Specialist, Engineering Services

Jones Lang LaSalle (JLL)

2 - 7 years

4 Lacs

chennai

Posted:1 day ago| Platform:

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Skills Required

engineering services selection process training artificial intelligence investment management budgeting operations commercial real estate monitoring recruitment

Work Mode

Work from Office

Job Type

Full Time

Job Description

Roles & Responsibilities

Develop and maintain excellent relationships with the client in the high raised luxury condominium as well as practice excellent teamwork and support for the other members of the service.
Ensure that high quality of service is carried out promptly according to JLL standards
Maintain a high standard of hygiene, safety and cleanliness in accordance with statutory requirements
Identify client needs and expectations and ensure client satisfaction
Deal professionally with customer feedback / actively monitor and handle complaints
Ensure prompt invoicing and recovery for the services rendered as per the agreement.
Assess weekly and monthly figures and maintain adequate controls to monitor if any budget performance comply
Actively pursue and achieve budget targets and assist in budget compilation
Ensure security of cash, credit and account transactions and that they are reconciled correctly on a daily basis
Ensure security and maintenance of premises, equipment and stock details
Formulate systems and process in line with client and JLL expectations
Use JLL India approved suppliers for all vendor related items
Maintain and continuously improve the quality of service and standards as pert the agreed terms
Keep all wastage to a minimum and observe good environmental practices where required and to maintain the tracker register.
Keep know-how of current safety regulations in order to respond to emergency call-in situations in the facility and help to coordinate any related function to accommodate the safety of customers, visitors and staff
Assist in recruitment, selection and induction of staff in accordance with JLL standards
Effectively lead, develop and motivate the service team, monitor and solve any site operational related issues as they arise within the department
Responsible for grooming, cleanliness, hygiene, uniforms and overall attitude of the staff
Organize formal training and provide structured on-the-job training; identify and address individual training needs to provide on-site induction
Ensure that the vendor staff is rostered efficiently, productively and up-to budget
Attend all meetings and training sessions as scheduled by the association members
Ensure that building operations are aligned with JLL India s goals and vision
Refine and improve the operation; encourage and recognize innovation and incorporate these into work procedures
Report to the Operations Manager as and when required for the effective overall management of the contract
Implement - directions from Operations Managers and JLL management and provide feedback on as required basis

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