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Specialist, Technical Writing

2 - 4 years

4 - 6 Lacs

Posted:23 hours ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

As a Technical Writer, you will translate complex information into simple, polished, and engaging content that helps clients understand how to install, set up, and use Fiserv s products and services. You bring excellent writing and verbal communication skills, experience writing business documentation, and demonstrated ability to work in a fast-paced development environment.

Your Responsibilities:
  • Create Release Notes, Installation Guides, User Guides, Quick References, Help (HTML) files, and other assigned content.
  • Analyze and translate technical and functional designs into user-friendly client material.
  • Collaborate with subject matter experts to obtain an in-depth understanding of the product and the documentation needs.
  • Use test environments to research Fiserv products and services and obtain screen samples for your documentation.
  • Adhere to the Microsoft Style Guide and department writing standards.

Need to have:
  • Bachelors degree required. Degree in English, Technical Communications, Professional Writing, or Journalism preferred.
  • 2-4 years of hands-on experience with Madcap Flare to create, manage, and publish documentation.
  • Hands on experience with Microsoft Word, SharePoint, SnagIT, JIRA, and Confluence.
  • Experience creating technical documentation in an Agile environment.
  • Proficient at writing content in U.S. English.

Nice to have:
  • Experience writing user interface text and application screen content.
  • Related banking industry experience in platforms, banking applications, payments, or online financial solutions.
Thank you for considering employment with Fiserv. Please:
  • Apply using your legal name
  • Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

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Fiserv
Fiserv

Financial Services / Technology

Brookfield

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