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WNS
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Software Developer

Software Developer

WNS

0 - 4 years

0 Lacs

maharashtra

Posted:1 day ago| Platform: Shine logo

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Skills Required

hotel booking customer queries handling flight booking insurance products utilities bills travel industry insurance industry utilities industry

Work Mode

On-site

Job Type

Full Time

Job Description

Role Overview: As an Agent at WNS Global Services Inc., your main responsibility will be handling customer queries related to flight, hotel, packages, insurance products and services, as well as utilities bills across industries such as Travel, Insurance, and Utilities. You will be providing solutions to customers and ensuring their satisfaction. Key Responsibilities: - Respond to customer queries in a timely and professional manner - Provide accurate information regarding flight bookings, hotel reservations, insurance products, and utilities bills - Assist customers in resolving any issues or concerns they may have - Ensure high levels of customer satisfaction through excellent service delivery Qualification Required: - Under Graduate or Graduate degree Please note that WNS Global Services Inc. is a global Business Process Management (BPM) leader with a mission guided by their CIRCLE of Values: Client First, Integrity, Respect, Collaboration, Learning, and Excellence.,

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Software Developer