SmartCOMM Suite Specialist

As a SmartCOMM Suite Specialist, your role will involve designing and implementing customer communications using SmartCOMM products. You will be responsible for creating Interactive Communications (Draft Editor, Data Capture), form template design, and gathering business requirements in insurance or similar domains. Your expertise will play a crucial role in aligning business needs with technical execution, training stakeholders, and delivering high-quality communication solutions. Key Responsibilities: - Analyze and document business requirements through workshops and stakeholder collaboration. - Design and implement SmartCOMM-based interactive communications (Draft Editor, Data Capture). - Create and manage variable/static layout templates for print and web. - Conduct feasibility and gap analysis during project initiation. - Develop detailed process flows, business process documentation, and demo scenarios. - Collaborate with technical teams to ensure solution alignment with business requirements. - Support testing teams with test scenarios and assist in UAT. - Act as an SME to support development and QA teams offshore. - Conduct product and insurance domain training for internal/external stakeholders. - Prepare training decks, demo paths, and marketing collateral. Qualifications Required: - Strong understanding and hands-on experience with SmartCOMM suite (SmartCOMM, Draft Editor, Data Capture). - Experience in forms design, data mapping, and layout rationalization. - Excellent knowledge in Static and Variable layout creation for Print/Web communications. - Proficient in conducting workshops, requirement elicitation, feasibility/gap analysis. - Ability to translate business requirements into software specifications. - Experience in insurance domain (preferred). - Strong verbal and written communication skills. Additional Details: N/A,