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6 Job openings at MoEngage Inc
Associate legal counsel

Bengaluru, Karnataka

0 - 3 years

INR Not disclosed

Work from Office

Not specified

About MoEngage MoEngage is an insights-led customer engagement platform trusted by 1,350+ global consumer brands, including McAfee, Flipkart, Domino’s, Nestle, Deutsche Telekom, and OYO. MoEngage combines data from multiple sources to help brands gain a 360-degree view of their customers. MoEngage Analytics arms marketers and product owners with insights into customer behavior. Brands can leverage MoEngage Personalize to orchestrate journeys and build 1:1 conversations across the website, mobile, email, social, and messaging channels. MoEngage Inform, the transactional messaging infrastructure, helps unify promotional and transactional communication to a single platform for better insights and lower costs. MoEngage’s AI Suite helps marketers develop winning copies and creatives, optimize campaigns and channels that boost engagement, and help with faster execution. For over a decade, consumer brands in 60+ countries have been using MoEngage to power digital experiences for over a billion monthly customers. With offices in 15 countries, MoEngage is backed by Goldman Sachs Asset Management, B Capital, Steadview Capital, Multiples Private Equity, Eight Roads, F-Prime Capital, Matrix Partners, Ventureast, and Helion Ventures. MoEngage was named a Contender in The Forrester Wave™: Real-Time Interaction Management, Q1 2024 report, and Strong Performer in The Forrester Wave™ 2023 report. MoEngage was also featured as a Leader in the IDC MarketScape: Worldwide Omni-Channel Marketing Platforms for B2C Enterprises 2023. Position: Associate Legal Counsel Position Summary: As an Associate Legal Counsel, you will be expected to collaborate across functions to ensure the company's compliance with laws and regulations. Key Responsibilities: 1. Commercial Agreement Drafting and Negotiation: a. Draft and negotiate commercial agreements. b. Structure, draft, and negotiate various commercial agreements with customers, vendors, service providers and handle subsequent amendments or renewals. 2. Contract Review and Analysis: a. Review, interpret, and analyze agreements to advise internal teams on their rights and responsibilities concerning those agreements. b. Ensure that all agreements align with the business model and internal policies. 3. Legal Advice and Research: a. Provide routine legal advice to business and operations units. b. Conduct legal research on various topics and stay updated on relevant laws and regulations. 4. Contract Database Management: a. Maintain the contract database, including sending renewal reminders and processing any renewal or amendment requests as received. Qualifications: Bachelor's degree in law (LLB). 2 to 3 years of experience in commercial contract drafting review and negotiation. Candidates with prior experience in contracts in in-house teams will be given preference. Good understanding of contracting/risk issues, including IP, as they apply to the SAAS industry High degree of professional ethics and integrity. Ability to work independently and collaboratively.

