as Jenkins, UDeploy, Tekton, and Harness. Proficiency in scripting languages like Python and in Linux shell scripting. Experience with monitoring and logging tools such as Prometheus, Grafana, Splunk, or ELK stack. Strong problem-solving skills and a proactive approach to identifying and resolving issues. Ability to take ownership of initiatives, make informed decisions, and deliver impactful results. Excellent interpersonal, verbal, and written communication skills. Experience with Linux server administration. Education: Bachelor’s degree/University degree in Computer Science, Engineering, or a related field, or equivalent experience. ------------------------------------------------------ Job Family Group: Technology ------------------------------------------------------ Job Family: Applications Development ------------------------------------------------------ Time Type: Full time ------------------------------------------------------ Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster. Show more Show less

Job Description: Group Benefits API Team is responsible for APIs and Integrations supporting Web Applications enabling Guardian’s Group Business. We support our end-to-end Business with APIs for Quote, Policy, Customer, Eligibility and Claims. Group Business intake channels such as Customer-facing portal applications, call center applications, IVR and chatbots are all powered by our APIs and provide unified customer experience. Our team is growing, and we are looking for versatile people skilled in Java based technologies, who are driven, who want to make a difference and code with purpose. We are passionate about the Customer. We do the right thing, believe people count and go above and beyond for the people we serve. You are: An experienced backend Lead Engineer who has experience leading high-performance teams with a track record of delivering quality software with speed to market Highly skilled engineer with strong foundation of Computer Science and Software Development Life cycle concepts An individual who is collaborative and can work across the firm with Enterprise Architects, Business Product Owners, Platform, Security and Production support to enable delivery of a cohesive customer centric product You will: Lead an agile team as part of an Agile Release Train Build well-designed, well-engineered, robust, scalable software integration solutions that are Production ready Engineer application integrations using messaging solutions, events, and REST APIs Work closely with the Business Teams and Solution Architecture to ensure alignment with the Product Roadmap and design blueprint Mentor and coach developers and analysts, assign tasks, follow industry standard processes, and perform code reviews Triage end to end system integration issues across various middleware systems and infrastructure You have: Bachelor’s degree in Computer Science or related field 7+ years of Experience as J2EE Software Engineer Understanding of Agile and SAFE Methodologies Industry experience with implementing Rest APIs, Data Driven Design, Microservices Architecture, Enterprise Integration Patterns and Event Driven Architecture Experience designing user friendly APIs using Open API Swagger Specifications Experience integrating with messaging platforms such as ActiveMQ, IBM MQ Experience with Docker containers and AWS Cloud services S3, Lambda, SQS/SNS, Redis Cache, Open search. Experience using SQL and NoSQL Databases Apache Camel, Tibco Business Works, MuleSoft or similar EAI framework Experience with Rules engines such as OpenL, Drools or Blaze Experience with version control and CI/CD automation tools such as Git, Bitbucket, Jenkins and Maven Experience with API Security frameworks, token management and user access control including OAuth 2.0, JWT Experience with logging and monitoring tools such as Splunk, AppDynamics, Zenoss Location: This position can be based in any of the following locations: Chennai Current Guardian Colleagues: Please apply through the internal Jobs Hub in Workday Show more Show less

Requirements Description and Requirements Position Summary: A skilled Big Data (Hadoop) Administrator responsible for the installation, configuration, and maintenance of Cloudera Data Platform (CDP) and Cloudera Flow Management (CFM) streaming clusters on RedHat Linux. Proficiency in DevOps practices, scripting, and infrastructure-as-code for automating routine tasks and improving operational efficiency is desirable. Experience working with cross-functional teams, including application development, infrastructure, and operations, is preferred. Job Responsibilities: Manages the design, distribution, performance, replication, security, availability, and access requirements for large and complex Big Data clusters. Designs and develops the architecture and configurations to support various application needs; implements backup, recovery, archiving, conversion strategies, and performance tuning; manages job scheduling, application release, cluster changes, and compliance. Identifies and resolves issues utilizing structured tools and techniques. Provides technical assistance and mentoring to staff in all aspects of Hadoop cluster management; consults and advises application development teams on security, query optimization, and performance. Writes scripts to automate routine cluster management tasks and documents maintenance processing flows per standards. Implement industry best practices while performing Hadoop cluster administration tasks. Works in an Agile model with a strong understanding of Agile concepts. Collaborates with development teams to provide and implement new features. Debugs