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Cognizant
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SPE-Claims HC

SPE-Claims HC

Cognizant

3 - 7 years

0 Lacs

hyderabad telangana

Posted:1 day ago| Platform: Shine logo

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Skills Required

claims processing customer service analytical skills communication skills interpersonal skills life annuity domain knowledge problemsolving

Work Mode

On-site

Job Type

Full Time

Job Description

You are a skilled SPE-Claims HC professional with 3 to 5 years of experience in the Life and Annuity domain. Your role will involve utilizing your strong technical expertise in Life and Annuity Domain Knowledge to analyze and process claims efficiently, ensuring timely resolution and customer satisfaction. You will collaborate with team members to identify process improvements, communicate effectively with stakeholders, and maintain compliance with company policies and industry regulations. Working night shifts from the office, you will provide exceptional customer service, maintain accurate records, and contribute to team meetings and discussions. Your responsibilities will include: - Efficiently analyzing and processing claims to ensure timely resolution and customer satisfaction. - Identifying and implementing process improvements in claims handling. - Utilizing Life and Annuity Domain Knowledge to accurately assess and manage claims. - Communicating effectively with stakeholders and providing updates. - Ensuring compliance with company policies and industry regulations. - Maintaining accurate records and documentation for all claims processed. - Providing exceptional customer service by addressing inquiries promptly. - Contributing to team meetings and discussions to share insights. - Monitoring claim trends and providing feedback to management. - Assisting in training and mentoring junior team members. - Participating in quality assurance activities. - Supporting the development and implementation of new claims management systems. - Adapting to changes in processes and technology to improve efficiency. Qualifications: - Strong technical expertise in Life and Annuity Domain Knowledge. - Experience in Life and Annuities Insurance preferred. - Excellent analytical and problem-solving skills. - Proficiency in claims management software and tools. - Strong communication and interpersonal skills. - Attention to detail and accuracy in all tasks. - Ability to work independently and as part of a team. Certifications Required: Certified Life and Annuity Professional (CLAP) or equivalent certification preferred.,

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SPE-Claims HC