Sikich is seeking a NetSuite Functional Consultant based in India with a strong supply chain & technology background. In this position, you will work independently on NetSuite implementation tasks including design, development and rollout of products within NetSuite platform. Support end users in all business functions in the use of NetSuite ERP application relating to scripts, workflows, saved searches, report creation and other ad-hoc configuration setups. About the firm Sikich is a global company specializing in Accounting, Advisory, and Technical professional services. With employees across the globe, Sikich ranks as one of the largest professional services companies in the United States. Our comprehensive skillsets, obtained over decades of experience as entrepreneurs, business owners and industry innovators, allow us to provide insights and transformative strategies to help strengthen every dimension of our clients businesses. Job Responsibilities Full lifecycle implementation of core & advanced NetSuite with add-on products. Work under direction & mentorship of Lead Functional Consultant for all implementation tasks assigned. Be able to clearly articulate As-Is with To-Be business needs and create functional design documents aligning with NetSuite system functionality/features and help bridge the gap on processes as needed. Collaborate with technical developers to develop and implement customizations, e.g. Suite Script customizations, advanced PDFs, workflows, custom reports. Perform thorough testing and support user acceptance testing. Provide post-implementation support. Analyzing & Diagnosing IT Process issues while developing Business requirements for strategic & new solutions. Manage tasks related to ERP administration, improvements, upgrades and enhancements. Learn, utilize, & promote the Sikich Project Implementation Methodology. Obtain & maintain NetSuite certifications Requirements for Successful Candidate 4-7 years full lifecycle NetSuite implementation. 4-5 years of experience in design, development and roll out of products within NetSuite platform or products developed and integrated with NetSuite. Proficient in NetSuite ERP processes Order management, Procurement, Inventory management and demand planning. Nice to have good understanding of Accounting, procure to pay, Order to cash to close the cycle Experience with Advanced PDF, Reports, Dashboard configuration. Proficient in Form Customizations & Fields Creation, Custom Records, CSV Imports, Work Flows, Saved Searches & Report Customization Excellent organizational skills, & prioritization capabilities. NetSuite certifications a plus. Educational Qualifications BE/B Tech/MCA/MBA or any other equivalent degree Any certification in Supply chain management Benefits of being a part of the team Family Health Insurance including parents Life & Accident Insurance Maternity/paternity leave Performance-based incentives Referral Bonus program Exam Fee Reimbursement Policy Indian festival holidays 5 days working week Doctor's Consultation

Sikich is seeking a NOC Analyst (NOC Level 1) within our Managed Services team to play a crucial role in supporting the monitoring, analysis, and resolution of network and system incidents for our diverse client base. As a Junior NOC Analyst, you will contribute to the smooth operation of our managed services offerings by assisting in incident response, providing infrastructure support, and ensuring effective system monitoring. About the firm Sikich is a global company specializing in Accounting, Advisory, and Technical professional services. With employees across the globe, Sikich ranks as one of the largest professional services companies in the United States. Our comprehensive skillsets, obtained over decades of experience as entrepreneurs, business owners and industry innovators, allow us to provide insights and transformative strategies to help strengthen every dimension of our clients businesses. Primary Job Responsibilities Client-Focused Incident Management: Serve as the initial point of contact for monitoring network and system alerts across multiple client environments. Assist in the identification and resolution of basic network and system incidents, escalating more complex issues to senior team members as needed. Collaborate with internal teams to ensure timely and effective resolution of incidents, minimizing service impact. Use available tools and resources to diagnose and provide clear recommendations for basic technical issues. Track and document incidents to identify patterns or recurring issues, contributing to ongoing improvements. Support and Monitoring: Proactively monitor client systems for potential issues, responding to alerts and preventing downtime and disruptions. Utilize screen sharing and remote-control tools to assist clients with technical issues and gather information for escalation. Create and maintain detailed records of client interactions, issues, and resolutions in the ticketing system. Skill Development: Seek guidance and mentorship from senior NOC analysts to develop your technical skills and understanding of infrastructure support. Participate in knowledge-sharing sessions to enhance your skills and understanding of client-specific environments. Client Documentation and Communication: Maintain accurate documentation of incident response procedures and best practices tailored to each client's environment. Provide clear and timely updates to clients regarding the status of their issues, ensuring high levels of customer satisfaction. Policies and Procedures: Adhere to company policies, procedures, and service level agreements (SLAs) in delivering IT support. Follow established guidelines and best practices to ensure quality and consistency in support. After-Hours Support: Participate in after-hours on-call rotation as required to support client needs outside of regular business hours. Requirements 1+ years of experience troubleshooting infrastructure systems, with a preference for experience in Managed Services environments. Familiarity with PSA & RMM toolsets such as ConnectWise Manage, LabTech/ConnectWise Automate and LogicMonitor is a plus. Basic experience with computers, network, storage, and backup systems, with an emphasis on foundational knowledge in these areas. Experience in support and administration of Office 365, Azure, and Microsoft Cloud services, with additional experience in CSP (Cloud Solution Provider) environments being a plus. Strong troubleshooting skills for handling day-to-day technical requests and issues. Certifications from Microsoft, particularly those related to Azure, are ideal. Certifications from other vendors such as HP, Cisco, or similar are also beneficial. Benefits of being a part of the team Family Health Insurance including parents Life & Accident Insurance Maternity/paternity leave Performance-based incentives Referral Bonus program Exam Fee Reimbursement Policy Indian festival holidays 5 days working week Doctor's Consultation

