Social Media Manager

0 years

1 Lacs

Posted:5 hours ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

We are hiring an on-site Social Media Manager for one of our key clients, a leading ladies’ fashion and accessories retail store.

Role Overview

The On-site Social Media Manager will be responsible for managing the brand’s day-to-day social media presence directly from the store. This role requires consistent interaction with customers, collecting authentic feedback and reviews, and creating engaging content that represents the brand’s identity and customer experience.

Key Responsibilities

  • Engage with customers in-store and online to encourage them to leave reviews and feedback.
  • Collect customer reviews (photos, short videos, testimonials) and share them with the digital team.
  • Respond to messages, comments, and inquiries on social media platforms.
  • Identify and highlight trending products, new arrivals, and special offers.
  • Report daily/weekly updates on social media performance and customer interactions

Requirements

  • Good communication skills in Malayalam and basic English.
  • Smart, approachable, and confident in interacting with customers
  • Strong organizational and multitasking skills.

Job Type: Full-time

Pay: ₹12,000.00 - ₹15,000.00 per month

Work Location: In person

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