240354 Simplyhired Jobs - Page 12

Job Description Overview CE handles single/multiple distributors ranging over different scale of business. He is the representation of PepsiCo in market who is responsible for planning, deploying and executing joint business plans and driving sustainable sales capability. The CE will help distributor expand his business by coaching and working with the DB and/or the team of sales representatives. He will be instrumental in resolving market challenges and ensuring incremental business. Responsibilities Key Metrics Sec Value Achievement Vs. Plan Outlets/Distribution Addition Range Selling (Including focus on innovation) %age Outlet billed Order Cancellation Rate Market Delivering Secondary monthly targets and Gross Revenue growth Planning routes efficiently to increase productivity Increase Net Distribution by increasing number of outlet served Increases Weighted Distribution by increasing SKU count in existing outlets Ensuring stock availability and Rack Execution as per planogram Relationship building in the market to maximize customer satisfaction Training & Communication One-on-One training of PSRs to develop business understanding & sales capability Monthly target setting for each salesmen Works with salesmen in market to coach him/her on market execution Monitors salesmen performance using regular sales reports Communicates incentives and motivates salesmen to achieve targets Distributor Distributor/Hub/Spokes appointment and retirement for territories Managing DB health (ROI) by ensuring adherence to Joint Business plan Jointly responsible for recruitment and retention of sales representatives Minimizing expiry/stales by ensuring FIFO and stacking norms of products Tracking correct and timely delivery of orders in the market Ensuring food compliance of every distributor Facilitating development of distributor on PepsiCo sales competencies Qualifications Key Capabilities / Competencies Competencies Knowledge FMCG Sales and Distribution Model Computer – Excel, Word, Outlook Local language (good to have) and Basic English Data proficiency – ROI Model Skills Negotiation Communication People management Time Management Critical Thinking Analytical Ability Problem Solving Key Interfaces Internal Area Sales Manager Market Development Manager Sales Development Manager Revenue Manager Supply Chain Manager Unit Finance Manager Unit HR Manager External Customers Distributors Salesmen | 3rd Party Qualifications Any under graduation or Post Graduation Experience

The candidate for this position will excel at creating and closing new opportunities. By using a consultative approach to sell, this person will use their expertise to identify and qualify leads, leading to sales opportunities with both new and existing customers. · Meet and exceed sales targets · Maximize dealer network by adding more dealers to the distribution channel · Successfully create business from new and existing customer accounts · Manage complex negotiations with senior-level executives · Build rapport and establish long term relationships with customers Job Type: Full-time Pay: Up to ₹25,000.00 per month Benefits: Commuter assistance Leave encashment Paid sick time Education: Bachelor's (Preferred) Experience: Business development: 1 year (Preferred) Lead generation: 1 year (Preferred) total work: 3 years (Preferred) Sales: 3 years (Preferred) Language: English (Preferred) Work Location: In person

Position: EMT (Assistant Professor) Program : B.Sc. in Emergency Medical Technology Location : Gurugram About the Role: We are seeking a dedicated and experienced academic professional to join our university campus in Indore as a Lecturer for our B.Sc. in Emergency Medical Technology program. This role offers the opportunity to contribute to the education and development of future professionals in the field of Emergency Medical Technology Key Responsibilities: - Teach undergraduate and possibly postgraduate courses in Emergency Medical Technology - Develop and deliver engaging lectures, practical sessions, and seminars. - Design and evaluate curricula and assessment methods. - Conduct research and contribute to academic publications. - Provide academic guidance and mentorship to students. - Participate in departmental meetings and contribute to program development. - Educator will have to travel to different locations. Qualifications: - Master’s degree (M.Sc.) in Emergency Medical Technology or a related field. - Bachelor’s degree (B.Sc.) in Emergency Medical Technology or a closely related field. - 1 to 5 years of clinical and/or teaching experience in a relevant field. Skills and Competencies: - Strong knowledge in Emergency Medical Technology - Excellent teaching and presentation skills. - Ability to engage and inspire students. - Strong organizational and administrative skills. - Commitment to research and academic excellence. What We Offer: - A dynamic and supportive academic environment. - Opportunities for professional growth and development. - Competitive salary and benefits package. Application Process: Interested candidates should submit their CV, and demo video at [email protected] Job Type: Full-time Pay: ₹30,000.00 - ₹50,000.00 per month Education: Bachelor's (Preferred) Experience: Emergency medical technology: 2 years (Required) Work Location: In person