production issues by analyzing logs directly and using tools like Splunk and Elastic. Address organizational obstacles to enhance processes and workflows. Adopts and learns new technologies based on demand and supports team members by coaching and assisting. Education: Bachelor’s degree in computer science, Information Systems, or another related field with 10+ years of IT and Infrastructure engineering work experience. Experience: 10+ Years Total IT experience & 7+ Years relevant experience in Big Data database Technical Skills: Big Data Platform Management : Big Data Platform Management: Expertise in managing and optimizing the Cloudera Data Platform, including components such as Apache Hadoop (YARN and HDFS), Apache HBase, Apache Solr , Apache Hive, Apache Kafka, Apache NiFi , Apache Ranger, Apache Spark, as well as JanusGraph and IBM BigSQL . Data Infrastructure & Security : Proficient in designing and implementing robust data infrastructure solutions with a strong focus on data security, utilizing tools like Apache Ranger and Kerberos. Performance Tuning & Optimization : Skilled in performance tuning and optimization of big data environments, leveraging advanced techniques to enhance system efficiency and reduce latency. Backup & Recovery : Experienced in developing and executing comprehensive backup and recovery strategies to safeguard critical data and ensure business continuity. Linux & Troubleshooting : Strong knowledge of Linux operating systems , with proven ability to troubleshoot and resolve complex technical issues, collaborating effectively with cross-functional teams. DevOps & Scripting : Proficient in scripting and automation using tools like Ansible, enabling seamless integration and automation of cluster operations. Experienced in infrastructure-as-code practices and observability tools such as Elastic. Agile & Collaboration : Strong understanding of Agile SAFe for Teams, with the ability to work effectively in Agile environments and collaborate with cross-functional teams. ITSM Process & Tools : Knowledgeable in ITSM processes and tools such as ServiceNow. Other critical Requirement: Automation and Scripting : Proficiency in automation tools and programming languages such as Ansible and Python to streamline operations and improve efficiency. Analytical and Problem-Solving Skills : Strong analytical and problem-solving abilities to address complex technical challenges in a dynamic enterprise environment. Communication Skills : Exceptional written and oral communication skills, with the ability to clearly articulate technical and functional issues, conclusions, and recommendations to stakeholders at all levels. 24x7 Support : Ability to work in a 24x7 rotational shift to support Hadoop platforms and ensure high availability. Stakeholder Management : Prior experience in effectively managing both onshore and offshore stakeholders, ensuring alignment and collaboration across teams. Business Presentations : Skilled in creating and delivering impactful business presentations to communicate key insights and recommendations. Collaboration and Independence : Demonstrated ability to work independently as well as collaboratively within a team environment, ensuring successful project delivery in a complex enterprise setting. About MetLife Recognized on Fortune magazine's list of the 2025 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible . Join us! 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Job Description You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients. As a Product Manager in Business Banking Deposits and Merchant Digital Account Opening, you play a key role in innovating new product offerings and managing the end-to-end product life cycle. As a core leader, you represent the voice of the customer, developing profitable products that deliver customer value. Leveraging your expertise in product launch, you ensure successful product introductions, gather essential feedback, and maintain top-tier client experiences. Committed to scalability, resiliency, and stability, you work closely with cross-functional teams to deliver high-quality products that exceed customer expectations. Job Responsibilities Develops a product strategy and product vision that delivers value to customers. Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap. Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition. Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability. Understands high-level tech changes to drive and participate in JADS, Elaborations, scrum refinements, and other scrum ceremonies. Collaborates with tech and design to ensure requirements are met while enhancing customer experience. Identifies ongoing gaps, optimizations, and future opportunities for the product and capabilities needed for effective evolution of digital account opening. Engages closely with cross-functional stakeholders to identify risk and controls that meet business and consumer needs, while meeting critical deadlines. Understands, manages, and communicates prioritization of features, with a mind toward user and business benefits and tradeoffs. Required Qualifications, Capabilities, And Skills Possesses 5+ years of experience or equivalent expertise in product management or a relevant domain area. Holds advanced knowledge of the product development life cycle, design, and data analytics. Demonstrates proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management. Is familiar with the business services and offerings associated with Chase. Has demonstrable experience working in financial services, retail banking, digital payments, e/m-commerce, online and mobile platforms, etc. Is proficient in Adobe Analytics, Splunk, Jira, Align. Preferred Qualifications, Capabilities, And Skills Demonstrates prior experience working in a highly matrixed, complex organization. Possesses knowledge in the Merchant Services or Business Banking Deposits domain. Creates and presents status updates, roadmap changes, and other shifts to senior leadership. Is knowledgeable in automation strategies. Utilizes machine learning and other AI models. About Us JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans About The Team J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. 