Network Tools Engineer L4 / Automation Engineer - SolarWinds
Overview:
We are seeking a highly skilled SolarWinds Engineer to manage, optimize and automate various functions of our SolarWinds platform. The ideal candidate will have a strong understanding of the SolarWinds Orion suite, with experience in maintenance and troubleshooting of the platform as well as PowerShell Development. This role plays a critical part in ensuring observability, performance monitoring, and automation across our global infrastructure.
Key Responsibilities:
- Administer and maintain the SolarWinds Orion platform, including NPM, NCM, SAM, VNQM, and other modules.
- Develop and maintain PowerShell scripts for automating SolarWinds tasks such as: o Node onboarding/offboarding o Alert suppression or muting during maintenance windows o Custom alert/report generation and distribution o SolarWindsServiceNow integration enhancements
- Implement custom monitoring logic, automated diagnostics, and integrations via Orion API, SWIS, and REST endpoints.
- Collaborate with stakeholders to understand automation needs and deliver solutions that support observability workflows.
- Build tools and utilities to support monitoring self-service, reporting automation, and configuration validation.
- Manage custom pollers, SNMP configurations, and agentless/agent-based monitoring across multi-vendor environments.
- Design and optimize SWQL and SQL queries to support reports and custom dashboards for tailored views.
- Configure and maintain alert logic, escalation policies, and notification integrations (e.g., with ServiceNow, email, Teams).
- Participate in incident triage and root cause analysis, leveraging SolarWinds logs and metrics.
- Maintain security posture of the application, including RBAC, SNMPv3, and audit logging.
- Contribute to and maintain Kanban board tasks and documentation related to SolarWinds projects and issues.
Required Skills & Experience:
- 5+ years of hands-on experience managing SolarWinds environments (Orion Platform 2020.2.6 or newer).
- 3+ years of PowerShell development experience focused on infrastructure and monitoring automation.
- Strong experience with Orion SDK, SWQL Studio, and SolarWinds API integrations.
- Strong understanding of PowerShell classes, modules, error handling, and parallelization techniques.
- SQL Server knowledge, including query optimization, performance tuning, and CTEs.
- Familiarity with network topology mapping, NetPath, and NetFlow analysis.
- Experience in large-scale monitoring environments (>1000 nodes).
- Solid understanding of Windows Server, IIS, and system-level diagnostics.
- Comfortable working in Kanban/Agile environments with tools such as Jira or Azure DevOps.
- Strong communication skills to collaborate with multiple teams and technical stakeholders.
Preferred:
- Exposure to event-driven automation, such as responding to alerts with corrective actions.
- Past work automating SolarWinds alert tuning, configuration, or compliance reporting.
- Exposure to ServiceNow integrations, REST APIs, and webhook configuration