We are looking for a dynamic and detail-oriented SEO Executive with 1 ½ year of proven experience to join our digital marketing team. The ideal candidate should have hands-on expertise in on-page, off-page, and technical SEO. You’ll be responsible for executing SEO strategies that drive organic traffic, improve keyword rankings, and boost online visibility for our brand. Key Responsibilities: Perform in-depth keyword research and analysis to identify content gaps and opportunities. Execute on-page optimization including meta tags, internal linking, and content structuring. Develop and implement off-page SEO strategies such as link building, guest posting, and outreach. Conduct technical SEO audits to identify and fix crawl issues, page speed problems, and indexing errors. Monitor and report performance using tools like Google Analytics and Google Search Console . Work with the content and development teams to ensure SEO best practices are followed. Stay updated with the latest search engine trends , Google algorithm changes, and SEO tools. Analyze competitors’ websites to gain insights and develop growth strategies. Required Skills & Tools: 1 ½ year of SEO experience (agency or in-house) Strong knowledge of on-page, off-page , and technical SEO Hands-on experience with tools like Ahrefs, SEMrush, Moz, Screaming Frog Familiarity with Google Search Console, Google Analytics Basic understanding of HTML, CSS , and CMS platforms like WordPress Excellent communication and analytical skills Ability to manage time and tasks in a fast-paced environment Preferred Qualifications: Bachelor’s degree SEO Certification (preferred but not mandatory) Experience working on e-commerce or service-based websites is a plus Job Type: Full-time Pay: From ₹14,000.00 per month Work Location: In person Expected Start Date: 01/09/2025

Require a server cum cleaner for our café section. Location - Sankranthi, Kottayam Qualification - 10th/plus two Skills - Customer service Job Type: Full-time Pay: ₹11,760.61 - ₹13,000.00 per month Benefits: Food provided Work Location: In person

Minimum 6 months of experience in customer support (Tech support-Troubleshooting Experience) Good communication skills in English and Hindi Excellent communication skills (Top notch) in English. No Mother Tongue Influence (MTI) or Regional Tongue Influence (RTI), and no grammatical or pronunciation errors. Customer assistance and issue resolution, Document customer interactions, End-to-End resolution. Graduate in any stream Job Type: Full-time Pay: ₹300,000.00 - ₹370,000.00 per year Benefits: Provident Fund Experience: International Technical support: 1 year (Required) Language: very fluent English (Required) Location: Gurugram, Haryana (Required) Work Location: In person

JOB DESCRIPTION FOR CS IMPORT Preparing All Import documents (Air and Sea) EDI filling B/E & S/B . (TKD,AIRPORT,CFS,DADRI) Calculation of Custom Duty Preparing all Import Export documents for custom clearance Co-ordination with Clients regarding import & Export shipments. Co-ordination with Port boys. Tracking of all import & Export shipments from shipping line & Air Lines Co-ordination with field boys for DO & Custom Duty DSR send to all clients Chasing payments from clients. Co-ordination with Transporter. Responsible for maintaining DSR (Daily Status Report) for Import shipments Responsible for ensuring categorization of goods under correct slabs & rates as per prevailing custom laws Responsible for filing Bill of Entry (BOE) through ICEGATE, E Sanchit Managing timely payment of applicable custom duty Ensuring timely clearance of shipment so that client will not be liable for any extra charges . Job Types: Full-time, Permanent, Fresher Pay: ₹20,000.00 - ₹35,000.00 per month Benefits: Health insurance Paid sick time Provident Fund Education: Bachelor's (Preferred) Experience: Import Documentation: 2 years (Preferred) Work Location: In person

DESCRIPTION Amazon's diverse business requires Indirect Tax (ITX) filings in a number of jurisdictions globally. Amazon is seeking an enthusiastic Indirect Tax Compliance Tax Intern to work in its International Indirect Tax Compliance team based in Bangalore, India. The Amazon Tax Department is a fast-paced, team-focused, and dynamic environment. This position will be responsible (as part of a larger team) for the preparation of various APAC ITX returns and related filings. This position may also assist in the provision of data to tax authorities and other ITX compliance actions relating to Amazon or third-party sellers. Work may also include some mainstream ITX compliance activities, supporting internal and external audits, and liaising with colleagues in ITX Compliance and Controllership as well as Tax and the wider business – you will need a basic understanding of financial systems, and technical accounting awareness for this work. You may also be involved in projects that have a ITX compliance impact. You will be expected to take ownership of your activities, identify process improvement opportunities for existing process and controls, and drive positive change across the organization. Key job responsibilities Working within the International Indirect Tax Compliance team, the Indirect Tax Compliance Intern will be required to: Prepare, analyse and submit APAC ITX returns and related filings; Assist with ITX registrations across various jurisdictions; Assist in the mapping of ITX processes, and identify areas for improvement and solutions for ITX issues; Prepare or review month-end ITX account reconciliations; Provide internal and external audit support, including data analysis; Provide ITX compliance support to colleagues throughout the business wherever required Participate in cross-functional projects with a priority on automation and in-housing; Supports business growth and on-boarding of new entities to ITX compliance processes. BASIC QUALIFICATIONS 1+ years of tax, finance or a related analytical field experience PREFERRED QUALIFICATIONS Intern working under CA Articleship program and have experience of 1 year. Able to take ownership of work, implement change, and demonstrate a problem-solving approach Able to work to tight deadlines and under pressure Collaborate team player who is comfortable with a fast paced and dynamic environment Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Job details IND, KA, Bangalore Tax Finance and Global Business Services

