SOC T1 Shift leader

Job Description

As part of the cybersecurity organization, the Sr. Associate, Information Security Operations manages a CSOC Tier 1 (T1) shift as part of a 24/7 Cybersecurity Operations Center (CSOC). This role acts as a technical lead, ensuring alignment with standard operating procedures, analyzing security events, and contributing to the improvement of cybersecurity processes. Additionally, the Sr. Associate assists in incident response across the lifecycle phases, from response to lessons learned. Roles & Responsibilities Act as a technical lead for the CSOC T1 shift, ensuring alignment with standard operating procedures. Analyze security events, identifying common tactics, techniques, and procedures used by threat actors. Improve cybersecurity operations processes, critical metrics, and documentation. Participate in and optimize CSOC T1 knowledge-sharing and learning sessions. Assist incident responders with coordinating the response, containment, eradication, recovery, and lessons learned phases of the incident response lifecycle. What We Expect of You We are all different, yet we all use our unique contributions to serve patients. Basic Qualifications: Master's degree and 1 to 3 years of Information Technology or Cybersecurity experience OR Bachelor's degree and 3 to 5 years of experience in Security Operations or related field OR Diploma and 7 to 9 years of experience in Security Operations or a related field Preferred Qualifications Must-Have Skills: Solid understanding of security technologies and their core functionality. Experience in analyzing cybersecurity threats, with up-to-date knowledge of attack vectors and the threat landscape. Experience documenting and optimizing information security processes and procedures. Ability to prioritize tasks and solve problems efficiently in a diverse, global team environment. Good knowledge of Windows and/or Linux systems, including scripting languages. Good-to-Have Skills: Familiarity with 24/7 CSOC operations and incident response lifecycle. Experience in leading CSOC shifts and implementing cybersecurity improvements. Professional Certifications: CompTIA Security+ (preferred) CEH (preferred) GSEC (preferred) MTA Security Fundamentals (preferred) CISSP (preferred) Soft Skills Strong communication and collaboration skills, particularly when working with global teams. Ability to manage and prioritize tasks effectively in a high-pressure environment. Critical thinking and problem-solving abilities, especially in incident response situations. A commitment to continuous learning and knowledge sharing.