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Specialist - Ecommerce Operations

2 - 4 years

0 Lacs

Vikhroli, Mumbai, Maharashtra

Posted:3 days ago| Platform: Indeed logo

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Skills Required

processing inventory logistics shopify magento sap data support service resolve shipping erp

Work Mode

On-site

Job Description

Job Description

  • Roles and Responsibilities:
    Order Management: Manage end-to-end order processing across ecommerce channels to ensure accuracy and timely delivery.
  • Inventory Control: Monitor stock levels and coordinate with supply chain and warehouse teams to prevent stockouts/overstocking.
  • Logistics Coordination: Work with logistics partners to ensure smooth deliveries, returns, and high customer satisfaction.
  • B2B Order Management: Operate and optimize platforms like Shopify, Magento, Amazon, and Viniculum. Utilize SAP S/4HANA for warehouse management.
  • Data Analysis: Track ecommerce KPIs (sales, returns, fulfillment times, etc.) to identify trends and improvement areas.
  • Customer Support Liaison: Collaborate with service teams to resolve order, delivery, and return issues.
  • Campaign Support: Support ecommerce promotions by ensuring proper setup and coordinating shipping needs.
    Skills Required
    • Stakeholder Management
    • Proficiency in SAP S/4HANA, Viniculum, OMS/ERP tools
    • Process Coordination
    • Ecommerce Platform Knowledge (Shopify, Magento, Amazon Seller Central)
    • Data Analysis
Job Snapshot
Updated Date
10-07-2025
Job ID
JB1533
Department
Operations
Location
Vikhroli, Maharashtra, India
Experience
2 - 4 Years
Employee Type
Permanent

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