Software Configuration Lead

 About The Role  

Project Role :Software Configuration Lead

Project Role Description :Ensure the product delivery and integrity during the overall product lifecycle. Increase efficiency by managing processes, resources and technologies to ensure the smooth flow of operations to meet cost, quality, controls and delivery targets. Requires working with individuals and teams from development through implementation across organizations.
Must have skills :Agile Project Management

Good to have skills :NA
Minimum 15 year(s) of experience is required

Educational Qualification :15 years full time education
Summary:Principal Technical Program ManagerYou are a Technical Program Manager with an understanding of the challenges of Software as a Service. You have demonstrated success translating business objectives into technical deliverables, (re)engineering processes to improve engineering efficiency, and excelled as a servant leader enabling engineering teams deliver high quality software. You have experience working with AWS, GCP, OCI or Azure"if you checked all the boxes, we'd love to speak with youPosition Overview:rapidly scaling its portfolio of Tax SaaS solutions. These solutions must deliver enterprise-grade performance, reliability, and integration while leveraging consumer internet economies of scale in the cloud. To achieve this we are continuing to build a strong TPM Organization to manage dependencies, risks and releases across multiple teams and initiatives. In doing so, this role will lead Value Streams, ARTs or cross-cutting programs to meet, or exceed, customer expectations.Roles and responsibilities:Scope

Develop, maintain, and scale effective Technical Program Management best practices ensuring we meet or exceeds Availability, Performance, Security, Compliance and Cost targets.

Work with all key cross functional teams including, but not limited to, Engineering, Product Management, and Business teams to convey the technical vision and contribute to alignment of programs and processes within different organizations and cross functional organizations (this could shape up as Value Stream, ART or Program).

Works independently under limited supervision.Excellence

Identify opportunities to improve teams' efficiency.

Work with key stakeholders and leadership on process issues to address deficiencies impacting organization effectiveness. Communication & Influence

Work with the Value Stream or Program stakeholders to fully scope requirements

Work to influence parties within and outside of the job function at an operational level regarding policies, practices and procedures.

Develop KPIs and metrics and report progress against it.

Drive risk to mitigation Technical experience & Professional attributes:

Ability to demonstrate and articulate TPM and SaaS fundamentals and experience in technical specialties, methodologies, and processes.

Proven leadership in identifying and influencing the business to employ specific technologies and best-in-class processes.

Experience in Agile methodologies (e.g., SAFe, Scrum, XP, Lean)

Working experience with Cloud Technologies – AWS, GCP, OCI or Azure.

Requires advanced knowledge of job area obtained through advanced education combined with experience. Must have practical knowledge of program management.Education qualifications:

Experience with Software-as-a-Service (SaaS) and Internet technologies highly desired

Certified SAFe Agilist

AWS, GCP, OCI or Azure Certified Practitioner

Prior experience as software engineer, SRE or related.You will be working with a Trusted Tax Technology Leader, committed to delivering reliable and innovative solutions
SummarySeeking a forward-thinking professional with an AI-first mindset to design, develop, and deploy enterprise-grade solutions using Generative and Agentic AI frameworks that drive innovation, efficiency, and business transformation. Roles & ResponsibilitiesLead AI-driven solution design and delivery by applying GenAI and Agentic AI to address complex business challenges, automate processes, and integrate intelligent insights into enterprise workflows for measurable impact. Professional & Technical
Skills:

Strong grasp of Generative and Agentic AI, prompt engineering, and AI evaluation frameworks. Ability to align AI capabilities with business objectives while ensuring scalability, responsible use, and tangible value realization.
 Qualification 15 years full time education