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1 - 4 years
4 - 4 Lacs
Mumbai
Work from Office
Application troubleshoot & incident/problem management Create SOPs for documentation purpose Resolution of L1 application tickets (Incidents & SRs) within Stipulated SLA Redirection of tickets to L2/L3 teams in case, it is not getting resolved at L1
Posted 1 month ago
6 - 10 years
10 - 15 Lacs
Pune, Mumbai (All Areas)
Work from Office
Hi, We are hiring for Leading ITES Company for Aggregate Report Writer Profile. Please Apply, We shall call back relevant profiles. Role & responsibilities: Minimum 2 - 3 years of medical writing work experience including 1 to 2 years of experience in periodic aggregate safety report writing (i.e. PBRER, PSUR, DSUR etc.) To perform all pre-DLP activities and planning for all assigned reports as per client instructions and timelines including the conducting of strategy meeting, kick-off meetings and other ad hoc report related meetings. Performs activities related to the preparation, writing and review of safety portions of Periodic Aggregate Safety Reports (PBRER, DSUR etc.). To perform compilation of all global and country specific periodic aggregate safety reports assigned by the supervisor. To perform peer review of the assigned periodic safety report and complete the corresponding QC checklists within the assigned timeline. To track and drive the progress of safety periodic reports as per the client defined timelines. To ensure compliance to SOPs (client e-manuals and training modules) and other process related documentation. To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Position in Mumbai Search : PV Aggregate Mumbai (Job Code # 54) b) For Position in Pune Search : PV Aggregate Pune (Job Code # 55)
Posted 1 month ago
1 - 6 years
2 - 6 Lacs
Hyderabad
Work from Office
About The Role Role Purpose As a Quality Assurance Analyst at Wipro Technologies, you will play a crucial role in conducting audits to ensure quality compliance within the account. Your responsibilities will include: Carrying out the detailed assessment of documents that are previously reviewed. Assessing if the reviewer followed business and compliance requirements as per the SOP. Identifying the gap and structuring the feedback. Having limited exposure with clients and/or Wipro management. Receiving moderate level instruction on daily work tasks and detailed instructions on new assignments. Making decisions that impact your own work and may impact the work of others. Being an individual contributor as a part of a team, with a focused scope of work. Having great attention to detail and a results-driven approach. Providing clear and crisp understanding of errors made by reviewers. Requirements: Fresher’s or 6 months experience in any Quality Review process. Good working knowledge of computer i.e., MS-Office (Google Sheets will be an added advantage). Good client management skills with an eye for detailing, proactively identifying gaps in processes and flagging them to internal leadership & client as appropriate. Good interpersonal & people management skills with a good problem-solving approach. Ability to exercise managerial judgment and perform as a mentor. Ability to multitask multiple activities by effective delegation and monitoring. Ability to work well under pressure. Client oriented, flexible, and patient. Excellent English written communication skills. Good organizational skills. Excellent verbal & written communication & presentation skills for experienced candidates. Good analytical skills for MIS, number crunching & reporting to internal & external customers. Demonstrated Customer Service Skills. Rotational shift including Saturday and Sunday working. Complete night shifts. Availability of 2-way cab. 5-day workweek with 2 days off. ? Deliver No.Performance ParameterMeasure1.AuditAdherence to the calendar; audit targets Compliance % as per audit reports – zero misses2.Process ComplianceCase targets – 2 hours/ week logged to be updated with the process ? As a Quality Assurance Analyst at Wipro Technologies, you will need to possess competencies such as Client Centricity, Passion for Results, Execution Excellence, Collaborative Working, Learning Agility, Problem Solving & Decision Making, and Effective Communication. ? Join Wipro Technologies as a Quality Assurance Analyst - L1 in the BPS-Analytics & Insights department. You will be a part of a dynamic team that values your contributions and empowers you to constantly evolve. Reinvent your world and realize your ambitions in a business that welcomes diversity and reinvention. Applications from individuals with disabilities are explicitly welcome. ? Mandatory Skills: QAAS(Advisory Services). Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 1 month ago
8 - 10 years
7 - 7 Lacs
Nelamangala
Work from Office
JOB DESCRIPTION Review and approval of change controls Review and approval of investigation reports (OOS, OOT, market complaints, returned goods, recalls) Handling of regulatory and customer audits Conducting self-inspection audits across various departments Managing customer queries Preparation and review of SMF, VMP, and SOPs Overseeing the vendor qualification program Overseeing the training program Area of expertise - Analytical data review Other skills - Should have knowledge on cGMP systems and Regulatory guidelines.
Posted 1 month ago
5 - 8 years
8 - 11 Lacs
Pune
Work from Office
Effective English Communication Skills, Team Management, Leadership, Budget Preparation, Providing guidance to Staff, Companies, Forecasting, Cashflow, Taxation, Internal Controls, SOPs, Financial Reporting, Internal & External Audits, Analysis,
Posted 1 month ago
1 - 6 years
7 - 16 Lacs
Pune, Gurugram, Bengaluru
Hybrid
Must Haves Min 4+ years of experience in Developing and implementing standard operating procedures (SOPs) to streamline business operations. Experience in documenting data governance policy and SOP and act as SME on policy and governance. Experience in creating process flow, workflows, process mappings, flow chart, etc in Visio Ability to lead data governance initiatives, ensuring data quality and compliance with relevant regulations Jira and confluence documentation including RACI. Good communication skills Role & responsibilities 1) Good understanding of the BRD/FRD and what are their respective key componets 2) Gap Analysis and its key components- Practical knowledge of how he/she has performed Gap Anlysis in the past 3) Knowledge of Action plan post Gap Analysis( designing roadmaps, allocation of data/resources, Stakeholder engagement) 4) Practical knowledge of Kanban and how to work in an agile way in JIRA(Epic>Story>task>subtask) 5) Main principles of Data Governance/Steps involved in creating a Data governance framework 6) Basic understanding of ESG and how it plays a crucial role in Strategy, risk management, investment decisions and regulatory compliance) 7) Basic understanding of SQL/Visio/Process Workflow/Process Mapping/Workflow diagrams
Posted 1 month ago
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