Specialist IS Business System Analyst, Neural Nexus

In this vital role you will support the delivery of emerging AI/ML capabilities within Amgen's Neural Nexus program. As part of the Commercial Technology Data & Analytics team, you will collaborate with product owners and cross-functional partners to help design, implement, and iterate on a layered ecosystem passionate about DIAL (Data, Insights, Action, and Learning).

• Collaborate with the Commercial Data & Analytics (CD&A) team to help realize business value through the application of commercial data and emerging AI/ML technologies.
• Support delivery activities within the Scaled Agile Framework (SAFe), partnering with Engineering and Product Management to shape roadmaps, prioritize releases, and maintain a refined product backlog.
• Contribute to backlog management by helping break down Epics into Features and Sprint-ready User Stories, ensuring clear articulation of requirements and well-defined Acceptance Criteria and Definitions of Done.
• Ensure non-functional requirements are represented and prioritized within the backlog to maintain performance, scalability, and compliance standards.
• Collaborate with UX to align technical requirements, business processes, and scenarios with user-centered design.
• Assist in the development and delivery of engaging product demonstrations for internal and external partners.
• Support documentation efforts to maintain accurate records of system configurations, processes, and enhancements.
• Contribute to the launch and growth of Neural Nexus product teams focused on data connectivity, predictive modeling, and fast-cycle value delivery for commercial teams.
• Provide input for governance discussions and help prepare materials to support executive alignment on technology strategy and investment.

We are all different, yet we all use our unique contributions to serve patients. We are seeking a highly skilled and experienced Specialist IS Business Analyst with a passion for innovation and a collaborative working style that partners effectively with business and technology leaders with these qualifications.

Basic Qualifications:

• Doctorate degree / Master's degree / Bachelor's degree with 8 to 13 years of experience in Information Systems
• Experience with writing user requirements and acceptance criteria
• Affinity to work in a DevOps environment and Agile mind set
• Ability to work in a team environment, effectively interacting with others
• Ability to meet deadlines and schedules and be accountable

• Excellent problem-solving skills and a passion for solving complex challenges in for AI-driven technologies
• Experience with Agile software development methodologies (Scrum)
• Superb communication skills and the ability to work with senior leadership with confidence and clarity
• Has experience with writing user requirements and acceptance criteria in agile project management systems such as JIRA
• Experience in managing product features for PI planning and developing product roadmaps and user journeys

• Demonstrated expertise in data and analytics and related technology concepts
• Understanding of data and analytics software systems strategy, governance, and infrastructure
• Familiarity with low-code, no-code test automation software
• Technical thought leadership
• Able to communicate technical or complex subject matters in business terms
• Jira Align experience
• Experience of DevOps, Continuous Integration, and Continuous Delivery methodology

• Able to work under minimal supervision
• Excellent analytical and gap/fit assessment skills
• Strong verbal and written communication skills
• Team-oriented, with a focus on achieving team goals
• Strong presentation and public speaking skills

• Experience with cloud-based data technologies (e.g., Databricks, Redshift, S3 buckets)
• AWS (similar cloud-based platforms)
• Experience with design patterns, data structures, test-driven development
• Knowledge of NLP techniques for text analysis and sentiment analysis