Key Responsibilities: Greet and assist customers visiting the showroom in a professional and friendly manner. Understand customer needs and recommend suitable products or services. Explain product features, benefits, pricing, and promotions to customers. Achieve individual and team sales targets. Handle customer queries, complaints, and feedback effectively. Process sales transactions accurately (billing, invoicing, and receipts). Maintain the showroom’s visual appearance, cleanliness, and display standards. Build and maintain strong customer relationships to encourage repeat business. Keep up to date with product knowledge, competitors, and market trends. Support stock management (inventory checks, replenishment, and reporting). Qualifications & Skills: Bachelor’s degree or diploma in Business, Marketing, or a related field (preferred). Proven experience in showroom/retail sales or customer service. Strong communication and interpersonal skills. Ability to influence and negotiate with customers. Basic knowledge of MS Office and billing systems. Presentable, enthusiastic, and customer-oriented personality. Ability to work in a fast-paced environment and achieve sales goals. Job Type: Full-time Pay: ₹15,000.00 - ₹35,000.00 per month Benefits: Cell phone reimbursement Experience: Showroom Sales Executive : 3 years (Required) Showroom Sales Manager : 3 years (Required) Jewellery Showroom : 3 years (Required) Work Location: In person

Content Creator – Bengaluru Company: English Partner Location: Bengaluru (Work from Office) Experience: 1–3 years relevant field. Should have: - Proficiency in Kannada & English. - Experience in Facebook & YouTube content creation (preferred). - Ability to create engaging, business-driven content. - Should be spontaneous, creative, and audience-focused. - Based in Bengaluru & ready to work from office. - Immediate joiner preferred. Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Cell phone reimbursement Flexible schedule Internet reimbursement Application Question(s): Are you located in Bengaluru? Are you an immediate joiner? Experience: Content creation: 1 year (Required) Language: Kannada (Required) Willingness to travel: 25% (Required) Work Location: In person

Job Title: Digital Marketing Trainer Location: Kaloor , Cochin Job Type: Full-time Job Summary: We are looking for a passionate and knowledgeable Digital Marketing Trainer to join our team. The trainer will be responsible for delivering high-quality training sessions on various aspects of digital marketing, mentoring students/professionals, and keeping course content updated with the latest industry practices and trends. Key Responsibilities: Conduct interactive training sessions on digital marketing modules, including but not limited to: SEO (Search Engine Optimization) SEM (Search Engine Marketing) & Google Ads Social Media Marketing (Facebook, Instagram, LinkedIn, YouTube, etc.) Content Marketing & Blogging Email Marketing & Lead Generation Web Analytics (Google Analytics, GA4) Affiliate Marketing Mobile Marketing Marketing Automation Tools Design, update, and deliver training content as per industry standards. Assess student performance through assignments, tests, and projects. Guide students on real-time projects and practical case studies. Stay updated with the latest digital marketing tools, algorithms, and strategies. Support students with career guidance, certification preparation, and interview readiness. Collaborate with the academic team to improve training methodologies. Required Skills & Competencies: Strong practical and theoretical knowledge of SEO, SEM, SMM, PPC, Google Ads, Analytics, and related tools . Proficiency in using Google Ads, Facebook Ads Manager, Google Analytics, HubSpot, Mailchimp , and other digital tools. Excellent communication and presentation skills. Ability to explain technical concepts in a simplified and engaging manner. Strong analytical and problem-solving skills. Passion for teaching, mentoring, and developing talent. Qualification & Experience: Bachelor’s degree in Marketing, Business, IT, or a related field (MBA preferred). Minimum 2–4 years of hands-on experience in Digital Marketing . Prior training/teaching experience is an added advantage. Relevant certifications (Google Ads, Google Analytics, HubSpot, Facebook Blueprint, etc.) will be preferred. Perks & Benefits: Competitive salary with performance incentives. Opportunity to work on live projects. Access to industry certifications. Professional growth and continuous learning environment. Job Type: Full-time Pay: ₹15,000.00 - ₹30,000.00 per month

