Posted:1 day ago|
Platform:
On-site
Full Time
A SmartCOMM CCM (Customer Communications Management) analyst profile typically involves developing and executing cross-channel communications using SmartCOMM, a cloud-based CCM platform. These analysts focus on personalization, relevance at scale, and building automated communications. They also work with data, reporting, analytics, and end-to-end campaign operations.
Key Responsibilities and Skills:
In essence, a SmartCOMM CCM analyst is a skilled professional who can leverage the power of SmartCOMM to create and deliver highly personalized, scalable, and compliant customer communications across various channels, ultimately enhancing the customer experience.
LTIMindtree Limited
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