Member of CEO's Office

Bengaluru, Karnataka

2 years

Not disclosed

On-site

Not specified

About MoEngage MoEngage is an insights-led customer engagement platform trusted by 1,350+ global consumer brands, including McAfee, Flipkart, Domino’s, Nestle, Deutsche Telekom, and OYO. MoEngage combines data from multiple sources to help brands gain a 360-degree view of their customers. MoEngage Analytics arms marketers and product owners with insights into customer behavior. Brands can leverage MoEngage Personalize to orchestrate journeys and build 1:1 conversations across the website, mobile, email, social, and messaging channels. MoEngage Inform, the transactional messaging infrastructure, helps unify promotional and transactional communication to a single platform for better insights and lower costs. MoEngage’s AI Suite helps marketers develop winning copies and creatives, optimize campaigns and channels that boost engagement, and help with faster execution. For over a decade, consumer brands in 60+ countries have been using MoEngage to power digital experiences for over a billion monthly customers. With offices in 15 countries, MoEngage is backed by Goldman Sachs Asset Management, B Capital, Steadview Capital, Multiples Private Equity, Eight Roads, F-Prime Capital, Matrix Partners, Ventureast, and Helion Ventures. MoEngage was named a Contender in The Forrester Wave™: Real-Time Interaction Management, Q1 2024 report, and Strong Performer in The Forrester Wave™ 2023 report. MoEngage was also featured as a Leader in the IDC MarketScape: Worldwide Omni-Channel Marketing Platforms for B2C Enterprises 2023. About the team As part of the CEO’s office, you’d get to experience our growth journey from a strategic perspective and gain broad experience at a high-growth start-up. This role is for a smart generalist who can think at a strategic level, but also solve problems on the ground and execute. It provides great learning for someone starting their startup/B2B SaaS journey by putting you in the cockpit of one of the fastest-growing organizations in this space, and providing exposure to various functions, including sales, marketing, customer success, product development, etc. Responsibilities: Work with the CEO and Chief of Staff to align business learnings to related initiatives Program manage early-stage (zero to one) cross-functional projects and drive them to closure Manage digital transformation projects that are critical for improving operational efficiency within the organization Help in driving business operations rhythm and outcomes within the organization, including business reviews and quarterly and annual planning Help with market/competitor research and other external facing strategic projects Drive other ad hoc initiatives across the organization depending on the need of the hour Requirements: 2-5 years in Program Management and/or Generalist roles in tech companies SaaS experience preferred but not required Aptitude - Really good with numbers and logic Amplitude - can learn and do anything from cooking to coding Attitude - You are result-driven and you put a price on your time Ability to do market research and help with decision-making Why Join Us! At MoEngage, we are passionate about our team and technology - see below to know more about us. Life@MoEngage Tech@MoEngage Scale @MoEngage We handle more than a billion messages every day. Rest assured, you will be surrounded by really smart and passionate people as we scale much more to build a world-class technology team.

Sr Customer Success Manager - New Delhi

Gurgaon

4 years

INR 7.0 - 9.9 Lacs P.A.

On-site

Part Time

About MoEngage MoEngage Inc. is a fast-paced startup that’s helping companies run smart marketing efforts in their effort to reach the customer. We are a leading Marketing Technology Stack provider that is helping brands redefine their customer engagement in the mobile era. Brands use MoEngage to drive long-term, personalised and context-based engagement across channels to help achieve increased customer retention as well as customer LTV. Sitting at a conflux of diverse technologies like Artificial Intelligence, Big Data, Web & Mobile platforms, MoEngage technology analyses billions of data points generated by customers and their devices, to predict customer behavior and build marketing campaigns that proactively engage users. In just seven years since inception, MoEngage is working with leading brands across e-commerce, entertainment, travel, publishing and banking domains among others. With marquee clients like Traveloka, Bukalapak, Kredivo, Vodafone, Oyo, Airtel, McAfee, MoEngage has over 250+ paying Customers in the Enterprise & Internet companies space in India, US, South East Asia & EU. With a global presence spanning 35 countries, MoEngage has offices in San Francisco, Singapore, Berlin, Jakarta, and Bengaluru. Job Description Onboard closed leads with Integration support Be the point of contact for Accounts and be responsible for the growth of the customer Advise clients on the most effective ways to use the MoEnagage Platform Be a Product Evangelist, consulting the top internet companies on their growth. Skills 4+ years of experience with clients or managed accounts, across Technical, Presales, Technical Account Management Understanding of the Mobile Ecosystem & App Marketing. Previous experience in Success or Support Engineer role for a Saas company is a plus. SaaS and B2B experience is must. Ability to understand customer requirements and see how MoEngage can add value in various way. Take ownership of the relationship post sales and grow the customer Champion the product and be an evangelist Empathy - Needed in any client facing role, also important for working with other teams. Strong written and verbal communication skills Perks Work at Scale and challenge yourself Work with a smart team which grew up in the Mobile First world