GRA Job Description POSITION SUMMARY: Attend to guests courteously and deal promptly with their requests and queries. Have detailed information about the hotel and city. Check on VIP guest movements, complete their pre-registration formalities. Allocate rooms to all arriving guests after checking the guest preferences. Collect guest feedback forms and do any possible first hand service recovery steps. GRA DUTIES AND RESPONSIBILITIES: · Welcome guests during check-in and giving a found farewell to guest while checkout. · Handling guest complaints and concerns in an efficient and timely manner. · Overseeing VIP guests, arrivals and departures. · Coordinating and multi-tasking job duties in a busy environment. · Should possess detailed information about the Hotel, city as well as the competition. · Detailed information regarding arrivals and room requirements. · Have up to date information on daily room occupancy · Providing excellent customer service as per hotel standards. · Greeting guests as they enter and exit the hotel. · Providing information regarding the Hotel, town attractions, activities etc. · Check on VIP reservations, complete their pre-registration formalities. · Allocate rooms to all arriving guests. · Maintain up-to date information on room rates, current promotions, offers and packages · Collect Guest feedback during guest departure along with his likes and dislikes. · Taking care of guest for property visit. · Lobby & Lobby crowd Management. · Adhere to strict staff grooming and hygiene standards. · Good command of the English language is essential, both written and verbal · Able to work on allocated shifts. PREREQUISITES: Good guest interaction skills. Good listening skills. Sound decision making. Good interpersonal and communication skills. Job Type: Full-time Pay: ₹200,000.00 - ₹300,000.00 per year Benefits: Provident Fund Work Location: In person Speak with the employer +91 9972927766

Job Summary: Design and conduct comprehensive training on Go programming language (Go Lang), covering syntax, concurrency, data structures, and best practices. Train professionals on Go Lang for backend development, microservices, APIs, and cloud-native applications. Provide hands-on coding exercises, debugging techniques, and real-world Go projects. Guide learners on testing, performance optimization, and security best practices in Go Lang. Stay updated with Go Lang trends, tools, and frameworks to enhance training content. Required Skills & Qualifications: Proficiency in Go Lang programming, backend development, and microservices architecture. Prior experience in technical training, corporate training, or IT consulting. Excellent communication, presentation, and mentoring skills. Ability to create structured training programs, presentations, and lab exercises. Go Lang (Go Lang Developer Certification) are a plus. Preferred Experience: 3+ years of experience in Go lang, Previous experience as an IT trainer, technical mentor, or corporate instructor . Please send resumes to [email protected] Job Type: Permanent Pay: ₹3,000.00 - ₹3,500.00 per day Experience: total work: 5 years (Required) Go lang: 5 years (Required) Work Location: In person

About the Role: We are looking for an energetic and result-driven Sales Executive / Telecaller to join our team. You will play a key role in reaching out to potential customers, building strong relationships, and helping convert leads into clients. If you have a passion for sales, enjoy talking to people, and understand SaaS (Software as a Service Sales) products, this role is for you. Key Responsibilities: Make outbound/inbound calls to introduce and explain our products/services. Understand customer needs and suggest suitable solutions. Follow new leads with prospects, and close sales. Maintain customer details and interactions in the CRM system. Work closely with the sales team to meet and exceed monthly/quarterly targets. Stay updated with product knowledge and industry trends to communicate effectively with clients. Requirements: Preferred Female Candidates Excellent verbal communication skills in English and Hindi (Punjabi is a plus). Strong sales skills. Prior knowledge/experience in SaaS sales is highly preferred. Comfortable working in a hybrid / office-based model. Good interpersonal and relationship-building abilities. Self-motivated, target-focused, and a strong team player. What We Offer: Competitive salary with performance-based incentives. Opportunities to grow and learn in a fast-paced environment. A supportive and collaborative team culture. Job Type: Permanent Pay: ₹10,810.25 - ₹20,000.00 per month Benefits: Leave encashment Language: English (Preferred) Work Location: In person

DESCRIPTION Job Description for L2 associates Overview The L2 associate acts as the primary interface between Amazon and our delivery partners, so to our delivery partners- you ARE Amazon. L2 Associates are expected to identify DP concerns and work on troubleshooting delivery partner issues and provide process improvement suggestions. Summary of Responsibilities Effectively communicate in a clear and professional manner at all times Provides/ expedites prompt and efficient service to Amazon customers/ delivery partners Effectively manage sensitive cases by reporting up the escalation matrix Demonstrate excellent time-management skills Maintains or exceeds targeted performance metrics Actively seek solutions through logical reasoning and identify trends to suggest process improvements BASIC QUALIFICATIONS Qualitative Requirements Ø Graduation in any specialization from a recognized university. Ø Excellent communication skills (written and verbal). Ø Ability to communicate correctly and clearly with all customers Ø Good comprehension skills – ability to clearly understand and state the issues customers present Ø Ability to concentrate – follow customers issues without distraction to resolution Ø Work successfully in a team environment as well as independently Ø Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer Ø Excellent typing skills Ø Demonstrates an ability to successfully navigate websites Ø Demonstrates a proficient knowledge of email applications PREFERRED QUALIFICATIONS Logistics background and Experience in similar role Proficient in Excel Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Job details IND, TS, Virtual Supply Chain/Transportation Management

