Spa Assistant Manager

As a Spa Assistant Manager at Twamev Spa, your role will involve supporting daily operations and ensuring exceptional guest experiences. You will work closely with the Senior Spa Manager to maintain service excellence, manage staff, and assist in driving business growth. Key Responsibilities: - Support the Senior Spa Manager in day-to-day spa operations. - Supervise therapists, receptionists, and support staff to ensure smooth workflow. - Ensure premium client service, handle queries, and resolve concerns politely. - Assist in scheduling appointments, staff rosters, and managing workload. - Monitor cleanliness, hygiene, and safety standards of the spa. - Help in staff training, performance monitoring, and motivation. - Manage inventory, stock levels, and vendor coordination. - Promote spa services, packages, and memberships to achieve targets. - Prepare daily sales/billing reports and assist in revenue tracking. - Act as spa manager in the absence of the Senior Spa Manager. Qualifications Required: - Prior experience in spa/salon/hospitality operations. - Strong leadership and team management skills. - Excellent communication and client service abilities. - Knowledge of spa therapies and wellness trends preferred. - Organized, proactive, and professional in appearance and attitude. Twamev Spa is dedicated to providing exceptional guest experiences and maintaining service excellence. Join our team as a Spa Assistant Manager and be part of a professional and supportive environment focused on growth and success.,