Software Engineer - Campaigns Outbound

Bengaluru

0 years

INR Not disclosed

On-site

Part Time

About MoEngage MoEngage is an insights-led customer engagement platform trusted by 1,350+ global consumer brands, including McAfee, Flipkart, Domino’s, Nestle, Deutsche Telekom, and OYO. MoEngage combines data from multiple sources to help brands gain a 360-degree view of their customers. MoEngage Analytics arms marketers and product owners with insights into customer behavior. Brands can leverage MoEngage Personalize to orchestrate journeys and build 1:1 conversations across the website, mobile, email, social, and messaging channels. MoEngage Inform, the transactional messaging infrastructure, helps unify promotional and transactional communication to a single platform for better insights and lower costs. MoEngage’s AI Suite helps marketers develop winning copies and creatives, optimize campaigns and channels that boost engagement, and help with faster execution. For over a decade, consumer brands in 60+ countries have been using MoEngage to power digital experiences for over a billion monthly customers. With offices in 15 countries, MoEngage is backed by Goldman Sachs Asset Management, B Capital, Steadview Capital, Multiples Private Equity, Eight Roads, F-Prime Capital, Matrix Partners, Ventureast, and Helion Ventures. MoEngage was named a Contender in The Forrester Wave™: Real-Time Interaction Management, Q1 2024 report, and Strong Performer in The Forrester Wave™ 2023 report. MoEngage was also featured as a Leader in the IDC MarketScape: Worldwide Omni-Channel Marketing Platforms for B2C Enterprises 2023. Skill Requirements 0-1 years of proven experience on Restful Web Services and distributed systems Familiarity with Python and related technologies and frameworks Tech Stack - Python, MongoDB, Cache Roles and Responsibilities: Ability to learn, adopting great tech processes and tools. Owning problem statements and solutions built to solve it. Open to work on the polyglot tech stack Why Join Us! At MoEngage, we are passionate about our team and technology - see below to know more about us. Life@MoEngage Tech@MoEngage Scale @MoEngage We handle more than a billion messages every day. Rest assured, you will be surrounded by really smart and passionate people as we scale much more to build a world-class technology team.

Digital Marketing Manager

karnataka

4 - 8 years

INR Not disclosed

On-site

Full Time

As a Digital Marketing Manager at MoEngage, you will play a crucial role in driving regional paid digital marketing efforts to support self-serve and sales motions aimed at boosting demand and revenue growth. Your responsibilities will include designing, implementing, and optimizing scaled digital campaigns across various customer segments and funnels. By focusing on customer experience and channel optimization, you will be instrumental in creating an exceptional paid program at MoEngage. Key Responsibilities: - Establish a robust online presence for MoEngage to fuel growth, enhance brand visibility, and provide guidance to visitors at all decision-making stages. - Develop, maintain, and execute a roadmap of digital projects, deliverables, and initiatives. - Plan and execute demand generation programs to generate new leads and accelerate pipeline velocity through paid marketing campaigns. - Conduct detailed analytics, hypothesis testing, and experimentation to optimize account and campaign performance. - Collaborate with Product Marketing to enhance landing pages, update product messaging, and drive conversions by working closely with designers and developers. - Partner with designers and copywriters to create landing pages for paid campaigns using tools like Unbounce or Instapage. - Provide constructive feedback on images, copy, and campaigns to drive continuous improvements. - Utilize analytics tools such as Google Analytics, Hotjar, and MoEngage to capture key site metrics and enhance paid campaign performance. - Compile and communicate monthly/quarterly reports on digital marketing performance, deriving actionable insights for future efforts. - Collaborate with Marketing Ops to optimize landing pages and enhance customer experience using A/B testing, personalization, and conversion rate optimization strategies. - Work with the SEO team to optimize the website for organic traffic and improve conversion rates. Minimum Requirements: - 4+ years of experience in paid digital marketing, with a preference for expertise in paid social/display and direct response. - 2+ years of B2B marketing experience (desirable). - Deep understanding of digital marketing practices, growth marketing concepts, and technical paid digital knowledge. - Proven ability to drive strategic and tactical initiatives forward with minimal supervision. - Strong analytical skills to derive insights from data trends. - Experience in driving experimentation roadmaps to optimize campaigns continuously. - User-centric approach and excellent communication skills. - Demonstrated ability to collaborate effectively across technical and non-technical teams.,

