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Specialist IT - Platform Engineer

Specialist IT - Platform Engineer

Infineon

5 - 8 years

20 - 25 Lacs

Bengaluru

Posted:4 days ago| Platform:

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Skills Required

Semiconductor Publishing orchestration Diversity and Inclusion Presales Troubleshooting Continuous improvement Sales engineering Monitoring Technical documentation

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are seeking a highly motivated Platform Engineer with a focus on Developer Advocacy and Customer Onboarding to join our dynamic engineering team. This role combines technical expertise with a customer-centric mindset, ensuring that our Internal Developer Platform(IDP) delivers exceptional value to its users. As a key advocate for the platform, you will proactively engage with internal stakeholders and potential users, promoting platform usability, onboarding teams, and driving adoption of cutting-edge technologies like OpenShift, GitLab, GitHub, and Backstage.This position is ideal for those who excel in both the technical and communication realms someone who is passionate about developer experience, pre-sales engineering, and empowering teams to adopt the platform seamlessly.
Developer Advocacy and User Onboarding

Act as the primary advocate for the IDP, ensuring its value and benefits are we'll understood across the organization.
Proactively engage with internal stakeholders and developer teams to promote platform usability and adoption.
Lead interactive demos, workshops, and presentations to onboard potential users.
Gather and address user feedback to iteratively improve the platform s features, developer experience, and tooling.
Work closely with internal teams to create and maintain comprehensive onboarding materials, including documentation, training modules, and tutorials.

Platform Promotion and Pre-Sales Mindset

Act as a solution promoter, identifying opportunities to showcase platform strengths and crafting custom solutions to meet user needs.
Build solid relationships with internal teams by understanding their workflows, challenges, and goals, and aligning these with the platform s capabilities.
Collaborate with stakeholders to identify new use cases for the platform and communicate these effectively.
Serve as a liaison between the engineering team and the internal userbase to create awareness and adoption of platform features.

Continuous Improvement of Developer Experience

Relate and maintain a single pane of glass for developers by leveraging tools like Backstage, streamlining access to pipelines, APIs, and documentation.
Continuously optimize the platform for ease of use, ensuring quick onboarding and self-service capabilities for developers.
Collaborate with the development team to roll out new features that enhance developer productivity and address pain points.

Technical Enablement and Support

Partner with internal development, security, and operations teams to ensure alignment on platform goals and technical solutions.
Build, maintain, and document robust CI/CD pipelines to accelerate software delivery with security best practices embedded.
Support platform users in troubleshooting and resolving issues related to onboarding, pipelines, and integrations.

Showcase DevOps and Security Best Practices

Champion the adoption of DevOps methodologies, CI/CD pipelines, and security practices across teams.
Highlight the importance of containerization, orchestration technologies (eg, Docker, OpenShift), and Infrastructure-as-Code (IaC)

Artifact Management and Integration

Implement and manage seamless integration with artifact management tools like JFrog Artifactory or similar solutions.
Promote best practices in artifact management by streamlining workflows for publishing, sharing, and consuming artifacts across teams.
Ensure security and compliance by integrating vulnerability scanning and access controls into artifact repositories.
Collaborate with development teams to ensure smooth onboarding and utilization of artifact repositories in CI/CD pipelines.

Your Profile

Strong ability to communicate technical concepts to non-technical stakeholders and developers alike.
Proven experience in pre-sales engineering, customer success, or developer advocacy roles.
A proactive approach to problem-solving, with excellent collaboration and interpersonal skills.
Experience crafting engaging technical documentation, tutorials, and training sessions.
4+ years of hands-on experience with platforms like OpenShift, GitLab, GitHub, and Backstage.
Proficiency in CI/CD pipeline tools such as GitLab CI, GitHubActions, ArgoCD and Jenkins.
Familiarity with security scanning tools (eg, SonarQube, Blackduck)and OAuth for secure authentication/authorization.
Solid knowledge of DevOps practices, including Infrastructure-as-Code(IaC) and container orchestration.
Competence in monitoring/logging tools like Prometheus and Grafana to ensure platform reliability.
Strong focus on collaboration, empathy, and active listening to build trust with platform users.
Adaptability to work with diverse teams and ability to translate technical jargon into user-friendly solutions.
A growth mindset, constantly seeking to improve the developer experience and platform adoption rates.

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Infineon

Semiconductors

Neubiberg

46,700 Employees

115 Jobs

Key People

Dr. Reinhard Ploss

CEO
Dr. Sabine Best

Chief Financial Officer
Peter Seimer

Chief Technical Officer

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Specialist IT - Platform Engineer