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Strong expertise with SIEM platforms (e.g., QRadar, Sentinel, LogRhythm , Splunk,). Proficient in EDR and XDR tools (e.g., CrowdStrike, SentinelOne, Carbon Black). Hands-on knowledge of packet capture analysis tools (e.g., Wireshark, tcpdump), forensic tools, and malware analysis tools. Familiarity with scripting or automation languages such as Python, PowerShell, or Bash. Deep understanding of networking protocols, OS internals (Windows/Linux), and security best practices. Familiar with frameworks such as MITRE ATT&CK, NIST, and the Cyber Kill Chain. Minimum of nine (9) years technical experience 7+ years of experience in SOC, security operations, cyber technical analysis, threat hunting, and threat attribution assessment with increasing responsibilities. 3+ years of rule development and tuning experience 2+ years of Incident response Experience supporting 24x7x365 SOC operations and willing to operate in Shifts including but not limited to Alert and notification activities- analysis/triage/response, Review and action on Threat Intel for IOCs and other operationally impactful information, initial review and triage of reported alerts and Incidents. Manage multiple tickets/alerts in parallel, including end-user coordination. Demonstrated ability to evaluate events (through a triage process) and identify appropriate prioritization for response. Solid understanding and experience analyzing security events generated from security tools and devices not limited to QRadar, MS Sentinel, FireEye, Elastic, SourceFire, Malware Bytes, CarbonBlack/Bit9, Splunk, Prisma Cloud/Compute, Cisco IronPort, BlueCoat Experience and solid understanding of Malware analysis Demonstrated proficiencies with one or more toolsets such as QRadar, MS Sentinel, Bit9/CarbonBlack, Endgame, FireEye HX / CM / ETP, Elastic Kibana Experience and ability to use, contribute, develop and follow Standard Operating Procedures (SOPs) In-depth experience with processing and triage of Security Alerts from multiple sources but not limited to: Endpoint security tools, SIEM, email security solutions, CISA, Threat Intel Sources Experience with scripting languages applied to SOC operations; for example, automating investigations with tools, automating IOC reviews, support SOAR development. Experience with bash, python, and Windows PowerShell scripting Demonstrated experience with triage and resolution of SOC tasks, including but not limited to vulnerability announcements, phishing email review, Tier 1 IR support, SIEM/Security Tools - alert analysis. Demonstrated experience and understanding of event timeline analysis and correlation of events between logs sources. Demonstrated experience with the underlying logs generated by operating systems (Linux/Windows), Network Security Devices, and other enterprise tools. Demonstrated proficiencies with an enterprise SIEM or security analytics solution, including the Elastic Stack or Splunk. Solid understanding and experience analyzing security events generated from security tools and devices not limited to: QRadar, MS Sentinel, Carbon Black, FireEye, Palo Alto, Cylance, and OSSEC Expert in security incident response processes

Oversee and report on project status, assemble project teams, and help to define assignments against defined schedules and milestones. •Continuously work to improve the reliability, stability, and performance of the digital platforms by overseeing the implementation of fully automated telemetry, observation, & applied intelligence systems. •Continuously work to improve problem identification and service restoration of digital platforms by leading and overseeing efforts to define, enhance, and deliver automated alerting and response systems with intelligent, self-healing capabilities. •Provide periodic on-call escalations support based on established 24/7/365 support schedules. •Communicate and provide timely status and incident reports to Leadership. •Collaborate with admins and platform engineers through implementation decisions to achieve highly reliable infrastructure, systems, and integrations. •Provide advanced Incident Management and Problem Management support to teams, to effectively identify, remediate, and resolve issues related to platform reliability, stability, and performance through careful analysis of telemetry data and system logs. •Document all changes following controls, procedures and documentation standards and raises issues and concerns with recommendations for follow-up action. Software engineering is the application of engineering to the design, development, implementation, testing and maintenance of software in a systematic method. The roles in this function will cover all primary development activity across all technology functions that ensure we deliver code with high quality for our applications, products and services and to understand customer needs and to develop product roadmaps. These roles include, but are not limited to analysis, design, coding, engineering, testing, debugging, standards, methods, tools analysis, documentation, research and development, maintenance, new development, operations and delivery. With every role in the company, each position has a requirement for building quality into every output. This also includes evaluating new tools, new techniques, strategies; Automation of common tasks; build of common utilities to drive organizational efficiency with a passion around technology and solutions and influence of thought and leadership on future capabilities and opportunities to apply technology in new and innovative ways. - Analyzes and investigates. - Provides explanations and interpretations within area of expertise. Qualifications - Internal - Undergraduate degree or equivalent experience. 