First Source *Sky [ Q , BB , TV ,] different process Broadband Tech Support (UK Shift) 5 days working/ 2 rotational off 2 way cab facility will be provided (Free Drop) Fresher Salary: 18k to 21k (Take Home) Experienced Salary: (Need experience in International Customer Support for minimum 6 months) 23k to 27k (Take Home) Location: Brookfield Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹31,000.00 per month Benefits: Provident Fund Work Location: In person Speak with the employer +91 6360275410

Overview of the company - National Finishing and Cookery Institute (NFCI) is both research-intensive and learner-cantered where students across India master excellence in the field of food and hospitality. The culinary center is an amalgamation of opportunities, connections and prominent placements. Job Designation - Front Office Executive Location -Karnal Job Description - The Front Office Executive/Receptionist is the first point of contact for visitors and clients. This role requires excellent communication skills, a professional demeanor, and the ability to handle various administrative tasks efficiently. The ideal candidate will be organized, courteous, and proactive in ensuring the smooth operation of the front office. Key Responsibilities: Greet and welcome guests as they arrive at the office. Answer, screen, and forward incoming phone calls in a professional manner. Handle and distribute incoming and outgoing mails Perform general office duties, including filing, photocopying, and faxing. Maintain and update contact lists and company directories. Assist with the preparation of reports, presentations, and other documents. Provide information about the organization and its services. Address and resolve visitor inquiries and complaints promptly and professionally. Ensure a positive and professional atmosphere in the reception area Monitor and manage office supplies and inventory. Ensure the front office area is clean, organized, and welcoming. Assist with onboarding new employees and visitors. Support other administrative tasks and projects as needed. Tele calling Education: Min 12th Experience: Minimum 1 year. Language :- English , Hindi & Punjabi. Job Type: Full-time Pay: ₹10,000.00 - ₹15,000.00 per month Benefits: Cell phone reimbursement Internet reimbursement Work Location: In person

Summary/objective A Visa Processing Executive will handle customers with ease, file & track the progress of client’s visas, documents precisely along with maintaining professionalism, being fast, and accurate with High attention to detail. Also will be Point of contact for the embassies to check update, keeps track of new developments and visits all embassy websites to check latest changes in rules, fees, etc Essential Functions · End to end visa application processing, including initial advice, assisting clients with applications, creating files, coordinating with embassies and couriers, arranging payment and dispatching documents and complete records for invoicing · Provide outstanding customer service to clients. Handle all stages of the application process, keeping clients updated with the progress of their application throughout · Maintain monthly reports of VISA Department and documentation of Clients records · Spot errors or problems with applications, and explain politely an clearly to clients what needs to be done to rectify and maintain good relations with Clients · Respond to incoming calls and emails regarding new and progressing visa applications for all countries, whether physical or e-visas · Maintain good relations with Consulates, and VFS Staff · Work with colleagues to achieve Zero Errors and increase business for the company · Be aware of industry news and up to the minute data on embassies & consulates and making sure that all clients are apprised of the same on a regular basis · Maintain accurate and current information displayed on our online visa database · Work collaboratively with various business departments and maintain effective relationships that enhance customer service. · Develop and build rapport with suppliers to expedite fast resolution of issues, escalating where appropriate · Collecting client feedback on regular basis Competencies · Meticulous attention to detail and an ability to meet deadlines are critical to this department · Excellent Team Worker · Must have previous experience of processing a worldwide range of visas for a wide range of embassies & consulates preferred · First-hand experience of dealing with embassies, either in person, over the phone or over email preferred. · Excellent verbal and written communication, active listening, and questioning skills · An exceptional telephone manner with customer focus · Experience in liaising with clients at varying levels · Must be aware of industry terminology and updates · Pro-active approach to work and problem solving with excellent decision making and judgement. Required education and experience Must have an IATA-approved travel Diploma or Bachelor / Master in Travel Administration Preferred education and experience Between 1 and 2 years of experience in a Travel Agency / Travel BPO handling backend ticketing / Visa process. Job Type: Full-time Pay: ₹25,000.00 - ₹30,000.00 per month Benefits: Health insurance Paid sick time Paid time off Provident Fund Work Location: In person

Job Title: After Sales Service Executive (Tele-calling) Dept: Claims Location : Marine Lines Key Responsibilities: Educate clients about the terms of the Insurance Policies they have purchased. Also, educate them about the claim processes, documentation requirements, and timelines. Call customers to ensure they have received proper service and assistance from the sales team. Collect feedback regarding service satisfaction and address any unresolved issues proactively. Escalate complex issues to the Claims Manager as required. Have to do calling on the fresh data and sale policies through tele calling Job Type: Full-time Pay: ₹22,000.00 - ₹30,000.00 per month Application Question(s): Have you studied till 10th from English Medium school? Can you join Immediately? Location: Mumbai, Maharashtra (Preferred) Work Location: In person

