Siebel Analyst

Heptarc Technology Solutions Private Limited

5 - 10 years

5 - 10 Lacs

Hyderabad Telangana India

Posted:12 hours ago| Platform: Foundit logo

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Skills Required

Project Management CRM transformation Salesforce Technical Support Stakeholder Management

Work Mode

On-site

Job Type

Full Time

Job Description

Siebel Analyst

Roles & Responsibilities:

Project Management
: Lead and manage
Siebel CRM
projects, including system configuration, customization, and integration.
Technical Support
: Provide expert-level support and troubleshooting for
Siebel CRM
applications.
Solution Design
: Design and implement solutions for
CRM
transformation projects, particularly migrations from
Siebel
to other
CRM
platforms like
Salesforce
.
Stakeholder Collaboration
: Work closely with business stakeholders to understand their requirements and translate them into technical solutions.
Training & Documentation
: Conduct system testing, user training, and documentation to ensure smooth project delivery.
Continuous Learning
: Stay updated with the latest developments in
CRM
technologies and best practices.

Skills Required

A minimum of 5+ years of hands-on experience with
Siebel CRM
.
Experience with
CRM
transformation projects, especially migrations to
Salesforce
, is highly preferred.
Strong understanding of
CRM
processes and best practices.
Siebel CRM certifications
and/or
Salesforce certifications
are a plus.
Excellent problem-solving skills and attention to detail.
Strong communication and interpersonal skills.

QUALIFICATION:

A Bachelor's degree in Computer Science, Information Technology, or a related field.

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