Solutions Consultant

As an IT Solutions Consultant at DHL IT Services, you will have the opportunity to be part of a global team of over 5600 IT professionals committed to driving the global economy through innovation and sustainable digital solutions. Your role within the Data Cleansing & Classification team will involve analyzing custom requirements, message spec interfaces, and providing solutions to meet regulatory standards for DHL Express. Your responsibilities will include: - Offering third-level operational support - Investigating and resolving complex incidents - Collaborating with other IT support teams - Engaging with vendors to address firmware bugs and vulnerabilities Your expertise in security technologies such as Firewalls, Load Balancers, VPNs, Proxies, Azure, and Google Cloud will be crucial in maintaining a secure IT environment. You will be the key expert for telecommunication and security system issues within the DHL Group environment. Additionally, you will be responsible for managing, proposing, and implementing changes to production security devices in IT Services Data Centers globally to ensure the availability of key DHL Group services. To succeed in this role, you should have strong analytical and consultancy skills, a deep understanding of Custom Clearance processes, and proficiency in custom messaging specifications. Your ability to work independently under pressure and effective communication skills in English will be essential for collaborating with teams worldwide in a multinational setting. At DHL IT Services, we offer a challenging and dynamic work environment with benefits such as hybrid work arrangements, generous annual leave, comprehensive medical insurance coverage for you, your spouse, and children, and access to in-house training programs for continuous learning and development. Join us on this journey of innovation and growth at DHL IT Services.,