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Specialist, Technical Writing

Specialist, Technical Writing

Fiserv

2 - 4 years

4 - 6 Lacs

Noida

Posted:20 hours ago| Platform:

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Skills Required

Snagit Technical writing Finance Diversity and Inclusion Agile madcap flare HTML microsoft JIRA Technical documentation

Work Mode

Work from Office

Job Type

Full Time

Job Description

As a Technical Writer, you will translate complex information into simple, polished, and engaging content that helps clients understand how to install, set up, and use Fiserv s products and services. You bring excellent writing and verbal communication skills, experience writing business documentation, and demonstrated ability to work in a fast-paced development environment.

Your Responsibilities:

Create Release Notes, Installation Guides, User Guides, Quick References, Help (HTML) files, and other assigned content.
Analyze and translate technical and functional designs into user-friendly client material.
Collaborate with subject matter experts to obtain an in-depth understanding of the product and the documentation needs.
Use test environments to research Fiserv products and services and obtain screen samples for your documentation.
Adhere to the Microsoft Style Guide and department writing standards.

Need to have:

Bachelors degree required. Degree in English, Technical Communications, Professional Writing, or Journalism preferred.
2-4 years of hands-on experience with Madcap Flare to create, manage, and publish documentation.
Hands on experience with Microsoft Word, SharePoint, SnagIT, JIRA, and Confluence.
Experience creating technical documentation in an Agile environment.

Proficient at writing content in U.S. English.

Nice to have:

Experience writing user interface text and application screen content.
Related banking industry experience in platforms, banking applications, payments, or online financial solutions.

Thank you for considering employment with Fiserv. Please:

Apply using your legal name
Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

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Fiserv

Financial Services / Technology

Brookfield

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Specialist, Technical Writing