Product Designer

Bengaluru, Karnataka

3 years

None Not disclosed

Remote

Not specified

MoEngage is an insights-led customer engagement platform, trusted by 1,200+ global consumer brands. As a Great Place to Work Company we are a young, fast-paced and intelligent customer engagement platform that fosters a culture of innovation, ownership, freedom, and fun while building future-ready technology products. Sitting at a conflux of diverse technologies like Artificial Intelligence, Big Data, Web & Mobile platforms , MoEngage technology analyzes billions of data points generated by customers and their devices in order to predict their behavior and engage them at every touchpoint throughout their lifecycle with personalized communication. In just eight years since our inception, we have worked with leading Fortune 500 brands such as Deutsche Telekom, Samsung, Ally Financial, Vodafone, and McAfee along with internet-first brands such as Flipkart, Ola, OYO, Bigbasket, and Sharechat, with a global presence that encompasses 35 countries. We currently have offices in San Francisco, Boston, London, Dubai, Ho Chi Minh city, Bangkok, Kuala Lumpur, Singapore, Sydney, Vietnam, Berlin, Jakarta, and Bengaluru. The care we give to our customers is quite high! Our achievement of top service and support ratings in Gartner's Magic Quadrant, Gartner Peer Insights, and G2 Summer Reports is a testament to that. Another commendable quality is our people-centric culture, as we have recently been included in Battery Ventures' top 25 private cloud computing companies . As recognized by the DivHERsity Awards, we are one of the top 20 diversity companies in the world, while the Economics Times names us as one of the Top Organizations for Women. Will you be able to thrive in a fast-paced environment where innovation, speed, and customer-centric thinking are the norm? Is it your passion to uncover opportunities others are unaware of and to champion them? Do you crave ownership and a chance to be a part of something that matters? If so, this may be a worthwhile opportunity for you! Can you thrive and excel in a fast-paced ecosystem where innovation, speed and user centric product thinking are the norms? Do you enjoy discovering opportunities others do not even know exist and are geared to champion them? Are you driven by ownership and a chance to make an impact? If so, this opportunity may be for you! What will you be doing? A designer who can understand the needs of the customer and translate them into the actionable design. Somebody who can empathize with the customer through their journey, while using their knowledge of the platform to not only determine how best the customer can accomplish their goals but also understand why they use a platform and use that as a way to build the next steps of the platform. Responsibilities: Partner closely with Product, Engineering, and UX Research to drive product strategy, understand requirements and design simple experiences that our customers love Own end-to-end user journey and all aspects of design execution from ideation, to prototyping, to user testing, to final production Participate in our design critique process, to receive and provide feedback on design work Conduct user interviews remotely or in person, conduct user testing sessions, card sorting, affinity mapping, conduct both qualitative and quantitative tests and analyze the data Design high-impact, functional User Interfaces for web, mobile, and other mediums Understand, discuss present user research findings Manage and contribute to the MoEngage Design System Ideal candidate must have A bachelors or master degree in design, human-computer interaction, visual communication or other related areas 3- 5 years of relevant experience Experience with designing scalable end-user, business web-based applications in B2B SaaS or enterprise domain Exceptional portfolio that highlights your work and specific contributions in user-centered design solutions (UX Design) Has good understanding of Visual design, Information design. Hands on in designing Visual assets like Creatives/icons will be a plus. Has the willingness to learn, experiment, and take ownership Excellent verbal and written communication skills Excellent planning and time management skills Motion design knowledge and/or user research proficiency is a bonus Excellent proficiency in using Figma as primary design tool. At MoEngage, we are passionate about our team and technology - see below to know more about us and technology. Tech @MoEngage | Scale @MoEngage | Life @MoEngage We handle more than a billion messages every day. Rest assured, you will be surrounded by really smart and passionate people as we scale much more to build a world class technology team.

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