Spa manager cum therapist

Company Description

The PAL Heights Group of Hotels, guided by the philosophy of treating guests with care and excellent service, operates two premium properties in Bhubaneswar – Pal Heights in the city center and Pal Heights Mantra near Cuttack. Pal Heights is a luxury 4-star hotel perfectly located beside a shopping mall. Pal Heights Mantra is a modern facility offering scenic views of the bustling highway and greenery. Both properties feature well-appointed rooms, banquet halls, dining outlets, coffee shops, bars, gyms, spas, swimming pools, and nightclubs, catering to business stays, vacations, weddings, and conferences.

Role Description

This is a full-time on-site role based at the spa of hotel pal heights in Bhubaneswar for a Spa Manager cum Therapist. The responsibilities include overseeing spa operations, managing staff, and ensuring a high standard of customer service and customer satisfaction. The role involves providing professional spa treatments and therapies, maintaining the cleanliness and safety of the spa areas, managing budgets, and ensuring that the spa meets its financial goals. The Spa Manager cum Therapist will also handle guest consultations and recommend personalized treatments.

Qualifications

• Proficiency in Spa Management and Budgeting to efficiently oversee operations and manage expenses
• Ability to ensure Customer Satisfaction and provide exceptional Customer Service
• Expertise in delivering professional Skin Care treatments and therapies
• Effective leadership and team management skills
• Strong interpersonal and communication abilities
• Relevant certifications in spa or beauty therapy are advantageous