Spanish Language - Customer Service Specialist

0 - 3 years

3 - 7 Lacs

Posted:1 month ago| Platform: Naukri logo

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Work Mode

Hybrid

Job Type

Full Time

Job Description

Job Overview

Spanish - Customer Service Representative (CSR) is crucial as they serve as the primary point of contact for both customers and the company. They will be leading the order-to-cash process, ensuring seamless communication and efficient handling of customer inquiries, orders, and issues.


Job Requirements
  • Delivery extraordinary customer experience by providing our customer with world class customer service
  • Strong communication skills in

    Spanish

    Language (Read and Write) to converse with customers and stake holders.
  • Respond promptly to customer inquiries via phone, email.
  • Provide detailed information about products, services, and order status.
  • Resolve customer complaints and issues efficiently and professionally.
  • Process customer orders accurately and efficiently.
  • Track order progress and ensure timely delivery.

Skills
  • Spanish Proficiency B2.2/ C1
  • Good to have SAP knowledge
  • Supply chain, distribution support prior experience / knowledge
  • Good communication skills and Customer Service prior experienc
  • Flexible with Night Shift and Hybrid Model

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TE Connectivity logo
TE Connectivity

Appliances, Electrical, and Electronics Manufacturing

Galway Berwyn

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