Software Lead

Core Responsibilities

• The Head of Software is responsible for leading the software development and Execution function, ensuring the delivery of high-quality, scalable, and innovative software solutions.
• This role oversees end-to-end product lifecycle management, fosters collaboration across departments, and aligns software strategy with Koerber Groups objectives.
• The role requires strong leadership, technical expertise, and business acumen to drive product enhancements, support sales efforts, and maintain strong customer relationships.

Key Responsibilities:

Product Enhancement & Development

• Own and drive the software product roadmap in line with company and customer needs.
• Lead continuous improvement through new feature development and technology upgrades.
• Ensure the use of agile methodologies for efficient and iterative development processes.
• Evaluate emerging technologies to improve product capabilities and performance.

Sales Support

• Collaborate with the Sales team to understand customer requirements and support technical pre-sales activities.
• Provide solution presentations and demonstrations to prospective clients.
• Assist in crafting proposals and responding to RFQs with technically sound solutions.
• Ensure product documentation and sales tools are up to date and tailored to market needs.

Customer Interactions

• Serve as a senior technical point of contact for key clients to ensure satisfaction and gather feedback for product improvements.
• Participate in client meetings, discovery sessions, and post-deployment reviews.
• Manage escalations and ensure timely resolution of customer issues.
• Foster long-term customer relationships to drive retention and upselling opportunities.

Cross-Functional Team (CFT) Discussions

• Work closely with product management, engineering, support, operations and sales teams to ensure cohesive execution of projects.
• Lead cross-functional planning and strategy meetings to align technical goals with business objectives.
• Promote a culture of collaboration, accountability, and continuous learning across teams.

Koerber Alignment

• Ensure software strategies and implementations are aligned with Koerber Groups technology standards and business goals.
• Participate in global initiatives and strategy meetings with Koerber Group stakeholders.
• Report on progress, risks, and alignment status to Koerber leadership.
• Collaborate with global counterparts to share best practices and integrate platforms where appropriate.

Authorities

• Product Decisions: Authorized to define, prioritize, and approve the software product roadmap and feature enhancements within agreed budgets and timelines.
• Team Management: Authority to hire, manage, evaluate, and, if necessary, recommend termination of software development and support team members.
• Budget Control: Empowered to manage the software development budget, including resource allocation, tooling, and vendor contracts within approved limits.
• Project Execution: Approve project plans, schedules, and resource deployment for all software initiatives under software department.

Essential qualifications

• Bachelors or masters degree in computer science, Engineering, or related field.
• 10+ years of experience in software development, with 5+ years in a leadership role.
• 5 years experience in software project management.
• Strong understanding of modern software architectures.
• Excellent communication and global stakeholder management skills.
• Experience working in or with global organizations, preferably within the Koerber ecosystem or similar.
• Preferred prior experience in Material handling Processes, industrial automation, and supply chain management.

Technical Skills

• Knowledge of Database handling Oracle/SQL etc.
• Knowledge of any software languages like C#.Net, Angular, etc.
• Knowledge of GMP & 21 CFR compliance for Pharma would be an advantage
• Good Knowledge of IT Hardware, LAN Networking & IT Security Policies
• Experience in SAP/ERP Integrations methods.