JOB DESCRIPTION : · Conduct patient consultations and physical examinations. · Review patient records and medical history to ensure necessary precautions are taken. · Provide general pre-operative and post-operative care. · Monitor and administer medications as per treatment plans. · Assist in assessing, diagnosing, and planning treatment requirements. · Counsel patients regarding their diagnosis, treatment options, and post-care instructions. · Coordinate with senior consultants and surgeons for case discussions. · Ensure proper documentation of patient progress and medical reports. · Educate patients about preventive healthcare and lifestyle modifications. · Stay updated with medical advancements and treatment protocols. Education : BAMS / BHMS Experience : 1 to 3 Years Language : English, Hindi, Punjabi Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹30,000.00 per month Benefits: Provident Fund Application Question(s): Apply only if you are ok with any mentioned locations below : Rajajinagar, Sarjapur, HSR Layout, Indiranagar, JP Nagar, Sahakarnagar Work Location: In person

Job Title Operations - Executive Function Ground Operations Reports To Area Manager / Branch Manager Location Surat, Gujarat About DHL Blue Dart Express India: At Blue Dart, we go beyond delivering shipments—we deliver trust, precision, and excellence. As India’s most reliable express logistics provider, we empower commerce by reaching over 56,000+ locations across India and connecting to 220+ countries through our global DHL network. Backed by the strength of DHL Group , we bring together international standards with deep local expertise. Our dedicated Boeing freighter fleet, 12,000+ vehicles, and best-in-class service ensure time-definite delivery that businesses and customers count on every day. We are proud to be consistently ranked among India’s Top 100 Great Places to Work ® and recognized as part of the DHL Group’s Top Employer certification across multiple regions. Being an Employer of Choice is not just a goal—it’s a fundamental part of who we are. We are committed to creating a workplace where people feel valued, empowered, and proud to belong. If you're looking to join a purpose-led, people-first organization that shapes India’s supply chain with integrity and care— Blue Dart is where you belong . Position Overview: The Shift In-charge Ground Hubs is responsible for overseeing all inbound, outbound, and transit operations at the Ground Hub during their shift, ensuring timely and accurate connections of shipments to the ground network. This role involves supervising operational workflows, managing staff performance, and ensuring compliance with Standard Operating Procedures (SOPs). Additionally, the Shift In-charge coordinates with various teams to address exceptions and facilitate smooth operations throughout the shift. Job Purpose: The Shift In-charge Ground Hubs is responsible for managing all inbound, outbound, and transit operations during their shift to ensure timely and accurate shipment connections. This role aims to maintain operational efficiency and compliance with Standard Operating Procedures (SOPs) while addressing any exceptions that arise. Key Roles & Responsibilities: Operational Supervision: Oversee inbound, outbound, and transit operations at the Ground Hub, ensuring timely connections of shipments to the ground network. Team Management: Supervise shift staff, including loaders and supervisors, ensuring adherence to operational workflows and Standard Operating Procedures (SOPs). Exception Handling: Manage and resolve exception cases, including misconnections and delays, while coordinating with relevant teams for timely communication. Performance Monitoring: Track key performance indicators such as stock lying at the hub (SLAH) and adherence to network timelines, taking corrective actions as needed. Documentation Oversight: Ensure accurate completion of paperwork and regulatory clearances for all inbound and outbound shipments during the shift. Resource Planning: Plan and ensure the availability of sufficient vehicles and manpower for efficient operations during the shift. Staff Training and Development: Conduct daily briefings and facilitate training for staff to enhance operational efficiency and capability building. Communication Management: Handle internal and external communications related to operations and provide timely updates to management on shift activities. Qualifications & Experience: Education: Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field; relevant certifications in logistics or operations management are a plus. Strong knowledge of ground operations and logistics processes. Experience: Minimum 5 years of experience in ground operations, logistics, or supply chain management, with at least 2 years in a supervisory or leadership role. Proven track record of managing inbound and outbound operations and handling exceptions in a fast-paced environment. Experience in monitoring key performance indicators (KPIs) and implementing operational improvements. Familiarity with Standard Operating Procedures (SOPs) and regulatory compliance in logistics operations. Skills & Capabilities: Core Technical Skills: Proficiency in logistics and supply chain management software and tools. Strong understanding of ground operations processes and Standard Operating Procedures (SOPs). Ability to analyze operational data and performance metrics. Knowledge of regulatory compliance related to logistics and transportation. Experience in resource planning and vehicle management. Behavioural Competencies: Excellent leadership and team management skills. Strong communication and interpersonal skills for effective coordination. Problem-solving abilities with a proactive approach to operational challenges. Ability to work under pressure and manage multiple priorities effectively. Commitment to fostering a performance-driven culture and continuous improvement. Key Performance Indicators: Sr. No. Key Result Areas Key Performance Indicators (KPIs) 1 Service Quality and Excellence Percentage of timely connectivity of inbound loads to PUD/DCs; adherence to SOPs (measured by the number of non-compliances); number of instances of misroutes and misconnections 2 Network Health Number of instances of delays in departure schedules; percentage connectivity of shipments picked up within cutoff times to scheduled network runs 3 Operational Efficiency Percentage of stock lying at hub (SLAH); timely completion of documentation and regulatory clearances 4 Exception Management Number of exception cases successfully resolved within the shift; average resolution time for exceptions 5 Team Performance and Engagement Employee attrition rate; adherence to performance management system timelines and guidelines; results from staff training and development initiatives 6 Resource Management Availability of vehicles during the shift; efficiency in vehicle placement and loading operations Why join DHL Blue Dart? When you join us, you become part of a purpose-driven organization that’s redefining logistics across India and beyond. Here’s what you can expect: Competitive compensation and performance-linked incentives that reward your contribution. Continuous learning through structured development programs, on-the-job coaching, and access to global best practices. Comprehensive benefits including medical insurance (with optional parental cover), financial wellness programs, and generous paid time off. A strong culture of recognition , inclusion, and respect—where your ideas matter and achievements are celebrated. Access to cross-functional and global career paths within DHL Group’s diverse business portfolio. The pride of working for India’s most awarded logistics brand, delivering excellence across 56,000+ locations and 220+ countries. Join us and be part of a company that’s not only a leader in logistics—but also a trusted Employer of choice , committed to your growth, well-being, and long-term success.