Sikich is seeking a Network Support Engineer to join our dynamic team. The ideal candidate will have a deep understanding of network infrastructure, including Azure Networking services, and extensive experience in managing and troubleshooting network issues. As a Network Support Engineer, you will play a crucial role in maintaining and optimizing our clients' network environments, resolving complex network issues, and providing advanced customer service. You will leverage your extensive technical knowledge and experience to ensure the efficiency and reliability of our clients' network operations. About the firm Sikich is a global company specializing in Accounting, Advisory, and Technical professional services. With employees across the globe, Sikich ranks as one of the largest professional services companies in the United States. Our comprehensive skillsets, obtained over decades of experience as entrepreneurs, business owners and industry innovators, allow us to provide insights and transformative strategies to help strengthen every dimension of our clients businesses. Primary Job Responsibilities Provide expert-level technical support for clients, addressing complex network issues, including network configurations, performance optimization, and troubleshooting connectivity problems. Collaborate with team members to resolve advanced network-related issues. Take ownership of escalated network issues from lower-level analysts and provide in-depth analysis and resolution, applying your advanced technical expertise to efficiently resolve complex network problems. Create and maintain detailed records of client interactions, network issues, and resolutions in our ticketing system. Identify and create detailed knowledge base articles and run books to provide guidance to lower-level analysts. Ensure that all documentation is comprehensive and accurate, serving as a valuable resource for future reference. Identify potential network issues and recommend improvements to clients' network environments. Implement proactive solutions to enhance network performance and security, minimizing the risk of downtime and data loss. Utilize advanced network troubleshooting skills to detect potential issues and propose enhancements for clients' network systems. Implement proactive solutions aimed at optimizing network performance and fortifying security. Lead and participate in network projects, including network upgrades, configurations, and performance enhancements. Collaborate with project teams to ensure successful project delivery and minimal disruption to clients' operations. Demonstrate a deep understanding of root cause analysis and implement effective solutions to complex technical network challenges. Act as a resource for the team in tackling intricate network problems. Keep clients informed about the status of their network issues, provide timely updates, and ensure a high level of customer satisfaction. Maintain a proactive and customer-centric approach in all interactions. Adhere to company policies, procedures, and service level agreements (SLAs) in delivering network support. Ensure all actions and communications align with our company's standards of professionalism and quality. Participate in after-hours on-call rotation. Requirements 5+ years of experience providing end user and infrastructure technical support. A degree in IT or related fields, or equivalent experience. Advanced certifications (e.g., Microsoft Certified Solutions Expert, Cisco Certified Network Professional) are a plus. Proficiency in managing and troubleshooting network systems with experience in Fortinet, Aruba, Cisco, and SonicWall technologies. Knowledgeable in advanced network concepts, server operating systems, virtualization technologies, and cloud platforms. Demonstrates in-depth hardware troubleshooting skills. Strong customer service and communication skills, with the ability to explain complex technical concepts to non-technical users. Demonstrate patience and empathy when dealing with clients. Ability to lead and mentor junior team members, providing technical guidance and support. Relevant IT certifications demonstrating advanced technical expertise, problem-solving skills, and leadership capabilities. Stay up-to-date with the latest industry trends and technologies, and contribute insights to the team. Be flexible and adaptive in a dynamic IT environment. Benefits of being a part of the team Family Health Insurance including parents Life & Accident Insurance Maternity/paternity leave Performance-based incentives Referral Bonus program Exam Fee Reimbursement Policy Indian festival holidays 5 days working week Doctor's Consultation

