Software Engineer

Genesys

3 - 5 years

14 - 16 Lacs

chennai

Posted:5 days ago| Platform:

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Skills Required

automation front end diagnostics analytical consulting hipaa javascript http technical support python

Work Mode

Work from Office

Job Type

Full Time

Job Description

Providing support and consulting for Genesys Cloud developers through our on-line support forums and in-person consultation with internal teams and customers.
Designing and constructing development tools, SDKs, our Terraform provider and CLIs for our network of internal and external developers who use the Genesys Cloud platform to deliver call center and telephony solutions.
Working in the Developer Tooling involves a mix of front-end and back-end development with deployments being done to our AWS environments.
The Developer Engagement team provides development support and tools across the Java, Go, Python, .NET, Java, Node, and Typescript.

Skills Required:

3-5 years experience working with the Java programming language or another Object-Oriented programming language (.NET, GO)
1-2 years experience with the JavaScript, Typescript and/or React
1-2 years experience with web architectures and technologies (HTTP, REST)
Strong analytical, diagnostic and communication skills (verbal and written).
Ability to take technical ownership of a problem and drive to resolution with the appropriate sense of urgency.
Strong communication skills to interact with team members in different locations.

Additional (ideal) Skills:

Experience with cloud development and DevOps (AWS certification is preferred)
Experience with Go or Kotlin a plus.
Experience with Terraform a plus.
Experience with one or more scripting languages (Python, Node, Typescript)
Experience with Contact Center and Call Dialing solutions.
Experience with Jenkins, Sumo, New Relic.
Working knowledge of network and server security issues.
Familiarity with HIPAA Security and Privacy Laws.

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