1. Purpose Responsible for ensuring timely and profitable delivery of shipments to customers through effective management of service center operations & PUD/ DC operations in the area 2. Key Responsibilities Responsibilities Financial Support Area Head in developing the budget for the Area Ensure adherence to budgeted capital and operational costs for the Area; Track Operating Costs per Movement (OCPM) and Operating Cost per Kilogram (OCPK) on a regular basis and take corrective actions, if any Operational Ensure timely, accurate and profitable delivery of shipments to customers as per contractual terms and conditions through effective management of Area operations Oversee the management of all Service Centers and PUD Centers in the Area to ensure efficient operations Drive key performance metrics for various operations processes in the Area (Service Centers and PUD Centers) Ensure adherence to Standard Operating Procedures and Execution Excellence in the Area (e.g. On-time delivery performance, Transit times, RTO reduction, Timely connectivity onto the network, Reduction in errors, etc.) Support reach enhancement initiatives like Tier 2 and Tier 3 cities expansion, RSP development, etc. in the area as per the organization strategy Ensure optimum productivity and utilization of fleet (feeder and milk runs) in the Area Evaluate existing infrastructure for operations in the Area vis-à-vis growth targets and prepare capital expenditure or capacity expansion proposals (service centers / PUD centers); Seek approval from the Area Head and forward the proposals to the concerned authorities for further due diligence/approvals People Provide direction, guidance and support to function employees in the Area to help them discharge their duties effectively Monitor the performance of the team on a continuous basis to identify key performers Mentor and coach subordinates to develop the team’s capabilities and build a robust succession pipeline 3. Key Result Areas and Key Performance Indicators S. No Key Result Areas Key Performance Indicators 1. Optimize costs in the Area % reduction in Operating Costs for the area (i.e. OCPK and OCPM) 2. Reach Enhancement Support Expansion into Tier 2 and Tier 3 cities as per plan (through RSPs and BDEs) 3. Drive service quality and excellence in the Area Overall adherence to area service quality in terms of Net Service Levels (NSL) Delivery performance as per transit time for all products % undelivered shipments Adherence to SOPs (measured in terms of number of non-compliances/ deviations) in terms of delivery and pick-ups Achievement of target NPS Scores for the Area 4. Ensure Security of Shipments Number of open security related cases in the Area 5. Ensure Regulatory Compliance Compliance to all applicable regulatory requirements 6. Drive Operations of Channel Partners attached to the Area Operational Performance of RSPs PDAs Delivery Agents 7. Drive Operations Process Efficiency and capability % increase in operational productivity in the Area (measured as shipments/ employee ) % coverage of employees - direct and indirect (as per plan) in Area in terms of conduct of operations training programmes 8. Ensure Performance Driven Culture Adherence to Performance Management system timelines and guidelines 9. Support Employee Capability Building % Key area positions with identified successors / potential successors 10. Drive employee morale and engagement Employee Attrition (%) PDA Attrition (%)

