Solutions Analyst (ERP Systems)

Driven by the passion to improve quality of people’s lives, WSA continues to grow as market leader in the hearing aid industry. With our commitment to increase penetration in an underserved hearing care market, we want to accelerate our business transformation in order to reach more people, more effectively.

We are seeking a Solutions Analyst (ERP Systems) with 7+ years of experience to support and enhance our ERP capabilities, primarily focused on Microsoft Dynamics 365 Business Central. This role will be instrumental in bridging business needs with technical solutions, ensuring efficient and harmonized global processes.

What you will do

• Groom product backlog, lead daily standups, and track progress against sprint or delivery goals.
• Establish and maintain documentation standards across the team.
• Coordinate versioning, sign-offs, and documentation reviews between developers and stakeholders.
• Act as a liaison for business stakeholders when the Senior Manager is unavailable.
• Support cross-training initiatives to reduce skill silos within the team.
• Analyze business requirements and identify IT solutions leveraging Business Central standard functionality.
• Consult with global business teams and collaborate with Process Governance Owners to define standard solutions.

What you bring

Experience

• 7+ years of experience in ERP systems analysis and delivery.
• Strong functional and technical proficiency in Microsoft Dynamics 365 Business Central.
• Hands-on experience with Azure DevOps and Agile delivery methodologies.
• Familiarity with sprint ceremonies and software documentation/version control practices.

Personal competencies

• Excellent communication and stakeholder management skills.
• Strong analytical and problem-solving abilities.
• Ability to work independently and collaboratively in a global team environment.
• Fluent in English.

Who we are

At WSA, we provide innovative hearing aids and hearing health services.

Together with our 12,000 colleagues in 130 countries, we invite you to help unlock human potential by bringing back hearing for millions of people around the world.

With us, you will become part of a truly global company where we care for one another, welcome diversity and celebrate our successes.

Sounds wonderful? We can't wait to hear from you.

WSA is an equal-opportunity employer and committed to creating an inclusive employee experience for all. Regardless of race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status we firmly believe that our work is at its best when everyone feels free to be their most authentic self.