SOFTWARE SUPPORTER- VAIKOM

We are seeking an experienced and detail-oriented Software Supporter (Local Candidate Preffered) to join our dynamic team. The ideal candidate will handle various activities like,

1. Determines how to fulfil user requests based on available inventory

2. Completes the request processing, issues licenses to users, receives purchase inventory into inventory, and processes returns

3. Provide training on how to use software

4. Primary system administrator and application configuration expert for Colleague

5. Support: Provide support to users in person, over the phone, or remotely

6. Manage: Manage backups of servers and keep records of issues and solutions

7. Test: Test and evaluate new technology

8. Analyse: Analyse staff needs and identify vulnerabilities

Skills

• Excellent communication skills
• Strong problem-solving abilities
• Patience and empathy
• Ability to work independently and in a team
• Adaptability to handle diverse customer scenarios
• Collaborative mindset
• Software Vendor relations.

Requirement

Candidate should be a MCA graduate or B Tech with minimum 2 years of experience in related fields.

Interested candidate please send your resume to 9072655999 or hrexecutive.gentleman@gmail.com.

Job Types: Full-time, Permanent

Pay: ₹18,000.00 - ₹20,000.00 per month

Benefits:

• Cell phone reimbursement
• Internet reimbursement
• Leave encashment
• Paid sick time
• Paid time off

Work Location: In person