Snowflake DevOps Engineer

Job Description

Role

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Location

Bangalore/ Chennai 

Experience:

Number of openings

What awaits you/ Job Profile

• Supporting Snowflakes BMW side Use Case Customers
• Consulting for Use Case Onboarding
• Monitoring of Data Synchronization jobs (Reconciliation between Cloud Data Hub and Snowflake)
• Cost Monitoring Reports to Use Cases
• Further technical implementations like M2M Authentication for applications, data

traffic over VPC

• Integrate Snowflake to Use Case application process within Data Portal (automated

Use Case Setup triggered by Data Portal)

• Technical Documentation 
• Executing standard service requests (service user lifecycle etc.)
• Compiling of user and operational manuals
• Organizing and documenting knowledge regarding incidents/customer cases in a

knowledge base

• Enhancing and editing process documentation
• Ability and willingness to coach and give training to fellow colleagues and users when
• Ability to resolve 2nd level incidents within the Data Analytics Platform (could entail

basic code changes)

• Close collaboration with 3rd Level Support/Development and SaaS vendor teams
• Implementation of new development changes and assist and contribute to the

development needs.

What should you bring along

• Strong understanding and experience with Python
• AWS IAM, S3, KMS, Glue, Cloudwatch. Github
• Understanding of APIs
• Understanding of Software Development and background in Business Intelligence
• SQL (Queries, DDL, Materialized Views, Tasks, Procedures, Optimization)
• Any Data Portal or Cloud Data Hub Experience
• A technical background in operating and supporting IT Platforms
• IT Service Management (according to ITIL)
• 2nd Level Support
• Strong understanding of Problem, Incident and Change processes
• High Customer Orientation
• Working in a highly complex environment (many stakeholders, multi-platform/product environment, mission-critical use cases, high business exposure, complex ticket routing) 
• Flexible communication on multiple support channels (ITSM, Teams, email)
• Precise and diligent execution of ops processes
• Working OnCall (Standby) 
• Mindset of Continuous Learning (highly complex software stack with changing features) Proactive in Communication

Must have technical skill

Snowflake, Python, Lambda, IAM, S3, KMS, Glue, CloudWatch, Terraform, Scrum

Good to have Technical skills

AWS VPC, Route53, Bridgeevent, SNS, Cloudtrail, Confluence, Jira