Shinex - Team Lead - Inside Sales

Job Description

To generate new leads while maintaining a relationship with existing clients will use their expertise to identify and qualify leads, leading to sales opportunities with both new and existing customers Responsible for entire target-based Sales of Shinex Mosaics for your assigned region The person will have to call the Prospective Clients and finalize the order will have to contact the Architects, Builders & Developers, Swimming Pool Contractors, and customers Will be responsible for the entire target-based sales for his assigned region To provide complete information, guidance and support to the clients hence enhancing the relationships Have to Handel a team Show more Show less We are looking for a dynamic and result-driven Inside Sales Team Lead to spearhead our sales initiatives for Shinex Mosaics in a specific region. The ideal candidate should have strong inside sales experience, excellent communication skills, and proven success in handling target-driven sales environments. This role will be pivotal in lead generation, client engagement, and team leadership to drive business growth. Key Responsibilities Identify and qualify new business opportunities through cold calling, email campaigns, referrals, and inbound leads. Engage with architects, builders, developers, swimming pool contractors, and other target customers to present product offerings. Maintain and expand a database of prospective clients within the assigned territory. Build strong relationships with existing customers, providing end-to-end support and ensuring repeat business. Conduct regular follow-ups with clients to understand requirements, resolve issues, and finalize orders. Offer expert product knowledge and guidance to help clients make informed purchase decisions. Responsible for achieving sales targets for the assigned region through inside sales efforts. Execute the full sales cycle - from lead qualification, proposal, negotiation, to closing. Maintain a clear understanding of sales goals, performance metrics, and reporting expectations. Lead, manage, and mentor an inside sales team, ensuring motivation, productivity, and target achievement. Provide training, coaching, and day-to-day guidance to junior team members. Track team performance, conduct reviews, and help team members resolve complex sales challenges. Generate and present daily/weekly/monthly sales reports to management. Coordinate with marketing, operations, and logistics teams to ensure smooth order fulfillment. Maintain CRM entries, sales dashboards, and client interaction records diligently. Required Skills & Qualifications 6-8 years of experience in inside sales or telesales, preferably in tiles, mosaics, sanitaryware, or building materials. Experience in B2B selling, especially with architects, builders, and contractors. Demonstrated ability to meet and exceed sales targets in a competitive environment. Excellent verbal and written communication and negotiation skills. Strong knowledge of CRM systems, MS Office, and digital communication tools. Proven leadership experience in managing a sales team and driving performance. Bachelor's/ Master's degree in Marketing, Business Administration, or a related field (MBA preferred). Target-driven mindset with excellent sales closing abilities Strong interpersonal skills and ability to build client trust and loyalty Good analytical and reporting skills Self-motivated, well-organized, and able to multitask Flexible and adaptable in a dynamic, fast-paced environment