5-7 Years of experience working in global organizations with the ability to effectively communicate with executives, leaders and individual contributors across the organization. •1+ years of SRE experience working with telemetry, observation, self-healing solutions, and platform automation. •Experience with monitoring, logging & telemetry tools like Dynatrace, Splunk, Prometheus, AWS Cloudwatch, Datadog, etc. •Advanced understanding of Networking, Content Delivery Networks (CDN, e.g. Akamai, Cloudflare), and Cloud Platforms. •Experience with automation and tools such as (but not limited to) Jenkins, Chef, Terraform, Ansible, etc. •Expert in designing, creating and supporting Automation (PowerShell, Python, Ruby, AWK, SED, etc.) to run health-checks and self-healing capabilities for the platforms. •Advanced experience in the use of the following platforms and tools: oCloud: MS Azure/AWS Cloud oCollaboration & Change Management tools: Jira, ServiceNow, Cherwell, etc. oDatabases: (MongoDB, SQL etc.) •Bachelors Degree in Computer Science or equivalent •Azure/AWS, Microsoft, RedHat, certifications

Introduction In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology. Your Role And Responsibilities As an Data Engineer at IBM you will harness the power of data to unveil captivating stories and intricate patterns. You'll contribute to data gathering, storage, and both batch and real-time processing. Collaborating closely with diverse teams, you'll play an important role in deciding the most suitable data management systems and identifying the crucial data required for insightful analysis. As a Data Engineer, you'll tackle obstacles related to database integration and untangle complex, unstructured data sets. In this role, your responsibilities may include: Implementing and validating predictive models as well as creating and maintain statistical models with a focus on big data, incorporating a variety of statistical and machine learning techniques Designing and implementing various enterprise search applications such as Elasticsearch and Splunk for client requirements Work in an Agile, collaborative environment, partnering with other scientists, engineers, consultants and database administrators of all backgrounds and disciplines to bring analytical rigor and statistical methods to the challenges of predicting behaviours. Build teams or writing programs to cleanse and integrate data in an efficient and reusable manner, developing predictive or prescriptive models, and evaluating modelling results Preferred Education Master's Degree Required Technical And Professional Expertise 4+ years of experience in data modelling, data architecture. Proficiency in data modelling tools ERwin, IBM Infosphere Data Architect and database management systems Familiarity with different data models like relational, dimensional and NoSQl databases. Understanding of business processes and how data supports business decision making. Strong understanding of database design principles, data warehousing concepts, and data governance practices Preferred Technical And Professional Experience Excellent analytical and problem-solving skills with a keen attention to detail. Ability to work collaboratively in a team environment and manage multiple projects simultaneously. Knowledge of programming languages such as SQL Show more Show less

Position Overview Job Title: Production Specialist, AVP Location: Pune, India Role Description Our organization within Deutsche Bank is AFC Production Services. We are responsible for providing technical L2 application support for business applications. The AFC (Anti-Financial Crime) line of business has a current portfolio of 25+ applications. The organization is in process of transforming itself using Google Cloud and many new technology offerings. As an Assistant Vice President, your role will include hands-on production support and be actively involved in technical issues resolution across multiple applications. You will also be working as application lead and will be responsible for technical & operational processes for all application you support. Deutsche Bank’s Corporate Bank division is a leading provider of cash management, trade finance and securities finance. We complete green-field projects that deliver the best Corporate Bank - Securities Services products in the world. Our team is diverse, international, and driven by shared focus on clean code and valued delivery. At every level, agile minds are rewarded with competitive pay, support, and opportunities to excel. You will work as part of a cross-functional agile delivery team. You will bring an innovative approach to software development, focusing on using the latest technologies and practices, as part of a relentless focus on business value. You will be someone who sees engineering as team activity, with a predisposition to open code, open discussion and creating a supportive, collaborative environment. You will be ready to contribute to all stages of software delivery, from initial analysis right through to production support. What We’ll Offer You As part of our flexible scheme, here are just some of the benefits that you’ll enjoy, Best in class leave policy. Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your Key Responsibilities Provide technical support by handling and consulting on BAU, Incidents/emails/alerts for the respective applications. Perform post-mortem, root cause analysis using ITIL standards of Incident Management, Service Request fulfillment, Change Management, Knowledge Management, and Problem Management. Manage regional L2 team and vendor teams supporting the application. Ensure the team is up to speed and picks up the support duties. Build up technical subject matter expertise on the applications being supported including business flows, application architecture, and hardware configuration. Define and track KPIs, SLAs and operational metrics to measure and improve application stability and performance. Conduct real time monitoring to ensure application SLAs are achieved and maximum application availability (up time) using an array of monitoring tools. Build and maintain effective and productive relationships with the stakeholders in business, development, infrastructure, and third-party systems / data providers & vendors. Assist in the process to approve application code releases as well as tasks assigned to support to perform. Keep key stakeholders informed using communication templates. Approach support with a proactive attitude, desire to seek root cause, in-depth analysis, and strive to reduce inefficiencies and manual efforts. Mentor and guide junior team members, fostering technical upskill and knowledge sharing. Provide strategic input into disaster recovery planning, failover strategies and business continuity procedures Collaborate and deliver on initiatives and install these initiatives to drive stability in the environment. Perform reviews of all open production items with the development team and push for updates and resolutions to outstanding tasks and reoccurring issues. Drive service resilience by implementing SRE(site reliability engineering) principles, ensuring proactive monitoring, automation and operational efficiency. Ensure regulatory and compliance adherence, managing audits,access reviews, and security controls in line with organizational policies. The candidate will have to work in shifts as part of a Rota covering APAC and EMEA hours between 07:00 IST and 09:00 PM IST (2 shifts). In the event of major outages or issues we may ask for flexibility to help provide appropriate cover. Weekend on-call coverage needs to be provided on rotational/need basis. Your Skills And Experience 9-15 years of experience in providing hands on IT application support. Experience in managing vendor team’s providing 24x7 support. Preferred: Team lead role experience, Experience in an investment bank, financial institution. Bachelor’s degree from an accredited college or university with a concentration in Computer Science or IT-related discipline (or equivalent work experience/diploma/certification). Preferred: ITIL v3 foundation certification or higher. Knowledgeable in cloud products like Google Cloud Platform (GCP) and hybrid applications. Strong understanding of ITIL /SRE/ DEVOPS best practices for supporting a production environment. Understanding of KPIs, SLO, SLA and SLI Monitoring Tools: Knowledge of Elastic Search, Control M, Grafana, Geneos, OpenShift, Prometheus, Google Cloud Monitoring, Airflow,Splunk. Working Knowledge of creation of Dashboards and reports for senior management Red Hat Enterprise Linux (RHEL) – professional skill in searching logs, process commands, start/stop processes, use of OS commands to aid in tasks needed to resolve or investigate issues. Shell scripting knowledge a plus. Understanding of database concepts and exposure in working with Oracle, MS SQL, Big Query etc. databases. Ability to work across countries, regions, and time zones with a broad range of cultures and technical capability. Skills That Will Help You Excel Strong written and oral communication skills, including the ability to communicate technical information to a non-technical audience and good analytical and problem-solving skills. Proven experience in leading L2 support teams, including managing vendor teams and offshore resources. Able to train, coach, and mentor and know where each technique is best applied. Experience with GCP or another public cloud provider to build applications. Experience in an investment bank, financial institution or large corporation using enterprise hardware and software. Knowledge of Actimize, Mantas, and case management software is good to have. Working knowledge of Big Data – Hadoop/Secure Data Lake is a plus. Prior experience in automation projects is great to have. Exposure to python, shell, Ansible or other scripting language for automation and process improvement Strong stakeholder management skills ensuring seamless coordination between business, development, and infrastructure teams. Ability to manage high-pressure issues, coordinating across teams to drive swift resolution. Strong negotiation skills with interface teams to drive process improvements and efficiency gains. How We’ll Support You Training and development to help you excel in your career. Coaching and support from experts in your team A culture of continuous learning to aid progression. A range of flexible benefits that you can tailor to suit your needs. About Us And Our Teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment. Show more Show less