Specialist Professional Services Engineer, Actimize

Job Description

So, what s the role all about? NICE Actimize is currently seeking to hire technical, hands-on, customer focused Engineers to join our Managed Services team in Pune. We are looking for talented and motivated professionals, interested in delivering the latest in Actimize, in a culture that encourages autonomous productive teams. You are Someone who loves learning new technologies, how to configure backend systems to delivery cutting edge performance and interact directly with clients. You are an engineer with confidence in his / her skill set, who is not afraid to look under the hood and break stuff to make stuff. If yes, then come be a part of Actimize Professional Services, a team of software engineers re-inventing Managed Application Operations. This position is for Pune development center How will you make an impact? As MS (Managed Services) resource, you should be able to manage Actimize related operations end to end on all the environments of client which include. Develop/Configure/Manage software feature(s) according to design document & enterprise software standards Work in multi-disciplinary environment with Architects, BAs for project delivery. Supporting customer by solving functionality problems Interface independently with various R&D and PS Groups and with Customer Support. May occasionally need to work on clientsite and/or in different time zone. Design full stack automation for troubleshoot failure & Run Daily Batch process. Propose monitoring services for different Batch & Realtime Services of Actimize solutions (SAM, CDD, WLF, IFM). Identify and resolve operational issues (e. g. batch failures, client data feed errors, Database issues, Application server issues). Identify the functional level issues and provide the resolution or clarifications for the same. Automate the daily Tasks / processes for generating various reports. Proactive approach to improve System Resiliency & Performance. Objectively demonstrate Actimize engagement performance (prove our value to their board). You will have an advantage if you also have: Proficient in Java, with a good knowledge of its ecosystems. Development experience with Web development technologies like JavaScript. Solid understanding of object-oriented programming and familiar with various design and architectural patterns. Skill for writing reusable Java libraries and Experience with web application frameworks! Knack for writing clean, readable Java code. Basic understanding of the class loading mechanism in Java. Familiarity and/or experience with private and public cloud infrastructures and technologies such as Amazon Web Services (AWS), Google Cloud Engine or Azure. Experience with Continuous Integration and Deployment practices using industry standard tools such as Jenkins, Docker, VMs, Kubernetes and Artifactory. Experience with both external and embedded databases. Good experience in Unix, Shell Scripting and Batch Scripting. Good knowledge in SQL/PLSQL/MS-SQL. Understanding of PostgreSQL would be added advantage. What s in it for you? Enjoy NICE-FLEX! Requisition ID: 6224 Reporting into: Tech Manager Role Type: Individual Contributor About NICE