Sikich is seeking a IT Support Engineer - NOC Analyst (NOC Level 1) within our Managed Services team to play a crucial role in supporting the monitoring, analysis, and resolution of network and system incidents for our diverse client base. As a Junior NOC Analyst, you will contribute to the smooth operation of our managed services offerings by assisting in incident response, providing infrastructure support, and ensuring effective system monitoring. About the firm Sikich is a global company specializing in Accounting, Advisory, and Technical professional services. With employees across the globe, Sikich ranks as one of the largest professional services companies in the United States. Our comprehensive skillsets, obtained over decades of experience as entrepreneurs, business owners and industry innovators, allow us to provide insights and transformative strategies to help strengthen every dimension of our clients businesses. Primary Job Responsibilities Client-Focused Incident Management: Serve as the initial point of contact for monitoring network and system alerts across multiple client environments. Assist in the identification and resolution of basic network and system incidents, escalating more complex issues to senior team members as needed. Collaborate with internal teams to ensure timely and effective resolution of incidents, minimizing service impact. Use available tools and resources to diagnose and provide clear recommendations for basic technical issues. Track and document incidents to identify patterns or recurring issues, contributing to ongoing improvements. Support and Monitoring: Proactively monitor client systems for potential issues, responding to alerts and preventing downtime and disruptions. Utilize screen sharing and remote-control tools to assist clients with technical issues and gather information for escalation. Create and maintain detailed records of client interactions, issues, and resolutions in the ticketing system. Skill Development: Seek guidance and mentorship from senior NOC analysts to develop your technical skills and understanding of infrastructure support. Participate in knowledge-sharing sessions to enhance your skills and understanding of client-specific environments. Client Documentation and Communication: Maintain accurate documentation of incident response procedures and best practices tailored to each client's environment. Provide clear and timely updates to clients regarding the status of their issues, ensuring high levels of customer satisfaction. Policies and Procedures: Adhere to company policies, procedures, and service level agreements (SLAs) in delivering IT support. Follow established guidelines and best practices to ensure quality and consistency in support. After-Hours Support: Participate in after-hours on-call rotation as required to support client needs outside of regular business hours. Requirements 1+ years of experience troubleshooting infrastructure systems, with a preference for experience in Managed Services environments. Familiarity with PSA & RMM toolsets such as ConnectWise Manage, LabTech/ConnectWise Automate and LogicMonitor is a plus. Basic experience with computers, network, storage, and backup systems, with an emphasis on foundational knowledge in these areas. Experience in support and administration of Office 365, Azure, and Microsoft Cloud services, with additional experience in CSP (Cloud Solution Provider) environments being a plus. Strong troubleshooting skills for handling day-to-day technical requests and issues. Certifications from Microsoft, particularly those related to Azure, are ideal. Certifications from other vendors such as HP, Cisco, or similar are also beneficial. Benefits of being a part of the team Family Health Insurance including parents Life & Accident Insurance Maternity/paternity leave Performance-based incentives Referral Bonus program Exam Fee Reimbursement Policy Indian festival holidays 5 days working week Doctor's Consultation

Sikich is seeking a NetSuite Functional Consultant based in India with a strong supply chain & technology background. In this position, you will work independently on NetSuite implementation tasks including design, development and rollout of products within NetSuite platform. Support end users in all business functions in the use of NetSuite ERP application relating to scripts, workflows, saved searches, report creation and other ad-hoc configuration setups. About the firm Sikich is a global company specializing in Accounting, Advisory, and Technical professional services. With employees across the globe, Sikich ranks as one of the largest professional services companies in the United States. Our comprehensive skillsets, obtained over decades of experience as entrepreneurs, business owners and industry innovators, allow us to provide insights and transformative strategies to help strengthen every dimension of our clients businesses. Job Responsibilities Full lifecycle implementation of core & advanced NetSuite with add-on products. Work under direction & mentorship of Lead Functional Consultant for all implementation tasks assigned. Be able to clearly articulate As-Is with To-Be business needs and create functional design documents aligning with NetSuite system functionality/features and help bridge the gap on processes as needed. Collaborate with technical developers to develop and implement customizations, e.g. Suite Script customizations, advanced PDFs, workflows, custom reports. Perform thorough testing and support user acceptance testing. Provide post-implementation support. Analyzing & Diagnosing IT Process issues while developing Business requirements for strategic & new solutions. Manage tasks related to ERP administration, improvements, upgrades and enhancements. Learn, utilize, & promote the Sikich Project Implementation Methodology. Obtain & maintain NetSuite certifications Requirements for Successful Candidate 4-7 years full lifecycle NetSuite implementation. 4-5 years of experience in design, development and roll out of products within NetSuite platform or products developed and integrated with NetSuite. Proficient in NetSuite ERP processes Order management, Procurement, Inventory management and demand planning. Nice to have good understanding of Accounting, procure to pay, Order to cash to close the cycle Experience with Advanced PDF, Reports, Dashboard configuration. Proficient in Form Customizations & Fields Creation, Custom Records, CSV Imports, Work Flows, Saved Searches & Report Customization Excellent organizational skills, & prioritization capabilities. NetSuite certifications a plus. Educational Qualifications BE/B Tech/MCA/MBA or any other equivalent degree Any certification in Supply chain management Benefits of being a part of the team Family Health Insurance including parents Life & Accident Insurance Maternity/paternity leave Performance-based incentives Referral Bonus program Exam Fee Reimbursement Policy Indian festival holidays 5 days working week Doctor's Consultation

