Spanish Language Executive || Immediate Joiner

1 - 5 years

3 - 6 Lacs

Posted:14 hours ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Role:

Location:

Job Summary:

We are seeking a dynamic and bilingual (Spanish/English) Customer Service Representative with prior experience in US calling and healthcare processes. The ideal candidate will possess excellent communication skills and a passion for delivering outstanding customer support in a fast-paced international voice process environment.

Key Responsibilities:

  • Handle inbound and outbound calls related to US healthcare services.

  • Communicate effectively in both Spanish and English with customers to resolve queries and provide accurate information.

  • Maintain a high level of professionalism and empathy while interacting with customers.

  • Document customer interactions and follow up on pending issues.

  • Collaborate with internal teams to ensure timely resolution of customer concerns.

  • Adhere to company policies, procedures, and compliance standards.

Mandatory Skills:

  • Bilingual proficiency in

    Spanish and English

    (verbal and written).

  • Prior experience in

    US calling

    and

    international voice process.

  • Strong customer service and interpersonal skills.

  • Ability to work in

    night shifts

    and from the

    office.

  • Experience in

    BPO voice support

    or similar customer-facing roles.

Preferred Qualifications:

  • Experience in

    US Healthcare

    customer service.

  • Familiarity with healthcare terminology and processes.

  • Ability to multitask and manage time effectively.

Benefits :

  • 5 Days Working.

  • Fixed Sat & Sun week-off.

  • Both side Cab Facility.

  • PF & Health Insurance.

  • Performance Bonus.

  • Professional development and training opportunities.

  • Collaborative and supportive work environment.

Note: Immediate joiners preferred.

*Interested Candidates can reach-out to below mentioned details :

Contact Person : Lalit Bisht

Contact Number : 8375974434

Email ID : lalit.bisht@rsystems.com

Office Address : R Systems International Limited, SEZ UNITs, 1st to 4th Floor, Tower-1, IT/ITES SEZ of Artha Infratech Pvt. Ltd, Sector-Techzone-IV, Greater Noida, Gautam Buddha Nagar, Uttar Pradesh, 201306

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R Systems International logo
R Systems International

Information Technology and Services

Gurgaon

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