SR.NO. CUSTOMER & OPS SUPPORT DESK 1 Daily Monitoring EDD-B2C & B2B/APEX DELIVERY PERFORMANCE and ensuring PUD meet required targets of MBO 2 Daily Monitoring on Key Customers shipments timely intact deliveries as per EDD. If any deviation on EDD taking up with concern Hub's for timely connection. Exception while deliveries we are highlighting the same to concern trackers for timely Alt. Instruction. 3 Checking and Marking all Exception Report for 033,174,142,001. to Respective locations. 4 After SLAH done need to do Tel Calling for Undelivered lying shipments. 5 Removing Alternate/RTO instruction Received From origins. 6 Marking Additional Handling Charges JV mails to origin Finance team In co-ordination with concern cs persons. 7 Undelivered shipment mail mark to concern cs tracker to get timely alternate instruction. 8 SLAH kept under control with strong follow up. 9 COD/FOD/DOD k/off in C2NG and CMM 10 Monitoring All Cash outstanding and maintain NIL CASH Outstanding for PUD. 11 For Demurrage outstanding closure all Waiver and Bill to shipper case follow up done with concern cs tracker for faster closure. And maintain NIL DEM o/s. 12 Handling Special movement of Deliveries.{exhibition/DHL/EXAM/TDD..ETC} 13 Monitoring all Undelivered shipment received from Field. Fresh undelivered shipment with proper Telling calling done. 14 Generating Sales Lead. 15 Monitoring on Freight and all other cash outstanding related to OUTBOUND TEAM. 16 Monitoring all E-Tail pickup separately. 17 Monitoring all RVP pickup separately. 18 Supporting Ops for Day-to-day operations whenever required.

SR.NO. CUSTOMER & OPS SUPPORT DESK 1 Daily Monitoring EDD-B2C & B2B/APEX DELIVERY PERFORMANCE and ensuring PUD meet required targets of MBO 2 Daily Monitoring on Key Customers shipments timely intact deliveries as per EDD. If any deviation on EDD taking up with concern Hub's for timely connection. Exception while deliveries we are highlighting the same to concern trackers for timely Alt. Instruction. 3 Checking and Marking all Exception Report for 033,174,142,001. to Respective locations. 4 After SLAH done need to do Tel Calling for Undelivered lying shipments. 5 Removing Alternate/RTO instruction Received From origins. 6 Marking Additional Handling Charges JV mails to origin Finance team In co-ordination with concern cs persons. 7 Undelivered shipment mail mark to concern cs tracker to get timely alternate instruction. 8 SLAH kept under control with strong follow up. 9 COD/FOD/DOD k/off in C2NG and CMM 10 Monitoring All Cash outstanding and maintain NIL CASH Outstanding for PUD. 11 For Demurrage outstanding closure all Waiver and Bill to shipper case follow up done with concern cs tracker for faster closure. And maintain NIL DEM o/s. 12 Handling Special movement of Deliveries.{exhibition/DHL/EXAM/TDD..ETC} 13 Monitoring all Undelivered shipment received from Field. Fresh undelivered shipment with proper Telling calling done. 14 Generating Sales Lead. 15 Monitoring on Freight and all other cash outstanding related to OUTBOUND TEAM. 16 Monitoring all E-Tail pickup separately. 17 Monitoring all RVP pickup separately. 18 Supporting Ops for Day-to-day operations whenever required.

SR.NO. CUSTOMER & OPS SUPPORT DESK 1 Daily Monitoring EDD-B2C & B2B/APEX DELIVERY PERFORMANCE and ensuring PUD meet required targets of MBO 2 Daily Monitoring on Key Customers shipments timely intact deliveries as per EDD. If any deviation on EDD taking up with concern Hub's for timely connection. Exception while deliveries we are highlighting the same to concern trackers for timely Alt. Instruction. 3 Checking and Marking all Exception Report for 033,174,142,001. to Respective locations. 4 After SLAH done need to do Tel Calling for Undelivered lying shipments. 5 Removing Alternate/RTO instruction Received From origins. 6 Marking Additional Handling Charges JV mails to origin Finance team In co-ordination with concern cs persons. 7 Undelivered shipment mail mark to concern cs tracker to get timely alternate instruction. 8 SLAH kept under control with strong follow up. 9 COD/FOD/DOD k/off in C2NG and CMM 10 Monitoring All Cash outstanding and maintain NIL CASH Outstanding for PUD. 11 For Demurrage outstanding closure all Waiver and Bill to shipper case follow up done with concern cs tracker for faster closure. And maintain NIL DEM o/s. 12 Handling Special movement of Deliveries.{exhibition/DHL/EXAM/TDD..ETC} 13 Monitoring all Undelivered shipment received from Field. Fresh undelivered shipment with proper Telling calling done. 14 Generating Sales Lead. 15 Monitoring on Freight and all other cash outstanding related to OUTBOUND TEAM. 16 Monitoring all E-Tail pickup separately. 17 Monitoring all RVP pickup separately. 18 Supporting Ops for Day-to-day operations whenever required.