Sikich is seeking an Assistant Manager/Service Manager - Managed Services - to lead and support our offshore network operations team while collaborating closely with our US-based team. The ideal candidate will have extensive experience in network operations and team management, with a strong ability to coordinate and enhance 247 support across geographically distributed teams. You will oversee and manage NOC teams to ensure seamless operations, effective incident management, and continuous improvement in network and infrastructure support for our clients. About the firm Sikich is a global company specializing in Accounting, Advisory, and Technical professional services. With employees across the globe, Sikich ranks as one of the largest professional services companies in the United States. Our comprehensive skillsets, obtained over decades of experience as entrepreneurs, business owners and industry innovators, allow us to provide insights and transformative strategies to help strengthen every dimension of our clients businesses. Primary Job Responsibilities Client-Focused Incident Management: Serve as the initial point of contact for monitoring network and system alerts across multiple client environments. Offshore Team Support and Management: Oversee and support the offshore network operations team, ensuring they have the resources, guidance, and training needed to perform effectively. Act as the primary point of contact for the offshore team, providing leadership and direction on technical and operational issues. Monitor and evaluate the performance of the offshore team, providing feedback and fostering a culture of continuous improvement and excellence. Collaboration with US-Based Team: Collaborate closely with the US-based team to align network operations strategies, incident management, and process improvements. Facilitate regular communication and coordination between the offshore and US-based teams to ensure consistent service delivery and problem resolution. Share insights and updates with the US-based team on offshore operations, including performance metrics, incident trends, and support challenges. Operational Oversight: Ensure effective monitoring, analysis, and resolution of network and system incidents by the offshore team, focusing on high-quality service delivery. Develop and implement processes and best practices to enhance the efficiency and effectiveness of both offshore and US-based operations. Oversee proactive monitoring of client systems, ensuring that potential issues are addressed promptly to minimize downtime and disruptions. Process Improvement and Documentation: Identify areas for improvement within offshore operations and implement sustainable solutions to enhance performance and support. Develop and maintain comprehensive documentation of incident response procedures, knowledge base articles, and support processes for the offshore team. Collaborate with the US-based team to standardize processes and ensure consistency across all operations. Client Communication and Quality Assurance: Ensure clear and effective communication with clients regarding incident status, resolution, and performance insights, coordinated through both offshore and US-based teams. Maintain high standards of professionalism and quality in service delivery, ensuring compliance with company policies, procedures, and service level agreements (SLAs). Strategic Planning and Resource Allocation: Assist in capacity planning and resource allocation for the offshore team, aligning with overall operational goals and client needs. Participate in strategic discussions and planning with the US-based team to drive operational excellence and enhance network and infrastructure support. Requirements 5+ years of experience in network operations or IT support, with significant experience managing or supporting offshore teams in a leadership capacity. Demonstrated experience in overseeing global or distributed teams, with a proven ability to coordinate and collaborate effectively across different time zones and cultures. Strong knowledge of network technologies including Fortinet, Aruba, Cisco, and SonicWall systems, with a comprehensive understanding of compute, network, storage, and backup systems. Experience with PSA & RMM toolsets such as ConnectWise Manage and LabTech/ConnectWise Automate is a plus, with a focus on leveraging these tools to enhance operational efficiency. Proficiency in support and administration of Office 365, Azure, and Microsoft Cloud services, with experience in Cloud Solution Provider (CSP) environments being advantageous. Exceptional leadership and management skills, including the ability to mentor, guide, and support team members across different regions while driving performance and growth. Strong communication skills with the ability to facilitate effective collaboration between offshore and US-based teams, and to articulate complex technical issues and solutions clearly to diverse stakeholders. Proven experience in process improvement and documentation, with the ability to develop and maintain comprehensive incident response procedures and knowledge base articles. Relevant certifications from Microsoft, Cisco, HP, or similar vendors are highly desirable, demonstrating advanced technical expertise and leadership capabilities. Strong analytical and problem-solving skills, with the ability to analyze performance data, identify trends, and implement effective solutions to enhance network operations. Benefits of being a part of the team Family Health Insurance including parents Life & Accident Insurance Maternity/paternity leave Performance-based incentives Referral Bonus program Exam Fee Reimbursement Policy Indian festival holidays 5 days working week Doctor's Consultation