Specialist CRM Software Engineer

• Conduct code reviews to ensure code quality and adherence to best practices

• Create and maintain documentation on software architecture, design, deployment, disaster recovery, and operations

• Design, develop, and implement applications and modules, including custom reports, interfaces, and enhancements

• Analyze and understand the functional and technical requirements of applications, solutions and systems and translate them into software architecture and design specifications

• Develop and execute unit tests, integration tests, and other testing strategies to ensure the quality of the software

• Identify and resolve software bugs and performance issues

• Maintain detailed documentation of software designs, code, and development processes

• Drive Production Support for CRM to ensure efficient service to system users

Basic Qualifications and Experience:

• Doctorate Degree OR

• Masters degree with 6 - 11 years of experience in Computer Science, IT or related field OR

• Bachelors degree with 8 - 13 years of experience in Computer Science, IT or related field ORDiploma with 10 - 15 years of experience in Computer Science, IT or related field

Functional Skills:

• 5+ years of experience as a Salesforce CRM Developer

• In-depth knowledge of Salesforce development including experience working with MuleSoft or Databricks integrations

• Hands-on experience with the Salesforce security model, including OWD, sharing rules, profiles, and permissions.

• Experience with version control systems like Git

Good-to-Have Skills:

• Experience working with Veeva CRM and large CRM Migration experience

• Proficient in Apex, JavaScript, and other programming languages.

• Proven experience developing and managing Salesforce CI/CD pipelines using SFDX, ANT, or packaged solutions like Copado.

• Strong understanding of CI/CD concepts, integration methodologies, and relevant technologies.

• Experience integrating off-platform solutions (e.g., testing platforms, code scanning) with CI/CD pipelines.

Professional Certifications

• Salesforce Developer 2 (required)

• Salesforce Development Lifecycle Designer

• Salesforce Platform Builder

• Veeva CRM Systems Administrator

• Copado Fundamentals I/II (Admin / Developer)

Soft Skills:

• Excellent analytical and troubleshooting skills

• Strong verbal and written communication skills

• Ability to work effectively with global, virtual teams

• High degree of initiative and self-motivation

• Ability to manage multiple priorities successfully

• Team-oriented, with a focus on achieving team goals

• Strong presentation and public speaking skills