Soft Skill Trainer

Job Title: Soft Skills Trainer – Healthcare Sector
Location: Ahmedabad
Job Type: Full Time
Experience: Minimum 1-2 years in training

Job Summary:
We are seeking a Soft Skills Trainer with a strong understanding of healthcare environments to enhance communication, patient interaction, teamwork, and service excellence among clinical and non-clinical staff. The trainer will develop and deliver customized training programs to improve professional behavior and patient satisfaction.

Key Responsibilities:

• Conduct training sessions on communication skills, patient handling, empathy, teamwork, conflict resolution, and professionalism.
• Customize training modules for doctors, nurses, front office, and support staff.
• Use real-life healthcare scenarios, role-plays, and case studies to deliver impactful sessions.
• Collaborate with HR and Quality teams to identify training needs and implement improvement plans.
• Monitor training effectiveness and employee performance post-training.

Requirements:

• Bachelor’s degree in any discipline.
• Excellent communication, facilitation, and interpersonal skills.
• Prior experience in hospital, clinic, or healthcare training preferred.
• Understanding of patient-centric care and service quality standards in healthcare.

Preferred Skills:

• Certification in soft skills training or behavioural facilitation.
• Experience with NABH or similar healthcare quality standards is a plus.
• Comfortable delivering both in-person and online training sessions.

Job Types: Full-time, Permanent

Pay: Up to ₹45,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Schedule:

• Day shift

Supplemental Pay:

• Yearly bonus

Work Location: In person