Solution Specialist

Role & responsibilities

Role Purpose

We are hiring for the role of Solution Specialist- Retail. This is an Individual Contributor role reporting to the City Head.

In your role, you'll be instrumental in advancing our mission by acquiring merchants and tailoring solutions to meet both their expressed and unspoken needs. Beginning with our user-friendly POS devices that simplify payments, you'll extend our suite of solutions that fuel a merchant's growth. This includes solutions to enhance customer loyalty, analytics for informed decision-making, seamless billing and inventory management, flexible working capital options, and seamless digital payments.

THE RESPONSIBILITIES WE ENTRUST YOU WITH

Expand Merchant Network:

Acquire quality merchants to grow our merchant ecosystem.

Merchant Engagement:

Be on the field each day, visit merchants' doors-to-door to understand their challenges and needs, and build a trusting relationship.

Solution Crafting:

Utilize your product knowledge to develop concise and practical solutions for merchants and present them in a clear and relatable manner.

Prospecting and Closing Deals:

Identify potential merchants, follow up, and close deals. Look for opportunities to upsell.

Process guardian:

Diligently following our processes for acquiring, onboarding merchants, following our compliance policies and procedures, and fulfilling necessary documentation and reporting for sales management.

Market Awareness:

Updated on market trends and competition. Share insights to improve our products.

Preferred candidate profile

Experience & Relevant Experience:

2 to 6 years in an Individual Contributor capacity

In a frontline sales role.

Front Line Retail Sales in Fintech, Banking and Financial Services, including Insurance, Solution Selling in IT and SAAS products, Quick Commerce, E-Commerce, FMCG, FMCD, Telecom will be preferred. Prior experience in POS Sales, Solution Selling, EMI Deals, and Working Capital Loans is desirable but not necessary.