Software Implementation Engineer

Winsar Infosoft

4 - 6 years

4 - 7 Lacs

Kolkata North Goa Chennai

Posted:3 days ago| Platform:

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Skills Required

Application Software Support Software Implementation Software Installation Hardware Support Software Support Hardware Installation

Work Mode

Work from Office

Job Type

Full Time

Job Description

Collaborate with clients to understand their business requirements and configure software solutions accordingly.
Manage end-to-end software implementation, including installation, configuration, data migration, and system testing.
Provide remote and onsite training to end-users, ensuring smooth onboarding and adoption of the software.
Deliver timely and effective technical support, resolving client issues through calls, emails, or site visits.
Coordinate with internal development and QA teams to escalate and track resolution of software bugs or enhancement requests.
Conduct user acceptance testing (UAT) with clients and ensure all deliverables meet quality standards.
Maintain detailed documentation of implementation processes, client interactions, and technical resolutions.
Build strong client relationships through proactive communication and continuous support.
Monitor system performance post-implementation and provide optimization recommendations.
Stay updated with software updates, new features, and best practices to guide clients effectively.
Good Communication skill.

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